BT 350 manual No display, Icon flashes, Icon not scrolling, You hear the busy tone when you press

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BT Freestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971

66 Help

No display

•The batteries may be flat, dead or incorrectly inserted.

•Recharge or replace the batteries.

icon flashes

•Is the handset registered correctly to the base, see page 61.

•Check that the mains power is correctly connected.

•Check that the handset is within range of the base.

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•The batteries are low, place the handset on the base/charger to recharge.

icon not scrolling

•Try cleaning the charging contacts.

•Check that the mains power is correctly connected.

You hear the busy tone when you press

•Make sure the handset is in range of the base.

•Another handset registered to your BT Freestyle 350 base may be on the line.

No Caller Display number/name displayed

•Have you subscribed to a Caller Display service from your network provider?

•The caller may have withheld their number.

•An exact name/number match was not found in your phonebook. Check that you have stored the full STD dialling code.

Cannot register a handset to a base

•You can register a total of 5 handsets to your BT Freestyle 350 base and you can register your BT Freestyle 350 handset to up to 4 bases. Check that you have not exceeded the limits.

•Check that you have entered the correct PIN number (default PIN 0000).

•Check that you are at least one metre away from other electrical equipment to avoid interference when registering.

Buzzing noise on my phone or on other electrical equipment nearby

•Sometimes your BT Freestyle 350 can interfere with other electrical equipment if it is placed too close. It is recommended that you place your BT Freestyle 350 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

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Contents BT Freestyle To your BT Freestyle 350 Digital Cordless Telephone Need help? This guide Calls list Using the phoneInfo services Getting startedBase settings Answering machine Handset settingsSMS text messages General information Additional handset and basesHelp Getting started Setting upSignal strength LocationBattery low warning Battery performanceTalk/Standby time Setting up for multiple packs Further helpGetting to know your phone Handset buttonsBase Handset display icons Navigating the menus Handset menus Using the phone Secrecy Earpiece volumeHandsfree Make a call handsfreeAnswer a call handsfree Switch to handsfree during a callRedial Redial a number from the redial listCopy a number from the redial list to the directory Delete a redial numberDelete all redial numbers Ringer on/off Keypad lockFind handset To unlock the keypadUsing the directory Store an entryDial an entry Edit an entry Delete an entryDelete all entries Calls list View new calls list entriesDial from the calls list View further call details Save entry to the directoryDelete a calls list entry Delete entire calls list Open SMS menu Info servicesBT Services Open calls list menuReplace pre-stored numbers in the BT Services menu Add additional entriesBT 118 500 Directory Enquiries/Helpdesk Call DivertCall Divert on/off/check status Call Waiting Call Waiting on/off/check statusAnswer a call waiting call Subscribe to the SMS service Cost of the fixed line serviceSMS text messages Send/save text messages Receiving and reading text messagesEntering text Reply to a text message Delete a text messageCall the sender’s phone number Save the sender’s number in the directorySend/edit/delete text messages in the outbox Delete message Message alert beep on/offSMS Service Centre numbers Adding or changing SMS Service Centre numbersSelect a Send Service Centre number Set wallpaper Handset settingsHandset display Handset nameDisplay contrast Menu colourBacklight Ringer volume Handset tonesRinger melody Battery low Key beepsCallMe Out of range warningSet CallMe Switch CallMe off Auto answerReset settings Base settings Dial mode Recall modePBX access Change PINReset settings Set the date and time Answering machine Date and timeOperating the answering machine from the base Switch on/offAdjust volume Playing messagesOperating the answering machine from the handset Outgoing messagesAnswer & Record Answer OnlyRecord your own outgoing message Play outgoing message Reinstate pre-recorded outgoing messageSet answer mode Set answer delay Set and check answer delayPlaying messages Recording timeDuring playback Delete all old messagesRecord a memo Call screeningMemory full Remote accessSet/change remote access security PIN Security PINOperating your answering machine from another phone Switch answering machine on remotely Additional handset and bases Registering additional handsetSelect a base Deregister handsetTransfer a call to another handset Internal callsCall another handset Conference callAdditional handsets and bases Help Icon flashes You hear the busy tone when you pressNo display Icon not scrollingCannot receive text Possible problems with textMessaging Text messages cannot be sent and screenOther functions available from the text messaging service Further help for text queries on BT linesYou keep hearing an error beep General information Replacing the handset batteriesProduct disposal instructions Technical information Outside of the 12 month guarantee period Ofﬁces worldwide