Oricom 8800, 8000 manual Troubleshooting

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APPENDIX 38

Troubleshooting

Problem	Possible cause(s)		Solution(s)
No dial tone on the	1. The base unit is not properly connected.		1. Check CONNECTION to power and telephone line.
cordless handset.	2. Too far from the base unit.		2.	Move handset CLOSER to base unit.
	3.	Battery charge is low.	3.	CHARGE battery.
	4.	Incorrect battery polarity.	4.	RE-INSERT batteries and check + and .
	5.	Re-register handset.	5.	Handset not registered.
Antenna symbol is	1. The handset is not registered. If the handset is		1.	REGISTER the handset.
flashing.		unregistered, it displays UNREGISTERED.	2.	Move CLOSER to the base unit.
	2. The handset is out of range.		3. Check power CONNECTION to the base.
	3. The product is not properly connected.

No tone when the	1. The handset is not placed properly on the charger.		1. Lift handset off the charger carefully and REPOSITION correctly.
cordless handset is	2.	Charging contacts are dirty.	2.	CLEAN charging contacts with a clean and dry cloth.
placed on the charger.	3. No power connection to base unit.		3. Check power CONNECTION to the base.
	4. The handset’s power is turned off.		4.	CHECK batteries.

Handset charged for	1. Handset batteries are defective.		1. REPLACE with new AAA rechargeable Ni-MH batteries.
24 hours but Battery	2.	Handset is not placed properly on the charger.	2.	CHECK to make sure the battery icon is scrolling.
icon remains empty.	3.	Battery installed incorrectly.	3.	RE-INSERT batteries and check + and .
	4. The product is not properly connected.		4.Check power CONNECTION to the base.
No symbol on the	1.	Batteries are empty.	1.	CHARGE batteries.
display.	2. The product is not properly connected.		2.	Make sure your product is properly PLUGGED-IN.
Can’t transfer a call.	1.	Handset is busy.	1.	Check ALL handsets and END all calls.
	2. Handset is out of range.		2. Move handset CLOSER to base unit.
	3. Wrong handset number.		3. Check HANDSET NUMBER.

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Contents Slim Series Contents Clock & Alarm Appendix Avoid exposure of this telephone to moisture or liquid Getting StartedHandset range Signal strengthInstallation and Charger LocationBattery performance Battery low warningBase Stand Pack contentsWall mounting Plug the AC adaptor into a power pointOverview of the Handset EarpieceIntercom to make a internal call Handset display SignalNavigating the menu Overview of the baseMenu map Using the phone To end a call To switch handset on/offTo adjust the volume To mute the microphoneTo transfer an external call to another handset To switch between an internal and external callMulti-handset Operation To call another handset intercomCall waiting Australia Only Recall featureRecall function when connected to a PBX To make a three way conference callEntering names PhonebookTo view and dial phonebook entries To store an entryKey Character mapEnter a pause To view an entryTo copy the phonebook to another handset To edit an entryTo delete an entry To delete all entriesTo delete a speed dial number To store a phonebook entry as a speed dial numberCaller ID To view the calls listTo dial from the calls list To delete a calls list entry To delete entire calls listTo redial the last number To delete entire redial list To view and dial a number in the redial listTo copy a redial number to the phonebook To delete a redial list entryTo set date and time Clock & AlarmTo set alarm To set alarm melodyTo set a Group melody Personal settingsTo set the ring volume To set the ring melodyTo set auto hang up To set the Key tones on/offTo set auto pick up answer To change the handset namePlace that handset in the room To set babysit mode onTo set the backlight on/off To lock the KeypadTo set the Recall time Advanced settingsAuto prefix To Reset your PhoneTo set a number to be barred To set the PINTo set Country To turn intrusion onPress Press to return to standby To unregister a handset RegistrationRegister new handsets on the Slim base To register a handsetAnswer & Record Using the AnsweringTo set answer mode Outgoing messagesTo delete a personalised outgoing message Ring delayTo switch the answering machine on/off To record an outgoing messageTo record a memo New MessageTo play messages To delete all messagesCall screening Remote accessTo turn Remote Access on/off Switch handset call screening on/offMemory full To set TAM LanguageCustomer Support Troubleshooting Other electrical appliances Problem Possible causes Solutions Bad audio qualityService 2nd call service can be activatedBase Battery is fully chargedCannot access Switch Remote access onWarranty Warranty Information AustraliaREN RN for New Zealand Australia New Zealand