Cisco Systems 7971G-GE manual Configuration Menu section on, 4-7section for details

Page 9

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

 

 

 

Status Menu

 

Table 7-2

Status Messages on the Cisco Unified IP Phone 7970 Series (continued)

 

 

 

 

Message

 

Description

Possible Explanation and Action

 

 

 

 

File auth error

 

An error occurred when the phone tried

The file is corrupted. If the file is a

 

 

to validate the signature of a signed

phone configuration file, delete

 

 

file. This message includes the name of

the phone from the

 

 

the file that failed.

Cisco Unified Communications

 

 

 

Manager database using

 

 

 

Cisco Unified Communications

 

 

 

Manager Administration. Then

 

 

 

add the phone back to the

 

 

 

Cisco Unified Communications

 

 

 

Manager database using

 

 

 

Cisco Unified Communications

 

 

 

Manager Administration.

 

 

 

There is a problem with the CTL

 

 

 

file and the key for the server from

 

 

 

which files are obtained is bad. In

 

 

 

this case, run the CTL client and

 

 

 

update the CTL file, making sure

 

 

 

that the proper TFTP servers are

 

 

 

included in this file.

 

 

 

 

File not found

 

The phone cannot locate on the TFTP

Make sure that the phone load file is on

 

 

server the phone load file that is

the TFTP server and that the entry in

 

 

specified in the phone configuration

the configuration file is correct.

 

 

file.

 

 

 

 

 

IP address released

The phone has been configured to

The phone remains idle until it is

 

 

release its IP address.

power cycled or you reset the DHCP

 

 

 

address. See the “Network

 

 

 

Configuration Menu” section on

 

 

 

page 4-7section for details.

 

 

 

 

 

 

 

Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0

 

 

 

 

 

 

OL-12232-01

 

 

7-9

 

 

 

Image 9
Contents Model Information Screen, Status Menu, Model Information Installed in the phone. If no CTL file isCTL MICLSC See the Using Cisco Unified IPCall Control Indicates whether the phone is running Protocol Under Sccp or SIPPress the Settings button Status Messages ScreenSelect Status Messages Configuration Menu section on Manager Administration sectionAdding Phones with Cisco Unified CommunicationsMenu section on page 4-7for Network ConfigurationDetails on assigning a static IP AddressConfiguration Using the Settings SecurityAuthentication option on the phone Authentication and Status section onIf you are using DHCP, check See the Network ConfigurationDhcp server configuration Menu section on page 4-7 section4-7section for details Phone setting Phone. See the Firmware VersionsScreen section on page 7-16 to verify Menu section on page 4-7section Device PhoneServer. Check the Dhcp server Server has not provided a DNSMessage Description Possible Explanation and Action Select Network Statistics Network Statistics ScreenDhcp Bound Firmware Versions Screen Select Firmware VersionsTo exit the Firmware Version screen, press the Exit softkey Select Expansion Modules Expansion Modules Screen Sccp Phones OnlyCall Statistics Screen Select Call Statistics Press the Settings button Select StatusCall Statistics screen displays these items RxType RxSize RxCnt TxType TxSizeVoice Quality Metrics MOS LQKVoice Quality of Calls section on Status Menu OL-12232-01
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7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.