Oricom 8000 Problem Possible causes Solutions Bad audio quality, Other electrical appliances

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39APPENDIX

Problem

Possible cause(s)

Solution(s)

Bad audio quality

1.

Interference from nearby electrical appliance.

1. Try a different connection point, one that is away from

(crackles,echo, etc.).

2.

Base unit is installed in a room with thick walls.

 

other electrical appliances.

 

3. The handset is too far from the base unit.

2.

Install the base unit in a DIFFERENT room OR use

 

4. If you have Broadband/ADSL you need an in line

 

EXTENSION leads.

 

 

filter (not supplied) connected where this product

3.

Move CLOSER to the base unit.

 

 

connects to the phone socket.

4.

Ensure a in-line ADSL filter is installed on all phone

 

5.

Faulty telephone line.

 

sockets between wall plate and your phone.

 

 

 

5.

Contact your network service provider to check your line.

Caller ID does not

1.

Service not activated with your Network service

1.

Check your SUBSCRIPTION with the SERVICE provider.

work.

 

provider.

2. Ask your service provider to re set your caller ID

 

2.

Caller ID service is activated but does not work or

 

service.

 

 

is is intermittent.

 

 

Phone does not ring

1. The ringer is off.

1. Turn ON the ringer.

when a call comes in.

2. Too many phones are sharing the same phone line.

2. Disconnect some of the phones from the phone line.

 

3. Base unit not plugged in.

3. Check base unit CONNECTIONS.

Keypad does not work.

Keypad may be locked.

UNLOCK the keypad.

Busy tone + in use

1. Other handset may still be connected.

1. Check ALL handsets and END all calls.

light on.

2. Check power supply connection.

2. Check CONNECTIONS to wall and base.

Handset registration

The base memory may be fully charged.

Delete un-used handsets and try again.

fails continuously.

 

 

 

 

Cannot make/answer

2nd call service can be activated.

Check with your service provider. Check the recall

a 2nd call.

 

 

selection is correct.

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Contents Slim Series Contents Clock & Alarm Appendix Getting Started Avoid exposure of this telephone to moisture or liquidSignal strength Installation and ChargerLocation Handset rangeBattery low warning Battery performancePack contents Base StandPlug the AC adaptor into a power point Wall mountingEarpiece Overview of the HandsetIntercom to make a internal call Signal Handset displayOverview of the base Navigating the menuMenu map Using the phone To switch handset on/off To adjust the volumeTo mute the microphone To end a callTo switch between an internal and external call Multi-handset OperationTo call another handset intercom To transfer an external call to another handsetRecall feature Recall function when connected to a PBXTo make a three way conference call Call waiting Australia OnlyPhonebook To view and dial phonebook entriesTo store an entry Entering namesCharacter map Enter a pauseTo view an entry KeyTo edit an entry To delete an entryTo delete all entries To copy the phonebook to another handsetTo store a phonebook entry as a speed dial number To delete a speed dial numberTo view the calls list Caller IDTo dial from the calls list To delete entire calls list To delete a calls list entryTo redial the last number To view and dial a number in the redial list To copy a redial number to the phonebookTo delete a redial list entry To delete entire redial listClock & Alarm To set alarmTo set alarm melody To set date and timePersonal settings To set the ring volumeTo set the ring melody To set a Group melodyTo set the Key tones on/off To set auto pick up answerTo change the handset name To set auto hang upTo set babysit mode on To set the backlight on/offTo lock the Keypad Place that handset in the roomAdvanced settings To set the Recall timeTo Reset your Phone To set a number to be barredTo set the PIN Auto prefixTo turn intrusion on To set CountryPress Press to return to standby Registration Register new handsets on the Slim baseTo register a handset To unregister a handsetUsing the Answering To set answer modeOutgoing messages Answer & RecordRing delay To switch the answering machine on/offTo record an outgoing message To delete a personalised outgoing messageNew Message To play messagesTo delete all messages To record a memoRemote access To turn Remote Access on/offSwitch handset call screening on/off Call screeningTo set TAM Language Memory fullCustomer Support Troubleshooting Problem Possible causes Solutions Bad audio quality Service2nd call service can be activated Other electrical appliancesBattery is fully charged Cannot accessSwitch Remote access on BaseWarranty Information Australia WarrantyREN RN for New Zealand Australia New Zealand