Cisco Systems 7971G-GE manual See the Network Configuration, Menu section on page 4-7 section

Page 8

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

Table 7-2

Status Messages on the Cisco Unified IP Phone 7970 Series (continued)

 

 

 

 

Message

 

Description

Possible Explanation and Action

 

 

 

 

Duplicate IP

 

Another device is using the IP address

If the phone has a static IP

 

 

assigned to the phone.

address, verify that you have not

 

 

 

assigned a duplicate IP address.

 

 

 

See the “Network Configuration

 

 

 

Menu” section on page 4-7section

 

 

 

for details.

 

 

 

If you are using DHCP, check the

 

 

 

DHCP server configuration.

 

 

 

Error update locale

One or more localization files could

Check that the following files are

 

 

not be found in the TFTPPath directory

located within subdirectories in the

 

 

or were not valid. The locale was not

TFTPPath directory:

 

 

changed.

Located in subdirectory with same

 

 

 

 

 

 

name as network locale:

 

 

 

tones.xml

 

 

 

Located in subdirectory with same

 

 

 

name as user locale:

 

 

 

glyphs.xml

 

 

 

dictionary.xml

 

 

 

kate.xml

 

 

 

dictionary.xml

 

 

 

 

Failed

 

The phone attempted an 802.1X

Authentication typically fails because

 

 

transaction but authentication failed.

of one of the following:

 

 

 

No shared secret is configured in

 

 

 

the phone or authentication server

 

 

 

The shared secret configured in

 

 

 

the phone and the authentication

 

 

 

server do not match

 

 

 

Phone has not been configured in

 

 

 

the authentication server

 

 

 

 

 

 

Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0

7-8

OL-12232-01

Image 8
Contents Model Information Screen, Status Menu, Installed in the phone. If no CTL file is Model InformationCTL MICSee the Using Cisco Unified IP LSCCall Control Indicates whether the phone is running Protocol Under Sccp or SIPSelect Status Messages Press the Settings buttonStatus Messages Screen Manager Administration section Configuration Menu section onAdding Phones with Cisco Unified CommunicationsNetwork Configuration Menu section on page 4-7forDetails on assigning a static IP AddressUsing the Settings Security ConfigurationAuthentication option on the phone Authentication and Status section onSee the Network Configuration If you are using DHCP, checkDhcp server configuration Menu section on page 4-7 section4-7section for details Screen section on page 7-16 to verify Phone settingPhone. See the Firmware Versions Device Phone Menu section on page 4-7sectionServer has not provided a DNS Server. Check the Dhcp serverMessage Description Possible Explanation and Action Network Statistics Screen Select Network StatisticsDhcp Bound To exit the Firmware Version screen, press the Exit softkey Firmware Versions ScreenSelect Firmware Versions Expansion Modules Screen Sccp Phones Only Select Expansion ModulesCall Statistics Screen Press the Settings button Select Status Select Call StatisticsCall Statistics screen displays these items RxType RxSize RxCnt TxType TxSizeVoice Quality of Calls section on Voice Quality MetricsMOS LQK Status Menu OL-12232-01
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7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.