BT Freestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971
72 General information
For more information please contact your local authority or the retailer where the product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal.
Technical information
How many telephones can I have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line.
Your BT Freestyle 350 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.
Any additional handsets and chargers that you register have a REN of 0.
R&TTE Directive
This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC.
The Declaration of Conformance for the BT Freestyle 350 is available from the Helpdesk on 0870 240 3962 or bt.helpdesk@vtecheurope.com
Guarantee
Your BT Freestyle 350 is guaranteed for a period of 12 months from the date of purchase.
Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Freestyle 350, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship of materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.
The conditions of this guarantee are:
•The guarantee shall only apply to defects that occur within the 12 month guarantee period.
•Proof of purchase is required.
•The equipment is returned to BT or its agent as instructed.
•This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.
•This guarantee does not affect your statutory rights.
Within the 12 month guarantee period:
Prior to returning your product, please read the Help section beginning on page 65 or contact the Helpdesk on 0870 240 3962 or email bt.helpdesk@vtecheurope.com for assistance. In the unlikely event of a defect occurring, please follow the Helpdesk’s instructions for replacement or repair.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com