Siemens 300 H operating instructions Making calls in an executive/secretary team

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Contents

Calling a direct station selection (DSS) user . . . . . . . . . . . . . . . . . . 82 Taking a call for a direct station selection (DSS) user . . . . . . . . . . . 82

ØExecutive/secretary functions

Making calls in an "executive/secretary" team . 83

Calling executive or secretary’s office . . . . . . . . . . . . . . . . . . . . . . . . . . 83 The lamp statuses of direct station selection (DSS) keys . . . . . . . . 83 Making a call to the executive/secretary . . . . . . . . . . . . . . . . . . . . . 83 Taking a call for the executive in the secretary’s office. . . . . . . . . . . . . 84 Taking a call for the executive during a call in progress . . . . . . . . . . 84 Extending a call to the executive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Switching calls directly to the executive . . . . . . . . . . . . . . . . . . . . . . . . 85 Taking a call on the executive’s telephone . . . . . . . . . . . . . . . . . . . . . . 85 Taking calls for other "executive/secretary" teams . . . . . . . . . . . . . . . . 86 Using second telephone for executive . . . . . . . . . . . . . . . . . . . . . . . . . 86 Activating/deactivating second call for executive . . . . . . . . . . . . . . . . . 86 Using the call signal function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Calling a messenger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Designating a deputy for the secretary . . . . . . . . . . . . . . . . . . . . . . . . . 87

Øle telephone

Labelling, documentation and accessories . . . . . 88

Key labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Attaching the telephone number label . . . . . . . . . . . . . . . . . . . . . . . . . 88 Using the key labelling programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Re-ordering the Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 89 Downloading the Operating Instructions

from the Internet in PDF format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Individual operating instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Ordering accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

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Contents HiPath 4000 Hicom 300 E/300 H Displays How to use these Operating InstructionsAbout these Operating Instructions Permanently assigned function keys Environmental label Important NotesCE label Directly How to activate functionsVia the Service Menu Using a function keyAdditional multi-line and team functions How to make best use of your telephoneWhich functions can be used? Basic and enhanced-convenience functionsSetting up calls Taking calls and setting up callsHow to activate functions Making project calls Using stored numbers to make callsTelephone settings Calling several persons simultaneouslyStoring numbers, system functions Using a different telephoneMulti-line and team functions Making calls in an executive/secretary team Labelling, documentation and accessoriesIndex Advice for usersTerminating a call Taking a call with the handsetSpeakerphone Answering a call via the speaker keyTo activate Switching to speakerphoneSwitching to the handset Open listening within the room during a callTerminating the second call, resuming the first call Using the second call facilityActivating/deactivating second call Taking the second callMeaning of the display Using the mailboxRetrieval from mailbox Answering a callback requestTerminating mailbox retrieval Timed remindersIncoming call on loudspeaker voice calling Deleting mailbox entriesStep by Step Activating/deactivating do not disturb CallingTaking a call on the headset Activating/deactivating stop voiceMalicious call holding II Enter the service code Select and confirmCalled party is busy or does not answer Setting up callsDialling with the handset off-hook Dialling with the handset on-hookDirect call to a colleague via loudspeaker voice calling Called partyEntering commands with tone dialling Dtmf suffix dialling Release the second call return to the first call To switch to the waiting partyMaking a second call consultation Alternating between two calls togglingSystem-supported conference Setting up an add-on conferenceStarting a conference from a single call Setting up a conferenceSetting up a conference from a consultation call Setting up a conference from a waiting callExpanding the conference from a consultation call Expanding the conferenceCalling and adding another user If the new user does not answerAccepting a waiting call and adding it to the confer- ence Transferring the conferencePutting the conference on hold Disconnecting the last member addedDuring the conference Viewing member informationExtending a call Using the switchover buttonGroup call ConsultationInterrogating the call list call log Using a call list missed callsCalls Deleting an entry from the call list Saved number redialDialling a number in the call list Dialling with repertory keys Last number redialDialling with system speed dialling numbers Dialling with individual speed dialling numbersMaking project calls Setting up a project callCall duration display Rejecting a callback request Using the callback facilityIf you don’t get through Storing a callback requestCamping on a colleague’s call Cancelling an entry which is displayedOverriding a colleague’s call intrude Adjusting the ringing tone pitch Telephone settingsAdjusting the ringing tone volume Setting the volume of the alerting tone Preventing unauthorised dialling Preventing misuse of the telephoneSelecting a language Selecting the language for the user prompts displaysEnabling the telephone again If you made a mistake during input Storing a repertory dialling number on a keyStoring numbers, system func- tions and timed reminders Storing any number Storing a number for rediallingStoring individual speed dialling numbers Which has been dialledSaving a function on a key Storing timed reminders Cancelling a stored reminderChecking its functionality Checking the telephoneChecking the assignment of functions to keys Fixed forwarding Using call forwardingForwarding calls Activating/deactivating fixed forwarding Programming/changing a forwarding destinationDeleting the destination for fixed forwarding Deactivating fixed forwarding in the idle menuActivating and deactivating with call forwarding key Selection of a variable forwarding type Variable forwardingActivating variable forwarding Programming/changing the forwarding destinationDeleting a forwarding destination Checking forwarding Deactivating variable forwardingDeactivating variable forwarding in the idle menu Activating and deactivating forwarding using switchAutomatic call forwarding Forwarding calls for a different terminal pull divert Press the key. The lamp lights up Confirm Select and confirm Press the key. The lamp lights up Select and confirm Or To interrogateOr To check Changing call forwarding for another terminalLogging on to a different telephone Using a different telephone in the same way as your own300 E/H system area within the integrated network Entering the PIN for your own HiPath 4000 or Hicom300 E/H system area Entering the PIN for another HiPath 4000 or HicomIf you logged on with a chip card TelephoneDeactivating identification at the other If you logged on with a PINPresent station line Reconnecting the telephone atDisconnecting the telephone from its Relocating with the telephonePrimary line Using line keysMaking multi-line and team calls Activating the preview function PreviewTaking calls on line keys Different states of line key lampsTaking calls with priority Taking calls in the order offeredActivating/deactivating ringer With the ringer key configuredVia the Service Menu Dialling with selectable line seizure Dialling with line keysDialling with automatic line seizure Alternating between different lines With the display line key configuredIdentifying the line used Entering a call on a line add-on conference With the privacy key configuredStation override security Terminating a connection on a line keyPreventing override Resuming the call Holding a call on a line key and picking it up againPlacing on hold Or Via the menu Picking up a held callForwarding calls for lines With the call forwarding keyActivating fixed call forwarding for a line without storing Deactivating call forwarding for a line Cancelling the fixed call forwarding destinationCourse of a call Taking calls for colleagues in a teamPicking up a specific team call Telephone in the idle stateHaving the number of the called station displayed Taking a call in a hunt groupParking the call Automatic parking and resumption of a callCall Manual parking and resumption of aLamp statuses of direct station selection DSS keys Calling a team member directlyPicking up a call on hold Lamp is lit the user is making a call Calling a direct station selection DSS userTaking a call for a direct station selection DSS user Lamp is not lit the user is not making a callLamp is not lit the secretary is not making a call Calling executive or secretary’s officeMaking a call to the executive/secretary Lamp is lit the secretary is making a call Taking a call for the executive in the secretary’s officeExtending a call to the executive Taking a call for the executive during a call in progressTaking a call on the executive’s telephone Switching calls directly to the executiveResuming a call at the second telephone ExecutiveTaking calls for other executive/ secretary teams Parking a call at the first telephoneTo activate deputy Using the call signal functionCalling a messenger Designating a deputy for the secretaryAttaching the telephone number label Labelling, documentation and accessoriesUsing the key labelling programme Key labelsIndividual operating instructions Ordering accessoriesRe-ordering the Operating Instructions Optiset E control adapter Care of the telephone Advice for usersHow to deal with malfunctions Possible response Dealing with error messages on the displayPossible cause Who to contact if a problem occurs Individual speed dialling numbers IndexSecond telephone executive 43$643360+7330&43704094 HiPath Hicom 300 E/300 H Page Making a call Important functions at a glanceSetting up a conference call Maximum Service Menu functions available