Oricom 8000, 8800 manual Customer Support

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37APPENDIX

Customer Support

If you feel this product is not working correctly please consult the user guide and ensure that you are using the product in accordance with the instructions. Remove all extra telephone equipment and connect only this telephone directly to the telephone socket. If the fault is still present, connect another telephone (if available) to the telephone socket. The results will show you whether the fault lies with this unit or with the telephone line.

If the product is working correctly the fault is on the telephone line. Please contact your network operator for assistance.

To order spare parts additional handsets, replacement batteries and in case of any technical issues you may have with this product please consult our website for further information or send us an email for a prompt response to your enquiry.

In the unlikely event of a fault developing, please contact us for assistance. If the product is then found to be faulty you will be asked to return it directly to us with a copy of the purchase receipt.

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Contents Slim Series Contents Clock & Alarm Appendix Getting Started Avoid exposure of this telephone to moisture or liquidLocation Signal strengthInstallation and Charger Handset rangeBattery low warning Battery performancePack contents Base StandPlug the AC adaptor into a power point Wall mountingIntercom to make a internal call Overview of the HandsetEarpiece Signal Handset displayOverview of the base Navigating the menuMenu map Using the phone To mute the microphone To switch handset on/offTo adjust the volume To end a callTo call another handset intercom To switch between an internal and external callMulti-handset Operation To transfer an external call to another handsetTo make a three way conference call Recall featureRecall function when connected to a PBX Call waiting Australia OnlyTo store an entry PhonebookTo view and dial phonebook entries Entering namesTo view an entry Character mapEnter a pause KeyTo delete all entries To edit an entryTo delete an entry To copy the phonebook to another handsetTo store a phonebook entry as a speed dial number To delete a speed dial numberTo dial from the calls list Caller IDTo view the calls list To redial the last number To delete a calls list entryTo delete entire calls list To delete a redial list entry To view and dial a number in the redial listTo copy a redial number to the phonebook To delete entire redial listTo set alarm melody Clock & AlarmTo set alarm To set date and timeTo set the ring melody Personal settingsTo set the ring volume To set a Group melodyTo change the handset name To set the Key tones on/offTo set auto pick up answer To set auto hang upTo lock the Keypad To set babysit mode onTo set the backlight on/off Place that handset in the roomAdvanced settings To set the Recall timeTo set the PIN To Reset your PhoneTo set a number to be barred Auto prefixPress Press to return to standby To set CountryTo turn intrusion on To register a handset RegistrationRegister new handsets on the Slim base To unregister a handsetOutgoing messages Using the AnsweringTo set answer mode Answer & RecordTo record an outgoing message Ring delayTo switch the answering machine on/off To delete a personalised outgoing messageTo delete all messages New MessageTo play messages To record a memoSwitch handset call screening on/off Remote accessTo turn Remote Access on/off Call screeningTo set TAM Language Memory fullCustomer Support Troubleshooting 2nd call service can be activated Problem Possible causes Solutions Bad audio qualityService Other electrical appliancesSwitch Remote access on Battery is fully chargedCannot access BaseWarranty Information Australia WarrantyREN RN for New Zealand Australia New Zealand