Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
Table | Status Messages on the Cisco Unified IP Phone 7970 Series | ||||||
|
|
|
|
|
| ||
| Message |
|
| Description | Possible Explanation and Action | ||
|
|
|
|
| |||
| BootP server used |
| The phone obtained its IP address from | None. This message is informational | |||
|
|
|
| a BootP server rather than a DHCP | only. | ||
|
|
|
| server. |
|
|
|
|
|
|
|
| |||
| CFG file not found |
| The | The configuration file for a phone is | |||
|
|
|
| configuration file was not found on the | created when the phone is added to the | ||
|
|
|
| TFTP Server. | Cisco Unified Communications | ||
|
|
|
|
| Manager database. If the phone has not | ||
|
|
|
|
| been added to the | ||
|
|
|
|
| Cisco Unified Communications | ||
|
|
|
|
| Manager database, the TFTP server | ||
|
|
|
|
| generates a CFG File Not Found | ||
|
|
|
|
| response. | ||
|
|
|
|
| • Phone is not registered with | ||
|
|
|
|
| Cisco Unified Communications | ||
|
|
|
|
| Manager. | ||
|
|
|
|
| You must manually add the phone | ||
|
|
|
|
| to Cisco Unified Communications | ||
|
|
|
|
| Manager if you are not allowing | ||
|
|
|
|
| phones to | ||
|
|
|
|
| “Adding Phones with Cisco | ||
|
|
|
|
| Unified Communications | ||
|
|
|
|
| Manager Administration” section | ||
|
|
|
|
| on page | ||
|
|
|
|
| • If you are using DHCP, verify that | ||
|
|
|
|
| the DHCP server is pointing to the | ||
|
|
|
|
| correct TFTP server. | ||
|
|
|
|
| • If you are using static IP | ||
|
|
|
|
| addresses, check configuration of | ||
|
|
|
|
| the TFTP server. See the “Network | ||
|
|
|
|
| Configuration Menu” section on | ||
|
|
|
|
| page | ||
|
|
|
|
| TFTP server. | ||
|
|
|
|
|
| ||
| CFG TFTP Size |
|
| The configuration file is too large for | Power cycle the phone. | ||
| Error |
|
| file system on the phone. |
|
|
|
|
|
|
|
|
|
|
|
|
|
| Cisco Unified IP Phone |
|
| ||
|
|
|
| ||||
|
|
|
|
|
| ||
|
|
|
|
|
|