TMC ET4000 manual Press Transfer To send a call to Another station

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Operating Your System

Transferring an Outside Call to Another Station

To transfer a call after first announcing it to the other sta- tion:

1Place an intercom call to the desired station. The outside call is automat- ically placed on hold.

Press TRANSFER
to send a call to
another station

2Wait for an answer. Announce that you are transferring the call.

3Press the TRANSFER button.

You may transfer a call to another station after first placing an intercom call to the desired sta- tion to announce the call. If the person at the other station wishes to talk to the caller, simply press the TRANSFER button and hang up your telephone. This feature is especially useful for screening calls.

Note: If the other EPIC station does not wish to be transferred the call, press the LINE button to return to the outside call.

To transfer a call directly, without first announcing it to the other station:

1Press the TRANSFER button.

2Dial the desired two-digit station number to transfer the call to that station.

You may also transfer a call directly, without announcing it to the other station. While the desired station is ringing, the call will stay on hold at all the other stations, including yours. If the person at the desired station does not answer, you can re-engage the call by pressing the flashing LINE button. Likewise, if you hear your telephone ringing the transfer ring and you are nearer to another telephone, you can take the call at this telephone simply by pressing the flashing LINE button.

Note: If the desired station does not answer, it will stop ringing after one minute.

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Contents Please read before using telephone User’s GuideImportant Safety Instructions Getting StartedPacking List Before you beginOther Optional Accessories Music On Hold AdapterExternal Paging Adapter Door Intercom/Door Opener AdapterTable of Contents Memory Dialing Additional Information Expanding the Epic SystemIndex LOW Battery Location of ControlsViii Installing Your System Identify Your Existing Wiring System Label the jacks at each location If you are installing new wiring and jacksIf you have difficulty in identifying wall jacks Installing Your System Plan Your Installation Standard InstallationInstallation Worksheet StnConnect First Line Cord Installing Your System Install Desk/Table Top PhonesConnect Second Line Cord Connect Power Cord Install a 9-Volt Battery OptionalVerify Proper Installation Connect HandsetInstalling Your System Install Wall Mounted Phones Connect Cords to TelephoneConnect Cords to Wall Reverse Handset HookAttach Telephone to Wall Using Station Names Installing Your System Verifying Proper Installation Setting Up Your System Setting Up Your System At a Glance Following must be done at each stationFollowing must be done at Station #11 Setting Up Your System Setting Automatic Line Selection To choose which line will be automatically selectedSetting Up Your System Setting Distinctive Ringing To assign distinctive rings to one or more linesSetting Up Your System Setting Up Toll Restriction Turning toll restriction on/off at a particular telephoneTo set the restricted numbers at a particular telephone WorksheetTo completely restrict specific lines at a telephone L1 RestrictedTo set the allowed numbers at a particular telephone EnterSetting Up Your System Setting System Call Privacy On/Off To set system call privacy on/off At Station #11To program L2 UnconnectedPage Operating Your System Indicator Light Description Line indicatorsIntercom Indicator LCD Station In-Use IndicatorsOperating Your System To choose how each line will ringOperating Your System Adjusting Volume Levels Operating Your System Making a Tone/Pulse Selection To set your system to Tone or Pulse Dialing At Station #11To make and answer calls using the speakerphone To make and answer calls using the handsetOperating Your System Making and Answering a Call To redial the last phone num- ber you dialed Operating Your System Using RedialTo redial any of the last five phone numbers you dialed Operating Your System Using Hold To put an outside call on holdTo make a call on another line To switch between linesTo answer a call ringing on another line To conference two outside calls Operating Your System Conferencing CallsTo conference another station while on an outside call Press Transfer To send a call to Another station To use the transfer ring To use one of eight personal ringsOperating Your System Using Caller ID To see the caller ID informa- tion of an incoming callTo use call waiting caller ID To use the NEW Call LampTo delete numbers from the caller list To dial a number in the caller listEntering Area Codes into your Epic telephone Operating Your System Using Telephone Company Voice Mail To access your voice mail mes- sagesTo use your NEW Call lamp to indicate voice mail messages To turn off the NEW Call lampOperating Your System Using Flash Operating Your System Using Mute To turn mute on/off during a callOperating Your System To cancel Line Reserve Operating Your System Using Line ReserveTo reserve a line that is cur- rently being used Operating Your System Releasing Call Privacy To release call privacy during a callOperating Your System Using Toll Restriction Operating Your System Using the Call Timer To restart the timer from zeroTo view the elapsed time dur- ing your call To view the length of your pre- vious five callsTo make and answer a call using the headset Page Memory Dialing Memory Features Directory CardTo store a memory dial num- ber Memory Dialing Using Memory DialTo dial a memory dial number To store a personal directory dial number Memory Dialing Using Personal Directory DialTo dial a personal directory number To store a shared directory dial number At Station #11 Memory Dialing Using Shared Directory DialTo dial a shared directory number Memory Dialing Special Memory Features Storing a switchhook flash into memoryStoring a hyphen into memory Storing a dialing pause into memoryStoring one of the last five numbers dialed into memory Storing a Caller ID number into memoryPredialing Erasing numbers stored in memoryIntercom Operation Making Intercom Calls To intercom another stationIntercom Operation Answering Intercom Calls If your phone is set to Intercom RingIf your phone is set to Intercom Voice If your phone is set to Intercom HandsfreeTo page another station Intercom Operation Making PagesTo make an All To answer a page directed to your station or an All Intercom Operation Answering PagesBlocking Pages at your telephone To choose how your phone will respond to intercom calls Intercom Operation Using Off Hook Voice Announce To make an off hook voice announcementTo respond to an off hook voice announcement Blocking off hook voice announcements at your telephoneIntercom Operation Monitoring a Room Using the Intercom To the room you are monitoringTo Name a Station in Your Epic System At Station #11 Intercom Operation Naming StationsGuide for Entering Names Expanding the Epic System Standard ConfigurationPrivate Lines Important Note Auxiliary LinesCentrex Operation Using Centrex With Your Epic Telephone To set up a private Centrex line at your telephoneTo assign a distinctive ring to your Centrex line To store a Centrex code into a memory locationCentrex Operation Storing the Centrex Prefix To store the Centrex prefixTo set up a telephone as a Centrex console Choices are Centrex CSL OFF factory setting Centrex CSL onTo set up a telephone to ring a Centrex console Using standard telephones Using other Epic intercom telephonesUsing fax machines and computer modems Additional Information Using the Data/Fax Jack To connect a modem or a fax machine to your Epic phoneExternal Feature Module set as a Music On Hold Adapter External Feature Module set as an External Paging AdapterTo answer a door speaker over the intercom To adjust the door intercom bell volume at your telephoneTo unlock a magnetic door lock Additional Information Replacing Your Battery Operation During a Power FailureAdditional Information Adjusting Held Call Reminder Additional Information Adjusting Auto Hold Drop Time Additional Information Adjusting Flash Length Additional Information Erasing All Feature Settings To erase all feature settings at a particular telephoneAdditional Information Setting the Loop Voltage Detector To set your telephone’s loop voltage detectorAdditional Information Troubleshooting Guide Controlled by a wall switchProblem Solution Additional Information FCC Information Automatic Dialers Additional Information Warranty Information What does your warranty cover?How do you make a warranty claim? For how long after the original purchase?Limitations and Exclusions Index Dial, 32-33,46-47Index LIB702YY