Cisco Systems 7971G-GE Adding Phones with Cisco, Unified Communications, On page 2-16for details

Page 5

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

Table 7-2

Status Messages on the Cisco Unified IP Phone 7970 Series

 

 

 

 

 

 

 

Message

 

 

Description

Possible Explanation and Action

 

 

 

 

 

 

BootP server used

 

The phone obtained its IP address from

None. This message is informational

 

 

 

 

a BootP server rather than a DHCP

only.

 

 

 

 

server.

 

 

 

 

 

 

 

 

 

CFG file not found

 

The name-based and default

The configuration file for a phone is

 

 

 

 

configuration file was not found on the

created when the phone is added to the

 

 

 

 

TFTP Server.

Cisco Unified Communications

 

 

 

 

 

Manager database. If the phone has not

 

 

 

 

 

been added to the

 

 

 

 

 

Cisco Unified Communications

 

 

 

 

 

Manager database, the TFTP server

 

 

 

 

 

generates a CFG File Not Found

 

 

 

 

 

response.

 

 

 

 

 

Phone is not registered with

 

 

 

 

 

Cisco Unified Communications

 

 

 

 

 

Manager.

 

 

 

 

 

You must manually add the phone

 

 

 

 

 

to Cisco Unified Communications

 

 

 

 

 

Manager if you are not allowing

 

 

 

 

 

phones to auto-register. See the

 

 

 

 

 

“Adding Phones with Cisco

 

 

 

 

 

Unified Communications

 

 

 

 

 

Manager Administration” section

 

 

 

 

 

on page 2-16for details.

 

 

 

 

 

If you are using DHCP, verify that

 

 

 

 

 

the DHCP server is pointing to the

 

 

 

 

 

correct TFTP server.

 

 

 

 

 

If you are using static IP

 

 

 

 

 

addresses, check configuration of

 

 

 

 

 

the TFTP server. See the “Network

 

 

 

 

 

Configuration Menu” section on

 

 

 

 

 

page 4-7for details on assigning a

 

 

 

 

 

TFTP server.

 

 

 

 

 

 

 

CFG TFTP Size

 

 

The configuration file is too large for

Power cycle the phone.

 

Error

 

 

file system on the phone.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0

 

 

 

 

 

 

 

OL-12232-01

 

 

 

 

 

7-5

 

 

 

 

 

 

Image 5
Contents Model Information Screen, Status Menu, Model Information Installed in the phone. If no CTL file is CTL MICLSC See the Using Cisco Unified IPCall Control Indicates whether the phone is running Protocol Under Sccp or SIPSelect Status Messages Press the Settings buttonStatus Messages Screen Configuration Menu section on Manager Administration sectionAdding Phones with Cisco Unified CommunicationsMenu section on page 4-7for Network ConfigurationDetails on assigning a static IP AddressConfiguration Using the Settings SecurityAuthentication option on the phone Authentication and Status section onIf you are using DHCP, check See the Network ConfigurationDhcp server configuration Menu section on page 4-7 section4-7section for details Screen section on page 7-16 to verify Phone settingPhone. See the Firmware Versions Menu section on page 4-7section Device PhoneServer. Check the Dhcp server Server has not provided a DNSMessage Description Possible Explanation and Action Select Network Statistics Network Statistics ScreenDhcp Bound To exit the Firmware Version screen, press the Exit softkey Firmware Versions ScreenSelect Firmware Versions Select Expansion Modules Expansion Modules Screen Sccp Phones OnlyCall Statistics Screen Select Call Statistics Press the Settings button Select StatusCall Statistics screen displays these items RxType RxSize RxCnt TxType TxSizeVoice Quality of Calls section on Voice Quality MetricsMOS LQK Status Menu OL-12232-01
Related manuals
Manual 219 pages 44.9 Kb