TMC ET4000 manual To make a call on another line, To answer a call ringing on another line

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Operating Your System

Using Another Line During a Conversation

To make a call on another line:

1Press HOLD to place the first call on hold.

2Press another LINE button to make a call on that line.

3Press the LINE button of the first call at any time to return to the first call.

To answer a call ringing on another line:

1Press HOLD to place the first call on hold.

2Press the flashing LINE button to answer the incoming call.

To switch between lines:

1Press HOLD to place your current call on hold.

2Press another LINE button to make or answer another call.

Remember to put your current call

on hold before seizing another line

While having a conversation on one line, you may make a call on another line. Press HOLD to place your first call on hold and then press another LINE button to make a second call. Press the first LINE button at any time to return to your original call and disconnect the second call. If you wish to keep the second call, you must remember to place it on hold before return- ing to the original call.

While having a conversation on one line, if a call comes in on another line, its line lamp will begin flashing and a double ring will sound every 15 seconds to alert you of that incoming call. If an incoming call is ringing on a line that is set to “ringer off” at your telephone, the alerting ring will not sound.

You may answer the call by pressing the flashing LINE button. Remember to put the first call on hold before answering the incoming call, or the first call will be disconnected.

You can switch between lines as much as you want during the course of a call. Always remem- ber to place your current call on hold before seiz- ing another line, or you will disconnect your cur- rent call.

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Contents Please read before using telephone User’s GuideImportant Safety Instructions Getting StartedPacking List Before you beginExternal Paging Adapter Other Optional AccessoriesMusic On Hold Adapter Door Intercom/Door Opener AdapterTable of Contents Memory Dialing Index Expanding the Epic SystemAdditional Information LOW Battery Location of ControlsViii Installing Your System Identify Your Existing Wiring System If you have difficulty in identifying wall jacks If you are installing new wiring and jacksLabel the jacks at each location Installing Your System Plan Your Installation Standard InstallationInstallation Worksheet StnConnect Second Line Cord Installing Your System Install Desk/Table Top PhonesConnect First Line Cord Verify Proper Installation Connect Power CordInstall a 9-Volt Battery Optional Connect HandsetConnect Cords to Wall Installing Your System Install Wall Mounted PhonesConnect Cords to Telephone Reverse Handset HookAttach Telephone to Wall Using Station Names Installing Your System Verifying Proper Installation Setting Up Your System Setting Up Your System At a Glance Following must be done at each stationFollowing must be done at Station #11 Setting Up Your System Setting Automatic Line Selection To choose which line will be automatically selectedSetting Up Your System Setting Distinctive Ringing To assign distinctive rings to one or more linesSetting Up Your System Setting Up Toll Restriction Turning toll restriction on/off at a particular telephoneTo set the restricted numbers at a particular telephone WorksheetTo completely restrict specific lines at a telephone L1 RestrictedTo set the allowed numbers at a particular telephone EnterSetting Up Your System Setting System Call Privacy On/Off To set system call privacy on/off At Station #11To program L2 UnconnectedPage Intercom Indicator Operating Your System Indicator Light DescriptionLine indicators LCD Station In-Use IndicatorsOperating Your System To choose how each line will ringOperating Your System Adjusting Volume Levels Operating Your System Making a Tone/Pulse Selection To set your system to Tone or Pulse Dialing At Station #11Operating Your System Making and Answering a Call To make and answer calls using the handsetTo make and answer calls using the speakerphone To redial any of the last five phone numbers you dialed Operating Your System Using RedialTo redial the last phone num- ber you dialed Operating Your System Using Hold To put an outside call on holdTo answer a call ringing on another line To switch between linesTo make a call on another line To conference another station while on an outside call Operating Your System Conferencing CallsTo conference two outside calls Press Transfer To send a call to Another station To use the transfer ring To use one of eight personal ringsTo use call waiting caller ID Operating Your System Using Caller IDTo see the caller ID informa- tion of an incoming call To use the NEW Call LampEntering Area Codes into your Epic telephone To dial a number in the caller listTo delete numbers from the caller list To use your NEW Call lamp to indicate voice mail messages Operating Your System Using Telephone Company Voice MailTo access your voice mail mes- sages To turn off the NEW Call lampOperating Your System Using Flash Operating Your System Using Mute To turn mute on/off during a callOperating Your System To reserve a line that is cur- rently being used Operating Your System Using Line ReserveTo cancel Line Reserve Operating Your System Releasing Call Privacy To release call privacy during a callOperating Your System Using Toll Restriction To view the elapsed time dur- ing your call Operating Your System Using the Call TimerTo restart the timer from zero To view the length of your pre- vious five callsTo make and answer a call using the headset Page Memory Dialing Memory Features Directory CardTo dial a memory dial number Memory Dialing Using Memory DialTo store a memory dial num- ber To dial a personal directory number Memory Dialing Using Personal Directory DialTo store a personal directory dial number To dial a shared directory number Memory Dialing Using Shared Directory DialTo store a shared directory dial number At Station #11 Storing a hyphen into memory Memory Dialing Special Memory FeaturesStoring a switchhook flash into memory Storing a dialing pause into memoryPredialing Storing one of the last five numbers dialed into memoryStoring a Caller ID number into memory Erasing numbers stored in memoryIntercom Operation Making Intercom Calls To intercom another stationIf your phone is set to Intercom Voice Intercom Operation Answering Intercom CallsIf your phone is set to Intercom Ring If your phone is set to Intercom HandsfreeTo make an All Intercom Operation Making PagesTo page another station Blocking Pages at your telephone Intercom Operation Answering PagesTo answer a page directed to your station or an All To choose how your phone will respond to intercom calls To respond to an off hook voice announcement Intercom Operation Using Off Hook Voice AnnounceTo make an off hook voice announcement Blocking off hook voice announcements at your telephoneIntercom Operation Monitoring a Room Using the Intercom To the room you are monitoringGuide for Entering Names Intercom Operation Naming StationsTo Name a Station in Your Epic System At Station #11 Private Lines Standard ConfigurationExpanding the Epic System Important Note Auxiliary LinesTo assign a distinctive ring to your Centrex line Centrex Operation Using Centrex With Your Epic TelephoneTo set up a private Centrex line at your telephone To store a Centrex code into a memory locationCentrex Operation Storing the Centrex Prefix To store the Centrex prefixTo set up a telephone as a Centrex console Choices are Centrex CSL OFF factory setting Centrex CSL onTo set up a telephone to ring a Centrex console Using fax machines and computer modems Using other Epic intercom telephonesUsing standard telephones Additional Information Using the Data/Fax Jack To connect a modem or a fax machine to your Epic phoneExternal Feature Module set as a Music On Hold Adapter External Feature Module set as an External Paging AdapterTo unlock a magnetic door lock To adjust the door intercom bell volume at your telephoneTo answer a door speaker over the intercom Additional Information Replacing Your Battery Operation During a Power FailureAdditional Information Adjusting Held Call Reminder Additional Information Adjusting Auto Hold Drop Time Additional Information Adjusting Flash Length Additional Information Erasing All Feature Settings To erase all feature settings at a particular telephoneAdditional Information Setting the Loop Voltage Detector To set your telephone’s loop voltage detectorAdditional Information Troubleshooting Guide Controlled by a wall switchProblem Solution Additional Information FCC Information Automatic Dialers How do you make a warranty claim? Additional Information Warranty InformationWhat does your warranty cover? For how long after the original purchase?Limitations and Exclusions Index Dial, 32-33,46-47Index LIB702YY