Cisco Systems 7971G-GE manual Server has not provided a DNS, Server. Check the Dhcp server

Page 12

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

Table 7-2

Status Messages on the Cisco Unified IP Phone 7970 Series (continued)

 

 

 

 

Message

 

Description

Possible Explanation and Action

 

 

 

No DNS server IP

A name was specified but DHCP or

If the phone has a static IP

 

 

 

 

static IP configuration did not specify a

address, verify that the DNS

 

 

 

 

DNS server address.

server has been configured. See

 

 

 

 

 

the “Network Configuration

 

 

 

 

 

Menu” section on page 4-7section

 

 

 

 

 

for details.

 

 

 

 

 

If you are using DHCP, the DHCP

 

 

 

 

 

server has not provided a DNS

 

 

 

 

 

server. Check the DHCP server

 

 

 

 

 

configuration.

 

 

 

Programming Error

The phone failed during programming.

Attempt to resolve this error by power

 

 

 

 

 

cycling the phone. If the problem

 

 

 

 

 

persists, contact Cisco technical

 

 

 

 

 

support for additional assistance.

 

 

 

Successful – MD5

The phone attempted an 802.1X

The phone achieved 802.1X

 

 

 

 

transaction and authentication

authentication.

 

 

 

 

achieved.

 

 

 

 

 

TFTP access error

TFTP server is pointing to a directory

If you are using DHCP, verify that

 

 

 

 

that does not exist.

the DHCP server is pointing to the

 

 

 

 

 

correct TFTP server.

 

 

 

 

 

If you are using static IP

 

 

 

 

 

addresses, check configuration of

 

 

 

 

 

TFTP server. See the “Network

 

 

 

 

 

Configuration Menu” section on

 

 

 

 

 

page 4-7for details on assigning a

 

 

 

 

 

TFTP server.

 

 

 

 

TFTP Error

 

The phone does not recognize an error

Contact the Cisco TAC.

 

 

 

 

code provided by the TFTP server.

 

 

 

 

 

TFTP file not found

The requested load file (.bin) was not

Check the load ID assigned to the

 

 

 

 

found in the TFTPPath directory.

phone (from Cisco

 

 

 

 

 

Unified Communications Manager,

 

 

 

 

 

choose Device > Phone). Verify that

 

 

 

 

 

the TFTPPath directory contains a .bin

 

 

 

 

 

file with this load ID as the name.

 

 

 

 

 

 

 

 

 

Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0

 

 

 

7-12

 

 

 

 

OL-12232-01

 

 

 

 

 

 

Image 12
Contents Model Information Screen, Status Menu, Installed in the phone. If no CTL file is Model InformationCTL MICSee the Using Cisco Unified IP LSCCall Control Indicates whether the phone is running Protocol Under Sccp or SIPPress the Settings button Status Messages ScreenSelect Status Messages Manager Administration section Configuration Menu section onAdding Phones with Cisco Unified CommunicationsNetwork Configuration Menu section on page 4-7forDetails on assigning a static IP AddressUsing the Settings Security ConfigurationAuthentication option on the phone Authentication and Status section onSee the Network Configuration If you are using DHCP, checkDhcp server configuration Menu section on page 4-7 section4-7section for details Phone setting Phone. See the Firmware VersionsScreen section on page 7-16 to verify Device Phone Menu section on page 4-7sectionServer has not provided a DNS Server. Check the Dhcp serverMessage Description Possible Explanation and Action Network Statistics Screen Select Network StatisticsDhcp Bound Firmware Versions Screen Select Firmware VersionsTo exit the Firmware Version screen, press the Exit softkey Expansion Modules Screen Sccp Phones Only Select Expansion ModulesCall Statistics Screen Press the Settings button Select Status Select Call StatisticsCall Statistics screen displays these items RxType RxSize RxCnt TxType TxSizeVoice Quality Metrics MOS LQKVoice Quality of Calls section on Status Menu OL-12232-01
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7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.