Cisco Systems 7971G-GE manual Network Configuration, Menu section on page 4-7for, Address

Page 6

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

Table 7-2

Status Messages on the Cisco Unified IP Phone 7970 Series (continued)

 

 

 

 

Message

 

Description

Possible Explanation and Action

 

 

 

 

Checksum Error

 

Downloaded software file is corrupted.

Obtain a new copy of the phone

 

 

 

 

 

firmware and place it in the TFTPPath

 

 

 

 

 

directory. You should only copy files

 

 

 

 

 

into this directory when the TFTP

 

 

 

 

 

server software is shut down,

 

 

 

 

 

otherwise the files may be corrupted.

 

 

 

 

CTL Installed

 

A certificate trust list (CTL) file is

None. This message is informational

 

 

 

 

installed in the phone.

only.

 

 

 

 

 

For more information about the CTL

 

 

 

 

 

file, refer to Cisco Unified

 

 

 

 

 

Communications Manager Security

 

 

 

 

 

Guide.

 

 

 

CTL update failed

The phone could not update its

Problem with the CTL file on the

 

 

 

 

certificate trust list (CTL) file.

TFTP server.

 

 

 

 

 

For more information, refer to Cisco

 

 

 

 

 

Unified Communications Manager

 

 

 

 

 

Security Guide.

 

 

 

 

DHCP timeout

 

DHCP server did not respond.

Network is busy—The errors

 

 

 

 

 

should resolve themselves when

 

 

 

 

 

the network load reduces.

 

 

 

 

 

No network connectivity between

 

 

 

 

 

the DHCP server and the

 

 

 

 

 

phone—Verify the network

 

 

 

 

 

connections.

 

 

 

 

 

DHCP server is down—Check

 

 

 

 

 

configuration of DHCP server.

 

 

 

 

 

Errors persist—Consider

 

 

 

 

 

assigning a static IP address. See

 

 

 

 

 

the “Network Configuration

 

 

 

 

 

Menu” section on page 4-7for

 

 

 

 

 

details on assigning a static IP

 

 

 

 

 

address.

 

 

 

 

 

 

 

Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0

 

 

7-6

 

 

 

 

OL-12232-01

 

 

 

 

 

 

Image 6
Contents Model Information Screen, Status Menu, CTL Installed in the phone. If no CTL file isModel Information MICCall Control Indicates whether the phone is running See the Using Cisco Unified IPLSC Protocol Under Sccp or SIPPress the Settings button Status Messages ScreenSelect Status Messages Adding Phones with Cisco Manager Administration sectionConfiguration Menu section on Unified CommunicationsDetails on assigning a static IP Network ConfigurationMenu section on page 4-7for AddressAuthentication option on the phone Using the Settings SecurityConfiguration Authentication and Status section onDhcp server configuration See the Network ConfigurationIf you are using DHCP, check Menu section on page 4-7 section4-7section for details Phone setting Phone. See the Firmware VersionsScreen section on page 7-16 to verify Device Phone Menu section on page 4-7sectionServer has not provided a DNS Server. Check the Dhcp serverMessage Description Possible Explanation and Action Network Statistics Screen Select Network StatisticsDhcp Bound Firmware Versions Screen Select Firmware VersionsTo exit the Firmware Version screen, press the Exit softkey Expansion Modules Screen Sccp Phones Only Select Expansion ModulesCall Statistics Screen Call Statistics screen displays these items Press the Settings button Select StatusSelect Call Statistics RxType RxSize RxCnt TxType TxSizeVoice Quality Metrics MOS LQKVoice Quality of Calls section on Status Menu OL-12232-01
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7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.