Cisco Systems 7971G-GE Status Messages Screen, Press the Settings button, Select Status Messages

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Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

Status Messages Screen

The Status Messages screen displays up to the 10 most recent status messages that the phone has generated. You can access this screen at any time, even if the phone has not finished starting up. Table 7-2describes the status messages that might appear. This table also includes actions you can take to address errors that are indicated.

To display the Status Messages screen, follow these steps:

Procedure

Step 1 Press the Settings button.

Step 2 Select Status.

Step 3 Select Status Messages.

To remove current status messages, press the Clear softkey.

To exit the Status Messages screen, press the Exit softkey.

	Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0
7-4	OL-12232-01

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Contents Model Information Screen, Status Menu, Installed in the phone. If no CTL file is Model InformationCTL MICSee the Using Cisco Unified IP LSCCall Control Indicates whether the phone is running Protocol Under Sccp or SIPStatus Messages Screen Press the Settings buttonSelect Status Messages Manager Administration section Configuration Menu section onAdding Phones with Cisco Unified CommunicationsNetwork Configuration Menu section on page 4-7forDetails on assigning a static IP AddressUsing the Settings Security ConfigurationAuthentication option on the phone Authentication and Status section onSee the Network Configuration If you are using DHCP, checkDhcp server configuration Menu section on page 4-7 section4-7section for details Phone. See the Firmware Versions Phone settingScreen section on page 7-16 to verify Device Phone Menu section on page 4-7sectionServer has not provided a DNS Server. Check the Dhcp serverMessage Description Possible Explanation and Action Network Statistics Screen Select Network StatisticsDhcp Bound Select Firmware Versions Firmware Versions ScreenTo exit the Firmware Version screen, press the Exit softkey Expansion Modules Screen Sccp Phones Only Select Expansion ModulesCall Statistics Screen Press the Settings button Select Status Select Call StatisticsCall Statistics screen displays these items RxType RxSize RxCnt TxType TxSizeMOS LQK Voice Quality MetricsVoice Quality of Calls section on Status Menu OL-12232-01

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