Cisco Systems 7971G-GE manual Expansion Modules Screen Sccp Phones Only, Select Expansion Modules

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

Expansion Module(s) Screen (SCCP Phones Only)

The Expansion Module(s) screen displays information about each Cisco Unified IP Phone Expansion Module 7914 that is connected to the phone. This screen appears on SCCP phones only.

Table 7-5explains the information that is displayed on this screen for each connected expansion module. You can use this information to troubleshoot the expansion module, if necessary. In the Expansion Module(s) screen, a statistic preceded by “A” is for the first expansion module. A statistic preceded by “B” is for the second expansion module.

To display the Expansion Module(s) screen, follow these steps:

Procedure

Step 1 Press the Settings button.

Step 2 Select Status.

Step 3 Select Expansion Module(s).

To exit the Expansion Module(s) screen, press the Exit softkey.

Table 7-5	Expansion Module Statistics
Item		Description
Link State		Overall expansion module status
RX Discarded Bytes		Number of bytes discarded due to errors
RX Length Err		Number of packets discarded due to improper length
RX Checksum Err		Number of packets discarded due to invalid
		checksum information
RX Invalid Message		Number of packets that have been discarded because
		a message was invalid or unsupported

	Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0
OL-12232-01	7-17