Siemens optiPoint 400 Calling a Second Party Consultation Hold, Return to the first party

Page 18

Making Calls – Basic Functions

Step by Step
US: Consult?
UK: Enquiry?
	o
Return to held call?
	or
Quit and return?
	or
Program/Service	qd
Toggle/Connect?
	or
Program/Service	qf
Conference?
	or
Program/Service	qg
Transfer?
18

Calling a Second Party

(Consultation Hold)

You can call a second party while engaged in a call. The first party is placed on hold.

Confirm.

Call the second party.

Return to the first party:

Confirm.

Press the key. The LED lights up. Enter the code. The LED goes out.

Switching to the Party on Hold (Toggle)

Select and confirm.

Press the key. The LED lights up. Enter the code. The LED goes out.

Combine the calling parties into a three-party con- ference

Select and confirm.

Press the key. The LED lights up. Enter the code. The LED goes out.

Connecting the other parties to each other

Select and confirm.

Image 18

Contents HiPath HiPath 5000 RSM Before You Begin Important NotesMarks Contents Making Calls Convenience Functions Using Other Functions Private Sphere/SecurityUsing Other Team Functions Team and Executive/SecretaryFixing Problems Labeling and DocumentationIndex Basic operating instructions OptiPoint 400 economy/standard control panelHow to Use these Operating Instruc- tions Screen DisplaysInteractively Accessing FunctionsVia the Program/Service Menu With Function KeysBasic and Enhanced Functions Using the Telephone EfficientlyFunctions You Can Use Additional Team and Executive/Secretary FunctionsMaking Calls Basic Functions Answering CallsAnswering a Call With the Handset Switching to Speakerphone Mode Switching to the HandsetEnding the call Off-Hook Dialing Open Listening in the Room During a CallMaking Calls On-Hook DialingEnding the call Redialing a Number Displaying and dialing saved station numbersTurning the Microphone On and Off Qif or rifCalling a Second Party Consultation Hold Switching to the Party on Hold ToggleConnecting the other parties to each other Return to the first partyTransferring a Call Using Variable Call Forwarding Call ForwardingDeactivating call forwarding Qjh Storing a Callback Using CallbackChecking and Canceling a Saved Callback Answering a CallbackEnding callback display KeySaving Repertory Dialing Numbers on If you make a mistakeUsing Repertory Dialing Keys Adjusting the Ring Tone Telephone SettingsAdjusting the Ring Volume Adjusting the Attention Ring VolumeAdjusting the Display to a Comfortable Read- ing Angle Adjusting the Speakerphone to the Room AcousticsAdjusting the Receiving Volume During a Call Selecting the Language of Screen PromptsMaking Calls Convenience Functions QimUsing the Speakerphone Rejecting CallsQmj or rmj Answering a Call With a HeadsetAnswering Calls from Enabling and Disabling Handsfree AnswerbackOpening the door with a code at the door Activating the door openerAccepting a Call From an Answering Ma- chine RlmDeactivating the door opener En-Bloc Sending / Correcting Numbers Canceling en-bloc sendingDialing/Making Calls Dialing entered/displayed numbersRetrieving the Caller List Using a Caller ListRlf Ending RetrievalQlf Dialing a Station Number from the Caller ListRemoving an Entry from the Caller List Qmf Using Station and System Speed-Dial NumbersSpeed-dial Storing Station Speed-Dial NumbersSelect and confirm. This deletes all entered digits Confirm Qih Dialing a Number From the Internal DirectoryDialing from the Telephone Database Ldap Entry you wish to dial appears on the screenResult is displayed If no name is foundIf too many names are found Using Mailboxes Accessing the MailboxQld Reserve Trunk Automatic Connection Setup HotlineWhen the reserved trunk becomes free Assigning a Station Number Not for U.SDialing aid at the a/b T/R port Associated Dialing/Dialing AidDialing aid on the S0 bus Dialing aid from your telephone for another tele- phoneAccepting a Waiting Call Camp-On Using Call WaitingDuring a Call Ending the first call and answering the waiting callPreventing and Allowing Call Waiting Automatic Camp-On Turning the Call Waiting Tone On and OffParking a Call Placing External Calls on Hold Retrieving a Parked CallQjg Picking up Retrieving a Held CallConducting a Conference Adding Up to Five Parties To the Conference Initiator OnlyRemoving Parties From the Conference Initiator Only Ending a Conference Initiator OnlyQhme Leaving a ConferenceActivating Tone Dialing Dtmf Suffix Dialing After a Speaker Call Announcement in a GroupQig Trunk Flash QieBusy Override Joining a Call in Progress If You Cannot Reach a DestinationCall Waiting Camp-On QjfRhh Using Night AnswerQhh Activating this functionAssigning Functions to Keys QmeMeaning of LED Signals for Saved Functions HeadsetMailbox Following functions are assigned to keys which have no LED Assigning a Procedure Operating Steps to a Key Appointments Function Saving AppointmentsQhj Using Timed Reminders RhjDeleting and checking a saved appointment For the current call Displaying and Assigning Call ChargesQji For all calls and the last one conductedDisplaying Call Charges for Another Telephone Not for U.S Dialing with Call Charge Assignment Turning Do Not Disturb On and Off Private Sphere/SecurityTurning Ringer Cutoff On and Off Qmlor rmlQlj or rlj Caller ID SuppressionMonitoring a Room QllTrace Call Identifying Anonymous Callers Not for U.S QlhLocking the Telephone to Prevent Unauthorized Use Qjj or rjjTo lock and unlock the telephone Locking Another Telephone to Prevent Unauthorized Use Saving Your PIN Creating and Sending a Message Using Other FunctionsSending a Message QjlDisplaying and Deleting Messages You Have Sent Entering text via the keypadAfter entering text Answering Messages Leaving an Advisory MessageQjm Display Number of Waiting Calls and Overload Indication Deleting Advisory MessagesRjm Using Another Telephone Like Your Own Fax Details and Message on Answer- ing Machine Deactivating indicationProgram/Service Activating Functions for Another Tele- phone Call forwarding, code *1/#1 Æ Step by Step Using functions in Isdn via code dial- ing keypad dialing Qhf Radio Paging Not for U.S Controlling RelaysSensors HiPath 3300/3350/3500/3550 Only Qmdor rmdPaging Simple Paging EquipmentEnhanced Paging Equipment Hipath 3700/ 3750 Only Answering the page from the nearest telephoneRlior qli Using Other Team FunctionsTurning Group Call On and Off You belong to a hunt group or a group callRli or qli Qik Accepting a Call for Another Member of Your TeamActivating and Deactivating a Ringing Group QleRhdf or qhdf Uniform Call Distribution UCDQhde or rhde Logging on and off at the beginning and end of your shiftQhdgor rhdg Qhdhor rhdhQhdi Using Trunk Keys Meaning of LED Indications on Trunk KeysAnswering Calls With Trunk Keys Making Calls with Trunk KeysPlacing a call on hold Qide Switching Between Phone Calls on Multiple TrunksForwarding Calls on Lines Retrieving the callRide Meaning of LED Indications on the Forward Line KeysCalling a Team Member Directly Using DSS KeysUsing DSS Keys to Answer Calls Meaning of LED Indications on DSS KeysTransferring a Call in Progress Accepting a Call for Another Team MemberJoining or Leaving a Group Call Ridf Transferring Calls Directly to the ExecutiveQidf Deactivating ring transferChecking the Key Assignment Testing the TelephoneTesting the Telephone Functions QmhdSpecial Functions in the LAN PC Network Leaving a Hunt Group/Group CallYou belong to multiple groups of another HiPath Transferring Call Forwarding Qhh Saving the telephones for the ringing group Qmd or rmd Opening the Door Labeling and Documentation Labeling Key FieldsAttaching a Station Number Label DocumentationFixing Problems Telephone MaintenanceTroubleshooting Possible cause Responding to Error Messages on the ScreenContacts for Resolving Problems Possible responseIndex Call108 109 110 Overview of Functions/Codes Alphabetical Display Actively MenuOverview of Functions/Codes Alphabetical Via With Inter 113 114 115 FCC Certification and Requirements ServiceFCC and Industry Canada Compliance FCC Rules, Part117 Equipment Attachment Limitations Ringer Equivalence Number RENEquipment Attachment Limitations Ref. No. A31003-H1012-C122-5-7619