Grandstream Networks GXP2100 During a Phone Call, Call WAITING/CALL Hold, Mute, Call Transfer

DURING A PHONE CALL

CALL WAITING/CALL HOLD

•Hold. Place a call on hold by pressing the HOLD button. The active LINE key will blink in green;

•Resume. Resume call by pressing the blinking LINE key;

•Multiple calls. Automatically place active call on hold or switch between calls by pressing the LINE key. Call waiting tone (stutter tone) will be audible on incoming call during the active call.

MUTE

During an active call, press the MUTE button to mute/unmute the microphone. The LCD will show " Talking" or "MUTE" to indicate the mute status, with Mute icon displayed on the screen.

CALL TRANSFER

GXP2120/GXP2110/GXP2100/GXP1450 supports Blind Transfer, Attended Transfer and Auto-Attended Transfer.

•Blind Transfer.

During the first active call, press TRAN key and dial the number to transfer to;

Press SEND key or # to complete transfer of active call.

•Attended Transfer.

During the first active call, press LINE key. The first call will be put on hold;

Enter the number for the second call in the new line and establish the call;

Press TRAN key;

Press the other LINE key which is on hold to transfer the call.

•Auto-Attended Transfer.

Set "Auto-Attended Transfer" to "Yes" under Web GUI->Advanced Settings page. And then click "Update" on the bottom of the page;

FIRMWARE VERSION 1.0.4.23 GXP2120/GXP2110/GXP2100/GXP1450 USER MANUAL Page 26 of 69