Siemens 300 H Holding a call on a line key and picking it up again, Placing on hold

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Making multi-line and team calls

Step by Step

Hold

Hold?

Line

Exklusive hold

Private hold?

Line

Holding a call on a line key and picking it up again

Precondition: You have taken a call on a line key (Æ page 67).

Placing on hold:

Press the key.

Select and confirm.

The line key on which the call is parked flashes slowly. The call can be resumed at any team telephone on which the lamp belonging to this line key is flashing slowly.

Resuming the call:

Press the flashing line key. Continue the call.

Holding a call on a line key exclusively and picking it up again

Precondition: You have taken a confidential call on a line key.

Placing on hold:

Press the key. The lamp lights up.

Select and confirm.

The line key on which the call is parked flashes slowly. The call can only be resumed at your telephone and is not signalled at any other telephone.

Resuming the call:

Press the slowly flashing line key. Continue the call.

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Contents HiPath 4000 Hicom 300 E/300 H Displays How to use these Operating InstructionsAbout these Operating Instructions Permanently assigned function keys Environmental label Important NotesCE label Using a function key How to activate functionsVia the Service Menu DirectlyBasic and enhanced-convenience functions How to make best use of your telephoneWhich functions can be used? Additional multi-line and team functionsSetting up calls Taking calls and setting up callsHow to activate functions Calling several persons simultaneously Using stored numbers to make callsTelephone settings Making project callsUsing a different telephone Storing numbers, system functionsMulti-line and team functions Labelling, documentation and accessories Making calls in an executive/secretary teamAdvice for users IndexAnswering a call via the speaker key Taking a call with the handsetSpeakerphone Terminating a callOpen listening within the room during a call Switching to speakerphoneSwitching to the handset To activateTaking the second call Using the second call facilityActivating/deactivating second call Terminating the second call, resuming the first callAnswering a callback request Using the mailboxRetrieval from mailbox Meaning of the displayDeleting mailbox entries Timed remindersIncoming call on loudspeaker voice calling Terminating mailbox retrievalStep by Step Activating/deactivating stop voice CallingTaking a call on the headset Activating/deactivating do not disturbII Enter the service code Select and confirm Malicious call holdingDialling with the handset on-hook Setting up callsDialling with the handset off-hook Called party is busy or does not answerCalled party Direct call to a colleague via loudspeaker voice callingEntering commands with tone dialling Dtmf suffix dialling Alternating between two calls toggling To switch to the waiting partyMaking a second call consultation Release the second call return to the first callSetting up an add-on conference System-supported conferenceSetting up a conference from a waiting call Setting up a conferenceSetting up a conference from a consultation call Starting a conference from a single callIf the new user does not answer Expanding the conferenceCalling and adding another user Expanding the conference from a consultation callTransferring the conference Accepting a waiting call and adding it to the confer- enceViewing member information Disconnecting the last member addedDuring the conference Putting the conference on holdUsing the switchover button Extending a callConsultation Group callInterrogating the call list call log Using a call list missed callsCalls Deleting an entry from the call list Saved number redialDialling a number in the call list Last number redial Dialling with repertory keysDialling with individual speed dialling numbers Dialling with system speed dialling numbersSetting up a project call Making project callsCall duration display Storing a callback request Using the callback facilityIf you don’t get through Rejecting a callback requestCancelling an entry which is displayed Camping on a colleague’s callOverriding a colleague’s call intrude Adjusting the ringing tone pitch Telephone settingsAdjusting the ringing tone volume Setting the volume of the alerting tone Preventing misuse of the telephone Preventing unauthorised diallingSelecting a language Selecting the language for the user prompts displaysEnabling the telephone again If you made a mistake during input Storing a repertory dialling number on a keyStoring numbers, system func- tions and timed reminders Which has been dialled Storing a number for rediallingStoring individual speed dialling numbers Storing any numberSaving a function on a key Cancelling a stored reminder Storing timed remindersChecking the telephone Checking its functionalityChecking the assignment of functions to keys Fixed forwarding Using call forwardingForwarding calls Programming/changing a forwarding destination Activating/deactivating fixed forwardingDeleting the destination for fixed forwarding Deactivating fixed forwarding in the idle menuActivating and deactivating with call forwarding key Variable forwarding Selection of a variable forwarding typeActivating variable forwarding Programming/changing the forwarding destinationDeleting a forwarding destination Deactivating variable forwarding Checking forwardingDeactivating variable forwarding in the idle menu Activating and deactivating forwarding using switchAutomatic call forwarding Forwarding calls for a different terminal pull divert Press the key. The lamp lights up Confirm Select and confirm Or To interrogate Press the key. The lamp lights up Select and confirmChanging call forwarding for another terminal Or To checkUsing a different telephone in the same way as your own Logging on to a different telephoneEntering the PIN for another HiPath 4000 or Hicom Entering the PIN for your own HiPath 4000 or Hicom300 E/H system area 300 E/H system area within the integrated networkIf you logged on with a PIN TelephoneDeactivating identification at the other If you logged on with a chip cardRelocating with the telephone Reconnecting the telephone atDisconnecting the telephone from its Present station linePrimary line Using line keysMaking multi-line and team calls Different states of line key lamps PreviewTaking calls on line keys Activating the preview functionTaking calls in the order offered Taking calls with priorityActivating/deactivating ringer With the ringer key configuredVia the Service Menu Dialling with selectable line seizure Dialling with line keysDialling with automatic line seizure Alternating between different lines With the display line key configuredIdentifying the line used Terminating a connection on a line key With the privacy key configuredStation override security Entering a call on a line add-on conferencePreventing override Resuming the call Holding a call on a line key and picking it up againPlacing on hold With the call forwarding key Picking up a held callForwarding calls for lines Or Via the menuActivating fixed call forwarding for a line without storing Cancelling the fixed call forwarding destination Deactivating call forwarding for a lineTelephone in the idle state Taking calls for colleagues in a teamPicking up a specific team call Course of a callTaking a call in a hunt group Having the number of the called station displayedManual parking and resumption of a Automatic parking and resumption of a callCall Parking the callLamp statuses of direct station selection DSS keys Calling a team member directlyPicking up a call on hold Lamp is not lit the user is not making a call Calling a direct station selection DSS userTaking a call for a direct station selection DSS user Lamp is lit the user is making a callLamp is not lit the secretary is not making a call Calling executive or secretary’s officeMaking a call to the executive/secretary Taking a call for the executive during a call in progress Taking a call for the executive in the secretary’s officeExtending a call to the executive Lamp is lit the secretary is making a callSwitching calls directly to the executive Taking a call on the executive’s telephoneParking a call at the first telephone ExecutiveTaking calls for other executive/ secretary teams Resuming a call at the second telephoneDesignating a deputy for the secretary Using the call signal functionCalling a messenger To activate deputyKey labels Labelling, documentation and accessoriesUsing the key labelling programme Attaching the telephone number labelIndividual operating instructions Ordering accessoriesRe-ordering the Operating Instructions Optiset E control adapter Care of the telephone Advice for usersHow to deal with malfunctions Possible response Dealing with error messages on the displayPossible cause Who to contact if a problem occurs Index Individual speed dialling numbersSecond telephone executive 43$643360+7330&43704094 HiPath Hicom 300 E/300 H Page Important functions at a glance Making a callSetting up a conference call Maximum Service Menu functions available