Siemens 300 H operating instructions Taking calls in the order offered, Taking calls with priority

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Making multi-line and team calls

Step by Step

or Speaker

Line

or Speaker

Precondition: System Support has specified the se- quence in which incoming calls are to be routed to line keys.

Taking calls in the order offered

Your telephone rings (ringing signal). The caller is dis- played, e.g. "3235 Brown". The lamp at the relevant line key flashes rapidly.

QLift the handset.

Press the key. You are in handsfree conversation/open listening mode (optiset E advance does not have hands- free working).

Taking calls with priority

Your telephone rings (ringing signal). The caller is dis- played, e.g. "3235 Brown". The lamp at the relevant line key flashes rapidly. The lamps at other line keys also flash rapidly.

Press the line key to which you are giving priority. The name of the other caller (e.g. "3236 Jackson") is dis- played briefly.

QLift the handset.

Press the key. You are in the handsfree conversing/open listening mode.

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Contents HiPath 4000 Hicom 300 E/300 H Displays How to use these Operating InstructionsAbout these Operating Instructions Permanently assigned function keys Environmental label Important NotesCE label How to activate functions Via the Service MenuUsing a function key DirectlyHow to make best use of your telephone Which functions can be used?Basic and enhanced-convenience functions Additional multi-line and team functionsSetting up calls Taking calls and setting up callsHow to activate functions Using stored numbers to make calls Telephone settingsCalling several persons simultaneously Making project callsUsing a different telephone Storing numbers, system functionsMulti-line and team functions Labelling, documentation and accessories Making calls in an executive/secretary teamAdvice for users IndexTaking a call with the handset SpeakerphoneAnswering a call via the speaker key Terminating a callSwitching to speakerphone Switching to the handsetOpen listening within the room during a call To activateUsing the second call facility Activating/deactivating second callTaking the second call Terminating the second call, resuming the first callUsing the mailbox Retrieval from mailboxAnswering a callback request Meaning of the displayTimed reminders Incoming call on loudspeaker voice callingDeleting mailbox entries Terminating mailbox retrievalStep by Step Calling Taking a call on the headsetActivating/deactivating stop voice Activating/deactivating do not disturbII Enter the service code Select and confirm Malicious call holdingSetting up calls Dialling with the handset off-hookDialling with the handset on-hook Called party is busy or does not answerCalled party Direct call to a colleague via loudspeaker voice callingEntering commands with tone dialling Dtmf suffix dialling To switch to the waiting party Making a second call consultationAlternating between two calls toggling Release the second call return to the first callSetting up an add-on conference System-supported conferenceSetting up a conference Setting up a conference from a consultation callSetting up a conference from a waiting call Starting a conference from a single callExpanding the conference Calling and adding another userIf the new user does not answer Expanding the conference from a consultation callTransferring the conference Accepting a waiting call and adding it to the confer- enceDisconnecting the last member added During the conferenceViewing member information Putting the conference on holdUsing the switchover button Extending a callConsultation Group callInterrogating the call list call log Using a call list missed callsCalls Deleting an entry from the call list Saved number redialDialling a number in the call list Last number redial Dialling with repertory keysDialling with individual speed dialling numbers Dialling with system speed dialling numbersSetting up a project call Making project callsCall duration display Using the callback facility If you don’t get throughStoring a callback request Rejecting a callback requestCancelling an entry which is displayed Camping on a colleague’s callOverriding a colleague’s call intrude Adjusting the ringing tone pitch Telephone settingsAdjusting the ringing tone volume Setting the volume of the alerting tone Preventing misuse of the telephone Preventing unauthorised diallingSelecting a language Selecting the language for the user prompts displaysEnabling the telephone again If you made a mistake during input Storing a repertory dialling number on a keyStoring numbers, system func- tions and timed reminders Storing a number for redialling Storing individual speed dialling numbersWhich has been dialled Storing any numberSaving a function on a key Cancelling a stored reminder Storing timed remindersChecking the telephone Checking its functionalityChecking the assignment of functions to keys Fixed forwarding Using call forwardingForwarding calls Programming/changing a forwarding destination Activating/deactivating fixed forwardingDeleting the destination for fixed forwarding Deactivating fixed forwarding in the idle menuActivating and deactivating with call forwarding key Variable forwarding Selection of a variable forwarding typeActivating variable forwarding Programming/changing the forwarding destinationDeleting a forwarding destination Deactivating variable forwarding Checking forwardingDeactivating variable forwarding in the idle menu Activating and deactivating forwarding using switchAutomatic call forwarding Forwarding calls for a different terminal pull divert Press the key. The lamp lights up Confirm Select and confirm Or To interrogate Press the key. The lamp lights up Select and confirmChanging call forwarding for another terminal Or To checkUsing a different telephone in the same way as your own Logging on to a different telephoneEntering the PIN for your own HiPath 4000 or Hicom 300 E/H system areaEntering the PIN for another HiPath 4000 or Hicom 300 E/H system area within the integrated networkTelephone Deactivating identification at the otherIf you logged on with a PIN If you logged on with a chip cardReconnecting the telephone at Disconnecting the telephone from itsRelocating with the telephone Present station linePrimary line Using line keysMaking multi-line and team calls Preview Taking calls on line keysDifferent states of line key lamps Activating the preview functionTaking calls in the order offered Taking calls with priorityActivating/deactivating ringer With the ringer key configuredVia the Service Menu Dialling with selectable line seizure Dialling with line keysDialling with automatic line seizure Alternating between different lines With the display line key configuredIdentifying the line used With the privacy key configured Station override securityTerminating a connection on a line key Entering a call on a line add-on conferencePreventing override Resuming the call Holding a call on a line key and picking it up againPlacing on hold Picking up a held call Forwarding calls for linesWith the call forwarding key Or Via the menuActivating fixed call forwarding for a line without storing Cancelling the fixed call forwarding destination Deactivating call forwarding for a lineTaking calls for colleagues in a team Picking up a specific team callTelephone in the idle state Course of a callTaking a call in a hunt group Having the number of the called station displayedAutomatic parking and resumption of a call CallManual parking and resumption of a Parking the callLamp statuses of direct station selection DSS keys Calling a team member directlyPicking up a call on hold Calling a direct station selection DSS user Taking a call for a direct station selection DSS userLamp is not lit the user is not making a call Lamp is lit the user is making a callLamp is not lit the secretary is not making a call Calling executive or secretary’s officeMaking a call to the executive/secretary Taking a call for the executive in the secretary’s office Extending a call to the executiveTaking a call for the executive during a call in progress Lamp is lit the secretary is making a callSwitching calls directly to the executive Taking a call on the executive’s telephoneExecutive Taking calls for other executive/ secretary teamsParking a call at the first telephone Resuming a call at the second telephoneUsing the call signal function Calling a messengerDesignating a deputy for the secretary To activate deputyLabelling, documentation and accessories Using the key labelling programmeKey labels Attaching the telephone number labelIndividual operating instructions Ordering accessoriesRe-ordering the Operating Instructions Optiset E control adapter Care of the telephone Advice for usersHow to deal with malfunctions Possible response Dealing with error messages on the displayPossible cause Who to contact if a problem occurs Index Individual speed dialling numbersSecond telephone executive 43$643360+7330&43704094 HiPath Hicom 300 E/300 H Page Important functions at a glance Making a callSetting up a conference call Maximum Service Menu functions available