Cisco Systems 7971G-GE Phone. See the Firmware Versions, Screen section on page 7-16 to verify

Page 10

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

Table 7-2

Status Messages on the Cisco Unified IP Phone 7970 Series (continued)

 

 

 

 

Message

 

Description

Possible Explanation and Action

 

 

 

Load Auth Failed

The phone could not load a

Check that:

 

 

configuration file.

• A good version of the

 

 

 

 

 

 

configuration file exists on the

 

 

 

applicable server.

 

 

 

• The phone load being downloaded

 

 

 

has not been altered or renamed.

 

 

 

• Phone load type is compatible; for

 

 

 

example, you cannot place a DEV

 

 

 

load configuration file on a

 

 

 

REL-signed phone.

 

 

 

Load ID incorrect

Load ID of the software file is of the

Check the load ID assigned to the

 

 

wrong type.

phone (from

 

 

 

Cisco Unified Communications

 

 

 

Manager, choose Device > Phone).

 

 

 

Verify that the load ID is entered

 

 

 

correctly.

 

 

 

Load rejected HC

The application that was downloaded is

Occurs if you were attempting to

 

 

not compatible with the phone’s

install a version of software on this

 

 

hardware.

phone that did not support hardware

 

 

 

changes on this newer phone.

 

 

 

Check the load ID assigned to the

 

 

 

phone (from

 

 

 

Cisco Unified Communications

 

 

 

Manager, choose Device > Phone).

 

 

 

Re-enter the load displayed on the

 

 

 

phone. See the “Firmware Versions

 

 

 

Screen” section on page 7-16to verify

 

 

 

the phone setting.

 

 

 

 

 

Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0

7-10

OL-12232-01

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Contents Model Information Screen, Status Menu, CTL Installed in the phone. If no CTL file isModel Information MICCall Control Indicates whether the phone is running See the Using Cisco Unified IPLSC Protocol Under Sccp or SIPStatus Messages Screen Press the Settings buttonSelect Status Messages Adding Phones with Cisco Manager Administration sectionConfiguration Menu section on Unified CommunicationsDetails on assigning a static IP Network ConfigurationMenu section on page 4-7for AddressAuthentication option on the phone Using the Settings SecurityConfiguration Authentication and Status section onDhcp server configuration See the Network ConfigurationIf you are using DHCP, check Menu section on page 4-7 section4-7section for details Phone. See the Firmware Versions Phone settingScreen section on page 7-16 to verify Device Phone Menu section on page 4-7sectionServer has not provided a DNS Server. Check the Dhcp serverMessage Description Possible Explanation and Action Network Statistics Screen Select Network StatisticsDhcp Bound Select Firmware Versions Firmware Versions ScreenTo exit the Firmware Version screen, press the Exit softkey Expansion Modules Screen Sccp Phones Only Select Expansion ModulesCall Statistics Screen Call Statistics screen displays these items Press the Settings button Select StatusSelect Call Statistics RxType RxSize RxCnt TxType TxSizeMOS LQK Voice Quality MetricsVoice Quality of Calls section on Status Menu OL-12232-01
Related manuals
Manual 219 pages 44.9 Kb

7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.
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