Siemens 300 H Preview, Taking calls on line keys, Different states of line key lamps

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Making multi-line and team calls

Step by Step

Line

or Line or Line

or Line

Service Menu

Line

Line

The different states of line key lamps

The lamp is not lit – the line is free and can be used.

The lamp is lit – the line is in use.

The lamp is flashing rapidly – a call is on the line: an- swer the call.

The lamp is flashing slowly – the call has been placed on hold.

Preview

You are speaking on one line. The lamp on another line key starts flashing fast. You can use the call preview function to find out who is calling on this line. The infor- mation is shown in the display. You can also find out which caller is waiting on a line key that you have previ- ously put on hold or exclusive hold. In addition, you can see information about the caller on the active line.

The preview key must be configured by System Sup- port.

Precondition: You have accepted a call on a line key. The lamp on another line key is flashing fast.

Activating the preview function

Press the key. The lamp lights up.

Press the desired line key.

Information is displayed about the caller or the waiting or parked user.

Deactivating the preview function

Press the key. The lamp goes out.

The menu line and call duration display appear again.

Taking calls on line keys

If several calls are received at the same time, you can take the calls in the order in which they are offered to you - or you can give priority to certain calls.

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Contents HiPath 4000 Hicom 300 E/300 H About these Operating Instructions How to use these Operating InstructionsDisplays Permanently assigned function keys CE label Important NotesEnvironmental label Directly How to activate functionsVia the Service Menu Using a function keyAdditional multi-line and team functions How to make best use of your telephoneWhich functions can be used? Basic and enhanced-convenience functionsHow to activate functions Taking calls and setting up callsSetting up calls Making project calls Using stored numbers to make callsTelephone settings Calling several persons simultaneouslyStoring numbers, system functions Using a different telephoneMulti-line and team functions Making calls in an executive/secretary team Labelling, documentation and accessoriesIndex Advice for usersTerminating a call Taking a call with the handsetSpeakerphone Answering a call via the speaker keyTo activate Switching to speakerphoneSwitching to the handset Open listening within the room during a callTerminating the second call, resuming the first call Using the second call facilityActivating/deactivating second call Taking the second callMeaning of the display Using the mailboxRetrieval from mailbox Answering a callback requestTerminating mailbox retrieval Timed remindersIncoming call on loudspeaker voice calling Deleting mailbox entriesStep by Step Activating/deactivating do not disturb CallingTaking a call on the headset Activating/deactivating stop voiceMalicious call holding II Enter the service code Select and confirmCalled party is busy or does not answer Setting up callsDialling with the handset off-hook Dialling with the handset on-hookDirect call to a colleague via loudspeaker voice calling Called partyEntering commands with tone dialling Dtmf suffix dialling Release the second call return to the first call To switch to the waiting partyMaking a second call consultation Alternating between two calls togglingSystem-supported conference Setting up an add-on conferenceStarting a conference from a single call Setting up a conferenceSetting up a conference from a consultation call Setting up a conference from a waiting callExpanding the conference from a consultation call Expanding the conferenceCalling and adding another user If the new user does not answerAccepting a waiting call and adding it to the confer- ence Transferring the conferencePutting the conference on hold Disconnecting the last member addedDuring the conference Viewing member informationExtending a call Using the switchover buttonGroup call ConsultationCalls Using a call list missed callsInterrogating the call list call log Dialling a number in the call list Saved number redialDeleting an entry from the call list Dialling with repertory keys Last number redialDialling with system speed dialling numbers Dialling with individual speed dialling numbersMaking project calls Setting up a project callCall duration display Rejecting a callback request Using the callback facilityIf you don’t get through Storing a callback requestCamping on a colleague’s call Cancelling an entry which is displayedOverriding a colleague’s call intrude Adjusting the ringing tone volume Telephone settingsAdjusting the ringing tone pitch Setting the volume of the alerting tone Preventing unauthorised dialling Preventing misuse of the telephoneEnabling the telephone again Selecting the language for the user prompts displaysSelecting a language Storing numbers, system func- tions and timed reminders Storing a repertory dialling number on a keyIf you made a mistake during input Storing any number Storing a number for rediallingStoring individual speed dialling numbers Which has been dialledSaving a function on a key Storing timed reminders Cancelling a stored reminderChecking its functionality Checking the telephoneChecking the assignment of functions to keys Forwarding calls Using call forwardingFixed forwarding Activating/deactivating fixed forwarding Programming/changing a forwarding destinationActivating and deactivating with call forwarding key Deactivating fixed forwarding in the idle menuDeleting the destination for fixed forwarding Selection of a variable forwarding type Variable forwardingDeleting a forwarding destination Programming/changing the forwarding destinationActivating variable forwarding Checking forwarding Deactivating variable forwardingAutomatic call forwarding Activating and deactivating forwarding using switchDeactivating variable forwarding in the idle menu Forwarding calls for a different terminal pull divert Press the key. The lamp lights up Confirm Select and confirm Press the key. The lamp lights up Select and confirm Or To interrogateOr To check Changing call forwarding for another terminalLogging on to a different telephone Using a different telephone in the same way as your own300 E/H system area within the integrated network Entering the PIN for your own HiPath 4000 or Hicom300 E/H system area Entering the PIN for another HiPath 4000 or HicomIf you logged on with a chip card TelephoneDeactivating identification at the other If you logged on with a PINPresent station line Reconnecting the telephone atDisconnecting the telephone from its Relocating with the telephoneMaking multi-line and team calls Using line keysPrimary line Activating the preview function PreviewTaking calls on line keys Different states of line key lampsTaking calls with priority Taking calls in the order offeredVia the Service Menu With the ringer key configuredActivating/deactivating ringer Dialling with automatic line seizure Dialling with line keysDialling with selectable line seizure Identifying the line used With the display line key configuredAlternating between different lines Entering a call on a line add-on conference With the privacy key configuredStation override security Terminating a connection on a line keyPreventing override Placing on hold Holding a call on a line key and picking it up againResuming the call Or Via the menu Picking up a held callForwarding calls for lines With the call forwarding keyActivating fixed call forwarding for a line without storing Deactivating call forwarding for a line Cancelling the fixed call forwarding destinationCourse of a call Taking calls for colleagues in a teamPicking up a specific team call Telephone in the idle stateHaving the number of the called station displayed Taking a call in a hunt groupParking the call Automatic parking and resumption of a callCall Manual parking and resumption of aPicking up a call on hold Calling a team member directlyLamp statuses of direct station selection DSS keys Lamp is lit the user is making a call Calling a direct station selection DSS userTaking a call for a direct station selection DSS user Lamp is not lit the user is not making a callMaking a call to the executive/secretary Calling executive or secretary’s officeLamp is not lit the secretary is not making a call Lamp is lit the secretary is making a call Taking a call for the executive in the secretary’s officeExtending a call to the executive Taking a call for the executive during a call in progressTaking a call on the executive’s telephone Switching calls directly to the executiveResuming a call at the second telephone ExecutiveTaking calls for other executive/ secretary teams Parking a call at the first telephoneTo activate deputy Using the call signal functionCalling a messenger Designating a deputy for the secretaryAttaching the telephone number label Labelling, documentation and accessoriesUsing the key labelling programme Key labelsRe-ordering the Operating Instructions Ordering accessoriesIndividual operating instructions Optiset E control adapter How to deal with malfunctions Advice for usersCare of the telephone Possible cause Dealing with error messages on the displayPossible response Who to contact if a problem occurs Individual speed dialling numbers IndexSecond telephone executive 43$643360+7330&43704094 HiPath Hicom 300 E/300 H Page Making a call Important functions at a glanceSetting up a conference call Maximum Service Menu functions available