Siemens 300 H operating instructions Multi-line and team functions

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Contents

Relocating with the telephone . . . . . . . . . . . . . . . . 65

Disconnecting the telephone from its present station line . . . . . . . . . . 65 Reconnecting the telephone at the new station line . . . . . . . . . . . . . . . 65

ØMulti-line and team functions

Making multi-line and team calls. . . . . . . . . . . . . . 66

Using line keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 The different states of line key lamps . . . . . . . . . . . . . . . . . . . . . . . 67 The lamp is flashing slowly – the call has been placed on hold.. . . . . . 67 Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Taking calls on line keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Taking calls in the order offered . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Taking calls with priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Activating/deactivating ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Dialling with line keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Identifying the line used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Alternating between different lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Terminating a connection on a line key . . . . . . . . . . . . . . . . . . . . . . 72 Entering a call on a line (add-on conference) . . . . . . . . . . . . . . . . . . 72 Station override security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Allowing override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Preventing override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Terminating a connection on a line key . . . . . . . . . . . . . . . . . . . . . . 73 Holding a call on a line key and picking it up again . . . . . . . . . . . . . . . . 74 Holding a call on a line key exclusively and picking it up again . . . . . . . 74 Picking up a held call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Forwarding calls for lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Storing and activating variable call forwarding for a line . . . . . . . . . 75

Storing and activating a fixed call

forwarding destination for a line . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Activating fixed call forwarding for a line (without storing) . . . . . . . 76 Cancelling the fixed call forwarding destination. . . . . . . . . . . . . . . . 77 Deactivating call forwarding for a line . . . . . . . . . . . . . . . . . . . . . . . 77 Taking calls for colleagues in a team . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Picking up a specific team call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Having the number of the called station displayed . . . . . . . . . . . . . 79 Taking a call in a hunt group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Removing station from hunt group/adding station to hunt group . . . . . 79 Automatic parking and resumption of a call . . . . . . . . . . . . . . . . . . . . . 80 Manual parking and resumption of a call . . . . . . . . . . . . . . . . . . . . . . . . 80 Picking up a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Calling a team member directly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 The lamp statuses of direct station selection (DSS) keys . . . . . . . . 81

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Contents HiPath 4000 Hicom 300 E/300 H About these Operating Instructions How to use these Operating InstructionsDisplays Permanently assigned function keys CE label Important NotesEnvironmental label Using a function key How to activate functionsVia the Service Menu DirectlyBasic and enhanced-convenience functions How to make best use of your telephoneWhich functions can be used? Additional multi-line and team functionsHow to activate functions Taking calls and setting up callsSetting up calls Calling several persons simultaneously Using stored numbers to make callsTelephone settings Making project callsUsing a different telephone Storing numbers, system functionsMulti-line and team functions Labelling, documentation and accessories Making calls in an executive/secretary teamAdvice for users IndexAnswering a call via the speaker key Taking a call with the handsetSpeakerphone Terminating a callOpen listening within the room during a call Switching to speakerphoneSwitching to the handset To activateTaking the second call Using the second call facilityActivating/deactivating second call Terminating the second call, resuming the first callAnswering a callback request Using the mailboxRetrieval from mailbox Meaning of the displayDeleting mailbox entries Timed remindersIncoming call on loudspeaker voice calling Terminating mailbox retrievalStep by Step Activating/deactivating stop voice CallingTaking a call on the headset Activating/deactivating do not disturbII Enter the service code Select and confirm Malicious call holdingDialling with the handset on-hook Setting up callsDialling with the handset off-hook Called party is busy or does not answerCalled party Direct call to a colleague via loudspeaker voice callingEntering commands with tone dialling Dtmf suffix dialling Alternating between two calls toggling To switch to the waiting partyMaking a second call consultation Release the second call return to the first callSetting up an add-on conference System-supported conferenceSetting up a conference from a waiting call Setting up a conferenceSetting up a conference from a consultation call Starting a conference from a single callIf the new user does not answer Expanding the conferenceCalling and adding another user Expanding the conference from a consultation callTransferring the conference Accepting a waiting call and adding it to the confer- enceViewing member information Disconnecting the last member addedDuring the conference Putting the conference on holdUsing the switchover button Extending a callConsultation Group callCalls Using a call list missed callsInterrogating the call list call log Dialling a number in the call list Saved number redialDeleting an entry from the call list Last number redial Dialling with repertory keysDialling with individual speed dialling numbers Dialling with system speed dialling numbersSetting up a project call Making project callsCall duration display Storing a callback request Using the callback facilityIf you don’t get through Rejecting a callback requestCancelling an entry which is displayed Camping on a colleague’s callOverriding a colleague’s call intrude Adjusting the ringing tone volume Telephone settingsAdjusting the ringing tone pitch Setting the volume of the alerting tone Preventing misuse of the telephone Preventing unauthorised diallingEnabling the telephone again Selecting the language for the user prompts displaysSelecting a language Storing numbers, system func- tions and timed reminders Storing a repertory dialling number on a keyIf you made a mistake during input Which has been dialled Storing a number for rediallingStoring individual speed dialling numbers Storing any numberSaving a function on a key Cancelling a stored reminder Storing timed remindersChecking the telephone Checking its functionalityChecking the assignment of functions to keys Forwarding calls Using call forwardingFixed forwarding Programming/changing a forwarding destination Activating/deactivating fixed forwardingActivating and deactivating with call forwarding key Deactivating fixed forwarding in the idle menuDeleting the destination for fixed forwarding Variable forwarding Selection of a variable forwarding typeDeleting a forwarding destination Programming/changing the forwarding destinationActivating variable forwarding Deactivating variable forwarding Checking forwardingAutomatic call forwarding Activating and deactivating forwarding using switchDeactivating variable forwarding in the idle menu Forwarding calls for a different terminal pull divert Press the key. The lamp lights up Confirm Select and confirm Or To interrogate Press the key. The lamp lights up Select and confirmChanging call forwarding for another terminal Or To checkUsing a different telephone in the same way as your own Logging on to a different telephoneEntering the PIN for another HiPath 4000 or Hicom Entering the PIN for your own HiPath 4000 or Hicom300 E/H system area 300 E/H system area within the integrated networkIf you logged on with a PIN TelephoneDeactivating identification at the other If you logged on with a chip cardRelocating with the telephone Reconnecting the telephone atDisconnecting the telephone from its Present station lineMaking multi-line and team calls Using line keysPrimary line Different states of line key lamps PreviewTaking calls on line keys Activating the preview functionTaking calls in the order offered Taking calls with priorityVia the Service Menu With the ringer key configuredActivating/deactivating ringer Dialling with automatic line seizure Dialling with line keysDialling with selectable line seizure Identifying the line used With the display line key configuredAlternating between different lines Terminating a connection on a line key With the privacy key configuredStation override security Entering a call on a line add-on conferencePreventing override Placing on hold Holding a call on a line key and picking it up againResuming the call With the call forwarding key Picking up a held callForwarding calls for lines Or Via the menuActivating fixed call forwarding for a line without storing Cancelling the fixed call forwarding destination Deactivating call forwarding for a lineTelephone in the idle state Taking calls for colleagues in a teamPicking up a specific team call Course of a callTaking a call in a hunt group Having the number of the called station displayedManual parking and resumption of a Automatic parking and resumption of a callCall Parking the callPicking up a call on hold Calling a team member directlyLamp statuses of direct station selection DSS keys Lamp is not lit the user is not making a call Calling a direct station selection DSS userTaking a call for a direct station selection DSS user Lamp is lit the user is making a callMaking a call to the executive/secretary Calling executive or secretary’s officeLamp is not lit the secretary is not making a call Taking a call for the executive during a call in progress Taking a call for the executive in the secretary’s officeExtending a call to the executive Lamp is lit the secretary is making a callSwitching calls directly to the executive Taking a call on the executive’s telephoneParking a call at the first telephone ExecutiveTaking calls for other executive/ secretary teams Resuming a call at the second telephoneDesignating a deputy for the secretary Using the call signal functionCalling a messenger To activate deputyKey labels Labelling, documentation and accessoriesUsing the key labelling programme Attaching the telephone number labelRe-ordering the Operating Instructions Ordering accessoriesIndividual operating instructions Optiset E control adapter How to deal with malfunctions Advice for usersCare of the telephone Possible cause Dealing with error messages on the displayPossible response Who to contact if a problem occurs Index Individual speed dialling numbersSecond telephone executive 43$643360+7330&43704094 HiPath Hicom 300 E/300 H Page Important functions at a glance Making a callSetting up a conference call Maximum Service Menu functions available
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