Cisco Systems 7971G-GE Using the Settings Security, Configuration, For more information, see

Page 7

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

 

 

 

Status Menu

 

Table 7-2

Status Messages on the Cisco Unified IP Phone 7970 Series (continued)

 

 

 

 

Message

 

Description

Possible Explanation and Action

 

 

 

 

Dialplan Parsing

 

The phone could not parse the dialplan

Problem with the TFTP downloaded

Error

 

XML file properly.

dialplan XML file.

(SIP phones only)

 

For more information refer to the

 

 

 

Cisco Unified Communications

 

 

 

Manager Administration Guide.

 

 

 

 

Disabled

 

802.1X Authentication is disabled on

You can enable 802.1X authentication

 

 

the phone.

using the Settings > Security

 

 

 

Configuration > 802.1X

 

 

 

Authentication option on the phone.

 

 

 

For more information, see the “802.1X

 

 

 

Authentication and Status” section on

 

 

 

page 4-51.

 

 

 

 

DNS timeout

 

DNS server did not respond.

Network is busy—The errors

 

 

 

should resolve themselves when

 

 

 

the network load reduces.

 

 

 

No network connectivity between

 

 

 

the DNS server and the

 

 

 

phone—Verify the network

 

 

 

connections.

 

 

 

DNS server is down—Check

 

 

 

configuration of DNS server.

 

 

 

DNS unknown host

DNS could not resolve the name of the

Verify that the host names of the

 

 

TFTP server or

TFTP server or

 

 

Cisco Unified Communications

Cisco Unified Communications

 

 

Manager.

Manager are configured properly

 

 

 

in DNS.

 

 

 

Consider using IP addresses rather

 

 

 

than host names.

 

 

 

 

 

 

 

Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0

 

 

 

 

 

 

OL-12232-01

 

 

7-7

 

 

 

Image 7
Contents Model Information Screen, Status Menu, MIC Installed in the phone. If no CTL file isModel Information CTLProtocol Under Sccp or SIP See the Using Cisco Unified IPLSC Call Control Indicates whether the phone is runningStatus Messages Screen Press the Settings buttonSelect Status Messages Unified Communications Manager Administration sectionConfiguration Menu section on Adding Phones with CiscoAddress Network ConfigurationMenu section on page 4-7for Details on assigning a static IPAuthentication and Status section on Using the Settings SecurityConfiguration Authentication option on the phoneMenu section on page 4-7 section See the Network ConfigurationIf you are using DHCP, check Dhcp server configuration4-7section for details Phone. See the Firmware Versions Phone settingScreen section on page 7-16 to verify Menu section on page 4-7section Device PhoneServer. Check the Dhcp server Server has not provided a DNSMessage Description Possible Explanation and Action Select Network Statistics Network Statistics ScreenDhcp Bound Select Firmware Versions Firmware Versions ScreenTo exit the Firmware Version screen, press the Exit softkey Select Expansion Modules Expansion Modules Screen Sccp Phones OnlyCall Statistics Screen RxType RxSize RxCnt TxType TxSize Press the Settings button Select StatusSelect Call Statistics Call Statistics screen displays these itemsMOS LQK Voice Quality MetricsVoice Quality of Calls section on Status Menu OL-12232-01
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7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.