ClearOne comm user manual RAV 600/900, Services and support, Product returns, Unpacking

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Introduction — The RAV 600/900

The RAV 600/900

The RAV product line is the first out-of-the-box room audio conferencing solution with the sound quality and flexibility of a professionally installed system. The RAV includes an audio conferencing mixer that uses distributed acoustical echo-cancelling technology to provide the most intelligible full-duplex audio conference experience possible. Features include:

Audio mixer for high-quality audio performance in all acoustical environments.

RF (radio frequency) controller with call controls including auto-answer, flash duration adjustment, ringer adjustment and phonebook with speed dial capabilities.

Internal telephone hybrid with touch-tone dialing capability.

Microphone pods provide 360º audio pickup so every participant within the microphone pick-up range can be heard.

Ceiling- or wall-mount Bose® loudspeakers allow everyone in the room to experience rich, natural sounding audio.

Services and support

If you need additional information on how to install, set up or operate your RAV 600/900, please contact us. We welcome and encourage your comments so we can continue to improve our products and serve your needs.

Technical support

Sales and customer service

Tel:

1-800-283 5936 (USA) or

Tel:

1-800-945-7730 (USA) or

 

1-801-974-3760

 

1-801-975-7200

Fax:

1-801-974-3669

Fax:

1-800-933-5107 (USA) or

 

 

 

1-801-977-0087

E-mail:

tech.support@clearone.com

E-mail:

sales@clearone.com

Web:

www.clearone.com

 

 

Product returns

All product returns require a return materials authorization (RMA) number. Please contact ClearOne Technical Support before attempting to return your product. Make sure you return all the items that shipped with your product and include a brief description of how the product was being used when the problem occurred.

Introduction— The RAV 600/900

 

3

 

Unpacking

Carefully remove all components of the RAV system from the packaging. Ensure that you received the following items:

RAV 600/900

1

2

3

600

4

5

6

 

7

8

9

 

*

0

#

 

RF Controller

Audio Mixer

Mic Pods

 

 

Qty: 2 with RAV 600

 

 

Qty: 3 with RAV 900

Ceiling-Mount Speakers

AAA Batteries

RAV Quick Start Guide

RAV-Ware Software

or

Qty: 4

 

and Documentation CD

Wall-Mount Speakers

 

 

 

Power Supply

6' Power Cord

Screw/Washer Rack Kit

12' Telephone Cable

7 ' RJ-45 Cable

 

 

Qty: 4

 

 

6' USB Cable

25' RJ-45 Cable

12' RJ-45 Cable

6' RCA Cable

50' Speaker Wire

 

 

Qty: 1 for RAV 600

Qty: 2

Qty: 2

 

 

Qty: 2 for RAV 900

 

 

Figure 1.1 RAV unpacking

Note: Rack mount ears are attached to the Mixer box. Refer to the Quick Start Guide or Chapter 2 of this manual for installation instructions.

If any parts are missing, please call the Technical Support Group at 1-800-283-5936 (USA) or 1-801-974-3760.

Note: ClearOne is not responsible for product damage incurred during shipment. You must make claims directly with the carrier. Inspect your shipment carefully for obvious signs of damage. If the shipment appears damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier immediately.

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

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Contents Page Table of Contents Introduction Services and support RAV 600/900Product returns UnpackingRF Radio Frequency Controller Product OverviewMixer Microphone Pods Basic Room DesignBasic Room Design for RAV Speakers ceiling- or wall-mountInstallation Overview System Requirements for RAV-Ware Network InformationConnecting the RAV Basic Connections To set up audio conferencingAudio conferencing Attach the external antenna and turn it it is upright Connecting video codecs, amplifiers and sound cards Auxiliary DevicesTo connect to a video codec To connect to a sound cardConnecting VCRs and DVD players Connecting PTZ camerasConnecting for serial control Connecting for USB controlDigital phones To connect to a digital phoneRAV-Ware Software Configuration Install RAV-Ware IntroductionGetting started with RAV-Ware RAV-Ware overviewRAV-Ware connections RAV-Ware filesCommunication Settings Configuring System SettingsNetwork Find Regional Settings Telephone SettingsCustomizing RAV Components MicrophonesLoudspeakers Effects of using an external amplifierMixer Console Adjusting Line Input/Output settings Preconfigured video codecs, amplifiers and sound cardsLine Input and Output Adjusting Record/Playback settings Preconfigured record/playback devicesRecord and Playback Setting camera presets Camera ControlsDialer and Phonebook Usage PhonebookDialer System Checks Advanced FeaturesEvent Log Firmware upgrades Error MessagesDevice Toolbox Editor Using the RAV Using the Controller Managing CallsAccessing the menu Using the Phonebook from the RF ControllerProgramming Phone Preferences Adjusting the Settings ConfigurationTo select a frequency To perform RF radio testTo enter flash duration To change LCD contrastTo view the IP address To check the RAV versionWeb Interface Overview Accessing the web interfaceDial To clear log To open event logTo download log Log Out System CheckTo open the system checks Appendix Maintenance TroubleshootingAudio ControllerSpeakers PinoutsCamera pinouts GeneralSpecifications DimensionsSerial Commands Command structureConventions Groups and channelsRAV serial commands Serial command error codesMeter type definitions AA Auto Answer Enable/ Disable Aarings Number of Rings to Auto Answer OnAD Auto Disconnect Enable/ Disable AEC Acoustic Echo Canceller enable/ disableAecref Acoustic Echo Cancellation Reference Aconn Audible Connect / Disconnect IndicationBatterylvl Battery Level Camctrlmode Camera Control Port ModeBaud Baud Rate Calldur Call DurationCampreset Camera Preset Campresetset Camera Preset SetupCamflow Camera Control Flow Control Cammove Move the CameraCAMPRESETSET2 Camera Preset Setup Camswitchlag Camera Switch Time LagCamposition Camera Position Camtrack Camera TrackDefault Default The Unit Cleareffect Clear Effect Wide Band Telco EmulationClock Clock Set Country Country SelectionDial Dtmf Dialing Device Device Identification LabelDid Device ID Enetgate Ethernet default Gateway address Enetaddr Ethernet port IP addressEnetdhcp Ethernet Dhcp Selection Enetdnsa Ethernet DNS Server addressesEqsel Equalization Enable Gain Gain AdjustmentEQ Equalization Flow Flow ControlGreport Gate Report Hook Hook FlashHookd Hook Flash Duration Label LabelLvlreporten Level Report Enable LVL LevelLvlreport Level Report Manufacturer Manufacturer Identification LabelMiccampreset Mic Camera Preset Ncsel Noise Cancellation SelectMtrx Matrix Routing Mute MutePbdial Dial a PB Entry by Name Phonebookadd Adds an Entry to the PhonebookPhonebookcnt Queries the Number of Entries in the Phonebook Phonebookdel Deletes an Entry to the PhonebookReset Reset Redial Dial the last number againRffreq RF Frequency Selection Ring Ring IndicationSilenceprst Silence Camera Preset Ringerlvl Audible Ring LevelRingersel Audible Ring Melody Selection Ringertest Audible Ring Melody TestStereomix Sets the Input to be a Stereo Mix Syschecks System ChecksSysresult System Check Result 112TE Telco Enable Telcolvlctrl Telco TX Level Control Enable/ DisableVolume Volume Adjustment UID Unit IDElectrical Safety Advisory ComplianceFCC Part 15/ICES-003 Compliance FCC Part 68 ComplianceEuropean Compliance EC Declaration of ConformityIndex
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600, 900 specifications

ClearOne Comm 900,600 is a cutting-edge communication platform designed to enhance audio and video conferencing experiences in both corporate and educational environments. With its advanced technology and user-friendly interface, ClearOne Comm 900,600 addresses the increasing demand for seamless collaboration in a hybrid work scenario.

One of the standout features of the ClearOne Comm 900,600 is its exceptional audio quality. Utilizing advanced beamforming microphone technology, the system captures sound from multiple directions while minimizing background noise. This ensures that every participant in a conference call is heard clearly, regardless of their position in the room. The system also supports high-definition audio processing, delivering crystal-clear sound that enhances the overall communication experience.

The ClearOne Comm 900,600 is equipped with state-of-the-art video capabilities as well, making it suitable for various applications. It supports high-definition video resolutions, enabling users to engage with their audience visually without compromising quality. The system is compatible with various video conferencing applications, ensuring flexibility for users who may prefer specific software solutions.

Another significant characteristic of the ClearOne Comm 900,600 is its scalability. Organizations can easily expand the system according to their needs. Whether it's a small meeting room or a large auditorium, the Comm 900,600 can be configured to accommodate various room sizes and setups. It provides multiple connection options, including USB and HDMI, making it easy to integrate with existing equipment.

Additionally, the ClearOne Comm 900,600 boasts a user-friendly interface that simplifies operation for all participants. Its intuitive controls ensure that even those unfamiliar with technology can navigate the system effortlessly. This focus on usability promotes a smooth and efficient meeting environment, which is essential in today’s fast-paced work culture.

Lastly, the ClearOne Comm 900,600 features robust security measures to protect sensitive data. It employs encryption protocols to safeguard communications while also adhering to industry standards for data protection. This ensures that organizations can conduct confidential discussions without concern for unauthorized access.

In conclusion, the ClearOne Comm 900,600 is an innovative solution for modern communication needs, offering advanced audio and video technologies, scalability, user-friendly operation, and strong security features. It is an essential tool for promoting effective collaboration in any organization.