Cisco Systems 7971G-GE manual Model Information Screen, Status Menu

Page 1

C H A P T E R 7

Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

This chapter describes how to use the following menus and screens on the Cisco Unified IP Phone 7970 Series to view model information, status messages, network statistics, and firmware information for the phone:

•Model Information screen—Displays hardware and software information about the phone. For more information, see the “Model Information Screen” section on page 7-2.

•Status menu—Provides access to screens that display the status messages, network statistics, and firmware versions. For more information, see the “Status Menu” section on page 7-3.

You can use the information on these screens to monitor the operation of a phone and to assist with troubleshooting.

You can also obtain much of this information, and obtain other related information, remotely through the phone’s web page. For more information, see Chapter 8, “Monitoring the Cisco Unified IP Phone Remotely.”

For more information about troubleshooting the Cisco Unified IP Phone 7970 Series, see Chapter 9, “Troubleshooting and Maintenance.”

This chapter includes these topics:

•Model Information Screen, page 7-2

•Status Menu, page 7-3

 

Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0

OL-12232-01

7-1

Page 1 Page 2
Image 1
Page 1 Page 2
Contents Model Information Screen, Status Menu, Model Information Installed in the phone. If no CTL file isCTL MICLSC See the Using Cisco Unified IPCall Control Indicates whether the phone is running Protocol Under Sccp or SIPStatus Messages Screen Press the Settings buttonSelect Status Messages Configuration Menu section on Manager Administration sectionAdding Phones with Cisco Unified CommunicationsMenu section on page 4-7for Network ConfigurationDetails on assigning a static IP AddressConfiguration Using the Settings SecurityAuthentication option on the phone Authentication and Status section onIf you are using DHCP, check See the Network ConfigurationDhcp server configuration Menu section on page 4-7 section4-7section for details Phone. See the Firmware Versions Phone settingScreen section on page 7-16 to verify Menu section on page 4-7section Device PhoneServer. Check the Dhcp server Server has not provided a DNSMessage Description Possible Explanation and Action Select Network Statistics Network Statistics ScreenDhcp Bound Select Firmware Versions Firmware Versions ScreenTo exit the Firmware Version screen, press the Exit softkey Select Expansion Modules Expansion Modules Screen Sccp Phones OnlyCall Statistics Screen Select Call Statistics Press the Settings button Select StatusCall Statistics screen displays these items RxType RxSize RxCnt TxType TxSizeMOS LQK Voice Quality MetricsVoice Quality of Calls section on Status Menu OL-12232-01
Related manuals
Manual 219 pages 44.9 Kb

7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.
Top Page Image Contents