Siemens optiPoint 400 Responding to Error Messages on the Screen, Contacts for Resolving Problems

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Fixing Problems

Step by Step

US: Invalid entry

UK: Incorrect entry

US: Not authorized

UK: Access denied

US: Currently not possible

UK: Feature not available

US:Invalid station number

UK: Number cannot be dialed

US: Key memory is full

UK: Max.no.of keys exceeded

Responding to Error Messages on the Screen

Possible cause:

The station number is incorrect.

Possible response:

Enter a correct station number.

Possible cause:

You tried to activate a disabled function.

Possible response:

Ask your service personnel to authorize you to use the function.

Possible cause:

The station number you dialed does not exist. The tele- phone you are trying to call is unplugged.

Possible response:

Enter a correct station number. Try calling the telephone again later on.

Possible cause:

You dialed your own station number.

Possible response:

Enter a correct station number.

Possible cause:

All memory locations for external station numbers are currently in use.

Possible response:

Try again later on.

Contacts for Resolving Problems

If you encounter a problem that lasts longer than five minutes, contact your service personnel.

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Contents HiPath HiPath 5000 RSM Important Notes Before You BeginMarks Contents Making Calls Convenience Functions Using Other Functions Private Sphere/SecurityUsing Other Team Functions Team and Executive/SecretaryLabeling and Documentation Fixing ProblemsIndex Basic operating instructions OptiPoint 400 economy/standard control panelHow to Use these Operating Instruc- tions Screen DisplaysInteractively Accessing FunctionsVia the Program/Service Menu With Function KeysBasic and Enhanced Functions Using the Telephone EfficientlyFunctions You Can Use Additional Team and Executive/Secretary FunctionsAnswering Calls Making Calls Basic FunctionsAnswering a Call With the Handset Switching to the Handset Switching to Speakerphone ModeEnding the call Off-Hook Dialing Open Listening in the Room During a CallMaking Calls On-Hook DialingEnding the call Redialing a Number Displaying and dialing saved station numbersTurning the Microphone On and Off Qif or rifCalling a Second Party Consultation Hold Switching to the Party on Hold ToggleConnecting the other parties to each other Return to the first partyTransferring a Call Call Forwarding Using Variable Call ForwardingDeactivating call forwarding Qjh Storing a Callback Using CallbackChecking and Canceling a Saved Callback Answering a CallbackEnding callback display KeySaving Repertory Dialing Numbers on If you make a mistakeUsing Repertory Dialing Keys Adjusting the Ring Tone Telephone SettingsAdjusting the Ring Volume Adjusting the Attention Ring VolumeAdjusting the Display to a Comfortable Read- ing Angle Adjusting the Speakerphone to the Room AcousticsAdjusting the Receiving Volume During a Call Selecting the Language of Screen PromptsMaking Calls Convenience Functions QimUsing the Speakerphone Rejecting CallsQmj or rmj Answering a Call With a HeadsetAnswering Calls from Enabling and Disabling Handsfree AnswerbackOpening the door with a code at the door Activating the door openerRlm Accepting a Call From an Answering Ma- chineDeactivating the door opener En-Bloc Sending / Correcting Numbers Canceling en-bloc sendingDialing/Making Calls Dialing entered/displayed numbersRetrieving the Caller List Using a Caller ListRlf Ending RetrievalDialing a Station Number from the Caller List QlfRemoving an Entry from the Caller List Qmf Using Station and System Speed-Dial NumbersSpeed-dial Storing Station Speed-Dial NumbersSelect and confirm. This deletes all entered digits Confirm Qih Dialing a Number From the Internal DirectoryDialing from the Telephone Database Ldap Entry you wish to dial appears on the screenResult is displayed If no name is foundIf too many names are found Accessing the Mailbox Using MailboxesQld Reserve Trunk Automatic Connection Setup HotlineWhen the reserved trunk becomes free Assigning a Station Number Not for U.SDialing aid at the a/b T/R port Associated Dialing/Dialing AidDialing aid on the S0 bus Dialing aid from your telephone for another tele- phoneAccepting a Waiting Call Camp-On Using Call WaitingDuring a Call Ending the first call and answering the waiting callTurning the Call Waiting Tone On and Off Preventing and Allowing Call Waiting Automatic Camp-OnParking a Call Placing External Calls on Hold Retrieving a Parked CallQjg Picking up Retrieving a Held CallConducting a Conference Adding Up to Five Parties To the Conference Initiator OnlyRemoving Parties From the Conference Initiator Only Ending a Conference Initiator OnlyQhme Leaving a ConferenceAfter a Speaker Call Announcement in a Group Activating Tone Dialing Dtmf Suffix DialingQig Trunk Flash QieBusy Override Joining a Call in Progress If You Cannot Reach a DestinationCall Waiting Camp-On QjfRhh Using Night AnswerQhh Activating this functionAssigning Functions to Keys QmeMeaning of LED Signals for Saved Functions HeadsetMailbox Following functions are assigned to keys which have no LED Assigning a Procedure Operating Steps to a Key Saving Appointments Appointments FunctionQhj Rhj Using Timed RemindersDeleting and checking a saved appointment For the current call Displaying and Assigning Call ChargesQji For all calls and the last one conductedDisplaying Call Charges for Another Telephone Not for U.S Dialing with Call Charge Assignment Turning Do Not Disturb On and Off Private Sphere/SecurityTurning Ringer Cutoff On and Off Qmlor rmlQlj or rlj Caller ID SuppressionMonitoring a Room QllTrace Call Identifying Anonymous Callers Not for U.S QlhQjj or rjj Locking the Telephone to Prevent Unauthorized UseTo lock and unlock the telephone Locking Another Telephone to Prevent Unauthorized Use Saving Your PIN Creating and Sending a Message Using Other FunctionsSending a Message QjlEntering text via the keypad Displaying and Deleting Messages You Have SentAfter entering text Leaving an Advisory Message Answering MessagesQjm Deleting Advisory Messages Display Number of Waiting Calls and Overload IndicationRjm Using Another Telephone Like Your Own Fax Details and Message on Answer- ing Machine Deactivating indicationProgram/Service Activating Functions for Another Tele- phone Call forwarding, code *1/#1 Æ Step by Step Using functions in Isdn via code dial- ing keypad dialing Qhf Radio Paging Not for U.S Controlling RelaysSensors HiPath 3300/3350/3500/3550 Only Qmdor rmdPaging Simple Paging EquipmentEnhanced Paging Equipment Hipath 3700/ 3750 Only Answering the page from the nearest telephoneRlior qli Using Other Team FunctionsTurning Group Call On and Off You belong to a hunt group or a group callRli or qli Qik Accepting a Call for Another Member of Your TeamActivating and Deactivating a Ringing Group QleRhdf or qhdf Uniform Call Distribution UCDQhde or rhde Logging on and off at the beginning and end of your shiftQhdhor rhdh Qhdgor rhdgQhdi Using Trunk Keys Meaning of LED Indications on Trunk KeysMaking Calls with Trunk Keys Answering Calls With Trunk KeysPlacing a call on hold Qide Switching Between Phone Calls on Multiple TrunksForwarding Calls on Lines Retrieving the callRide Meaning of LED Indications on the Forward Line KeysCalling a Team Member Directly Using DSS KeysUsing DSS Keys to Answer Calls Meaning of LED Indications on DSS KeysAccepting a Call for Another Team Member Transferring a Call in ProgressJoining or Leaving a Group Call Ridf Transferring Calls Directly to the ExecutiveQidf Deactivating ring transferChecking the Key Assignment Testing the TelephoneTesting the Telephone Functions QmhdLeaving a Hunt Group/Group Call Special Functions in the LAN PC NetworkYou belong to multiple groups of another HiPath Transferring Call Forwarding Qhh Saving the telephones for the ringing group Qmd or rmd Opening the Door Labeling and Documentation Labeling Key FieldsAttaching a Station Number Label DocumentationTelephone Maintenance Fixing ProblemsTroubleshooting Possible cause Responding to Error Messages on the ScreenContacts for Resolving Problems Possible responseIndex Call108 109 110 Overview of Functions/Codes Alphabetical Display Actively MenuOverview of Functions/Codes Alphabetical Via With Inter 113 114 115 FCC Certification and Requirements ServiceFCC and Industry Canada Compliance FCC Rules, Part117 Ringer Equivalence Number REN Equipment Attachment LimitationsEquipment Attachment Limitations Ref. No. A31003-H1012-C122-5-7619