TMC ET4000 manual Centrex Operation Using Centrex With Your Epic Telephone

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Centrex Operation

Using Centrex With Your EPIC Telephone

To set up a private Centrex line at your telephone:

1Connect the desired private Centrex line to your telephone.

2Follow the instructions on page 19 for setting up private lines.

To assign a distinctive ring to your Centrex line:

1Follow the instructions for assigning distinctive rings, which are found on page 13.

To store a Centrex code into a memory location:

1Follow the instructions starting on page 45 for storing numbers into memory dial locations.

To pick up another station’s ringing line:

1Dial the Centrex pickup code, or press the memory button where you have stored the Centrex pickup code.

2Dial the Centrex phone number of the ringing station.

Your EPIC telephone is ideal for use in a Centrex environment.

You can easily connect a private Centrex tele- phone number to Line 2, 3 or 4 at your phone. The only telephone line that must be connected to the same telephone number on all phones in the system is Line 1.

If you wish, you may assign your Centrex line its own distinctive ringing tone, so that you can eas- ily differentiate calls ringing on your Centrex line from calls ringing on the other lines, or on other nearby phones.

You may store your Centrex codes into memory locations and access them at the touch of a but- ton. This is much more convenient than dialing the appropriate Centrex feature code every time you wish to use a Centrex feature.

You can pick up another station’s ringing line from any other telephone.

If you have set your phone as a Centrex console, and you are being alerted by another station that its Centrex line is ringing, you may pick up that line by dialing the Centrex pickup code, followed by the Centrex telephone number of the station sending the ring.

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Contents Please read before using telephone User’s GuideImportant Safety Instructions Getting StartedPacking List Before you beginExternal Paging Adapter Other Optional AccessoriesMusic On Hold Adapter Door Intercom/Door Opener AdapterTable of Contents Memory Dialing Additional Information Expanding the Epic SystemIndex LOW Battery Location of ControlsViii Installing Your System Identify Your Existing Wiring System Label the jacks at each location If you are installing new wiring and jacksIf you have difficulty in identifying wall jacks Installing Your System Plan Your Installation Standard InstallationInstallation Worksheet StnConnect First Line Cord Installing Your System Install Desk/Table Top PhonesConnect Second Line Cord Verify Proper Installation Connect Power CordInstall a 9-Volt Battery Optional Connect HandsetConnect Cords to Wall Installing Your System Install Wall Mounted PhonesConnect Cords to Telephone Reverse Handset HookAttach Telephone to Wall Using Station Names Installing Your System Verifying Proper Installation Setting Up Your System Setting Up Your System At a Glance Following must be done at each stationFollowing must be done at Station #11 Setting Up Your System Setting Automatic Line Selection To choose which line will be automatically selectedSetting Up Your System Setting Distinctive Ringing To assign distinctive rings to one or more linesSetting Up Your System Setting Up Toll Restriction Turning toll restriction on/off at a particular telephoneTo set the restricted numbers at a particular telephone WorksheetTo completely restrict specific lines at a telephone L1 RestrictedTo set the allowed numbers at a particular telephone EnterSetting Up Your System Setting System Call Privacy On/Off To set system call privacy on/off At Station #11To program L2 UnconnectedPage Intercom Indicator Operating Your System Indicator Light DescriptionLine indicators LCD Station In-Use IndicatorsOperating Your System To choose how each line will ringOperating Your System Adjusting Volume Levels Operating Your System Making a Tone/Pulse Selection To set your system to Tone or Pulse Dialing At Station #11To make and answer calls using the speakerphone To make and answer calls using the handsetOperating Your System Making and Answering a Call To redial the last phone num- ber you dialed Operating Your System Using RedialTo redial any of the last five phone numbers you dialed Operating Your System Using Hold To put an outside call on holdTo make a call on another line To switch between linesTo answer a call ringing on another line To conference two outside calls Operating Your System Conferencing CallsTo conference another station while on an outside call Press Transfer To send a call to Another station To use the transfer ring To use one of eight personal ringsTo use call waiting caller ID Operating Your System Using Caller IDTo see the caller ID informa- tion of an incoming call To use the NEW Call LampTo delete numbers from the caller list To dial a number in the caller listEntering Area Codes into your Epic telephone To use your NEW Call lamp to indicate voice mail messages Operating Your System Using Telephone Company Voice MailTo access your voice mail mes- sages To turn off the NEW Call lampOperating Your System Using Flash Operating Your System Using Mute To turn mute on/off during a callOperating Your System To cancel Line Reserve Operating Your System Using Line ReserveTo reserve a line that is cur- rently being used Operating Your System Releasing Call Privacy To release call privacy during a callOperating Your System Using Toll Restriction To view the elapsed time dur- ing your call Operating Your System Using the Call TimerTo restart the timer from zero To view the length of your pre- vious five callsTo make and answer a call using the headset Page Memory Dialing Memory Features Directory CardTo store a memory dial num- ber Memory Dialing Using Memory DialTo dial a memory dial number To store a personal directory dial number Memory Dialing Using Personal Directory DialTo dial a personal directory number To store a shared directory dial number At Station #11 Memory Dialing Using Shared Directory DialTo dial a shared directory number Storing a hyphen into memory Memory Dialing Special Memory FeaturesStoring a switchhook flash into memory Storing a dialing pause into memoryPredialing Storing one of the last five numbers dialed into memoryStoring a Caller ID number into memory Erasing numbers stored in memoryIntercom Operation Making Intercom Calls To intercom another stationIf your phone is set to Intercom Voice Intercom Operation Answering Intercom CallsIf your phone is set to Intercom Ring If your phone is set to Intercom HandsfreeTo page another station Intercom Operation Making PagesTo make an All To answer a page directed to your station or an All Intercom Operation Answering PagesBlocking Pages at your telephone To choose how your phone will respond to intercom calls To respond to an off hook voice announcement Intercom Operation Using Off Hook Voice AnnounceTo make an off hook voice announcement Blocking off hook voice announcements at your telephoneIntercom Operation Monitoring a Room Using the Intercom To the room you are monitoringTo Name a Station in Your Epic System At Station #11 Intercom Operation Naming StationsGuide for Entering Names Expanding the Epic System Standard ConfigurationPrivate Lines Important Note Auxiliary LinesTo assign a distinctive ring to your Centrex line Centrex Operation Using Centrex With Your Epic TelephoneTo set up a private Centrex line at your telephone To store a Centrex code into a memory locationCentrex Operation Storing the Centrex Prefix To store the Centrex prefixTo set up a telephone as a Centrex console Choices are Centrex CSL OFF factory setting Centrex CSL onTo set up a telephone to ring a Centrex console Using standard telephones Using other Epic intercom telephonesUsing fax machines and computer modems Additional Information Using the Data/Fax Jack To connect a modem or a fax machine to your Epic phoneExternal Feature Module set as a Music On Hold Adapter External Feature Module set as an External Paging AdapterTo answer a door speaker over the intercom To adjust the door intercom bell volume at your telephoneTo unlock a magnetic door lock Additional Information Replacing Your Battery Operation During a Power FailureAdditional Information Adjusting Held Call Reminder Additional Information Adjusting Auto Hold Drop Time Additional Information Adjusting Flash Length Additional Information Erasing All Feature Settings To erase all feature settings at a particular telephoneAdditional Information Setting the Loop Voltage Detector To set your telephone’s loop voltage detectorAdditional Information Troubleshooting Guide Controlled by a wall switchProblem Solution Additional Information FCC Information Automatic Dialers How do you make a warranty claim? Additional Information Warranty InformationWhat does your warranty cover? For how long after the original purchase?Limitations and Exclusions Index Dial, 32-33,46-47Index LIB702YY