39APPENDIX
Problem | Possible cause(s) | Solution(s) | ||
Bad audio quality | 1. | Interference from nearby electrical appliance. | 1. Try a different connection point, one that is away from | |
(crackles,echo, etc.). | 2. | Base unit is installed in a room with thick walls. |
| other electrical appliances. |
| 3. The handset is too far from the base unit. | 2. | Install the base unit in a DIFFERENT room OR use | |
| 4. If you have Broadband/ADSL you need an in line |
| EXTENSION leads. | |
|
| filter (not supplied) connected where this product | 3. | Move CLOSER to the base unit. |
|
| connects to the phone socket. | 4. | Ensure a |
| 5. | Faulty telephone line. |
| sockets between wall plate and your phone. |
|
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| 5. | Contact your network service provider to check your line. |
Caller ID does not | 1. | Service not activated with your Network service | 1. | Check your SUBSCRIPTION with the SERVICE provider. |
work. |
| provider. | 2. Ask your service provider to re set your caller ID | |
| 2. | Caller ID service is activated but does not work or |
| service. |
|
| is is intermittent. |
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|
Phone does not ring | 1. The ringer is off. | 1. Turn ON the ringer. | ||
when a call comes in. | 2. Too many phones are sharing the same phone line. | 2. Disconnect some of the phones from the phone line. | ||
| 3. Base unit not plugged in. | 3. Check base unit CONNECTIONS. | ||
Keypad does not work. | Keypad may be locked. | UNLOCK the keypad. | ||
Busy tone + in use | 1. Other handset may still be connected. | 1. Check ALL handsets and END all calls. | ||
light on. | 2. Check power supply connection. | 2. Check CONNECTIONS to wall and base. | ||
Handset registration | The base memory may be fully charged. | Delete | ||
fails continuously. |
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Cannot make/answer | 2nd call service can be activated. | Check with your service provider. Check the recall | ||
a 2nd call. |
|
| selection is correct. |