Cisco Systems 7971G-GE manual Call Statistics Screen

Page 18

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

Table 7-5

Expansion Module Statistics (continued)

 

 

 

Item

 

Description

 

 

 

TX Retransmit

 

Number of packets that have been retransmitted to

 

 

the expansion module

 

 

 

TX Buffer Full

 

Number of packets discarded because the expansion

 

 

module was not able to accept new messages

 

 

 

Call Statistics Screen

The Call Statistics screen displays counters statistics and voice quality metrics in these ways:

•During call—You can view the call information by pressing the ? button twice rapidly.

•After the call—You can view the call information captured during the last call by displaying the Call Statistics screen.

Note You can also remotely view the call statistics information by using a web browser to access the Streaming Statistics web page. This web page contains additional RTCP statistics not available on the phone. For more information about remote monitoring, see Chapter 8, “Monitoring the Cisco Unified IP Phone Remotely.”

A single call can have multiple voice streams, but data is captured for only the last voice stream. A voice stream is a packet stream between two endpoints. If one endpoint is put on hold, the voice stream stops even though the call is still connected. When the call resumes, a new voice packet stream begins, and the new call data overwrites the former call data.

 

Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0

7-18

OL-12232-01

Page 17 Page 19
Image 18
Page 17 Page 19
Contents Model Information Screen, Status Menu, CTL Installed in the phone. If no CTL file isModel Information MICCall Control Indicates whether the phone is running See the Using Cisco Unified IPLSC Protocol Under Sccp or SIPPress the Settings button Status Messages ScreenSelect Status Messages Adding Phones with Cisco Manager Administration sectionConfiguration Menu section on Unified CommunicationsDetails on assigning a static IP Network ConfigurationMenu section on page 4-7for AddressAuthentication option on the phone Using the Settings SecurityConfiguration Authentication and Status section onDhcp server configuration See the Network ConfigurationIf you are using DHCP, check Menu section on page 4-7 section4-7section for details Phone setting Phone. See the Firmware VersionsScreen section on page 7-16 to verify Device Phone Menu section on page 4-7sectionServer has not provided a DNS Server. Check the Dhcp serverMessage Description Possible Explanation and Action Network Statistics Screen Select Network StatisticsDhcp Bound Firmware Versions Screen Select Firmware VersionsTo exit the Firmware Version screen, press the Exit softkey Expansion Modules Screen Sccp Phones Only Select Expansion ModulesCall Statistics Screen Call Statistics screen displays these items Press the Settings button Select StatusSelect Call Statistics RxType RxSize RxCnt TxType TxSizeVoice Quality Metrics MOS LQKVoice Quality of Calls section on Status Menu OL-12232-01
Related manuals
Manual 219 pages 44.9 Kb

7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.
Top Page Image Contents