TMC ET4000 manual Operating Your System Using Telephone Company Voice Mail

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Operating Your System

Using Telephone Company Voice Mail

To use your NEW CALL lamp to indicate voice mail messages:

1Subscribe to voice mail service from your local Telephone Company.

2Follow the instructions at right to set your voice mail detector to the proper line.

-The NEW CALL lamp will now flash whenever you have new messages.

To access your voice mail mes- sages:

1Dial the number for your Telephone Company voice mail service. You may wish to store this number in one of your phone’s memory locations for easy access (see page 45).

To turn off the NEW CALL lamp:

If your NEW CALL lamp ever remains flashing even after you have retrieved your messages, you may turn it off manu- ally by following the following instructions:

1Press PROGRAM.

- The display will read “Program...”

2Press the soft key under NEXT until “New Call Lamp and VMWI Message” appears in the display.

3Press the soft key under RESET.

If you subscribe to Telephone Company voice mail, the NEW CALL lamp will flash when you have unretrieved messages.

Your telephone comes factory-set to detect mes- sages on Line 1. If your voice mail service is on one of the other lines, you may change this set- ting to the proper line. You may also turn the feature off if you prefer.

To do this, press PROGRAM, then NEXT repeat- edly until you see “Phone Co VMWI” in the dis- play, then press ENTER. The display will read “VMWI: LINE 1.” Press CHANGE if you wish to select LINE 2, LINE 3, LINE 4, or OFF.

Message signals are sent by the Telephone Company in one of two ways: FSK or stutter dial tone. Your telephone comes factory-set to FSK, which means that only its FSK detector is active.

If your NEW CALL lamp functions properly, then do not change this setting. However, if your NEW CALL lamp does not flash when you have unre- trieved messages, and yet you hear the stutter dial tone when you pick up your handset, first make sure you have followed the above steps to make sure you have set the detector to the line that your voice mail service is on.

If your NEW CALL lamp still does not function properly, then set your detector to STUTTER.

To do this, follow the above steps to set the prop- er line, then press NEXT. The display will read “VMWI: FSK.” Press CHANGE if you wish to select STUTTER. This will activate the stutter dial tone detector.

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Contents Please read before using telephone User’s GuideImportant Safety Instructions Getting StartedPacking List Before you beginOther Optional Accessories Music On Hold AdapterExternal Paging Adapter Door Intercom/Door Opener AdapterTable of Contents Memory Dialing Index Expanding the Epic SystemAdditional Information LOW Battery Location of ControlsViii Installing Your System Identify Your Existing Wiring System If you have difficulty in identifying wall jacks If you are installing new wiring and jacksLabel the jacks at each location Installing Your System Plan Your Installation Standard InstallationInstallation Worksheet StnConnect Second Line Cord Installing Your System Install Desk/Table Top PhonesConnect First Line Cord Connect Power Cord Install a 9-Volt Battery OptionalVerify Proper Installation Connect HandsetInstalling Your System Install Wall Mounted Phones Connect Cords to TelephoneConnect Cords to Wall Reverse Handset HookAttach Telephone to Wall Using Station Names Installing Your System Verifying Proper Installation Setting Up Your System Setting Up Your System At a Glance Following must be done at each stationFollowing must be done at Station #11 Setting Up Your System Setting Automatic Line Selection To choose which line will be automatically selectedSetting Up Your System Setting Distinctive Ringing To assign distinctive rings to one or more linesSetting Up Your System Setting Up Toll Restriction Turning toll restriction on/off at a particular telephoneTo set the restricted numbers at a particular telephone WorksheetTo completely restrict specific lines at a telephone L1 RestrictedTo set the allowed numbers at a particular telephone EnterSetting Up Your System Setting System Call Privacy On/Off To set system call privacy on/off At Station #11To program L2 UnconnectedPage Operating Your System Indicator Light Description Line indicatorsIntercom Indicator LCD Station In-Use IndicatorsOperating Your System To choose how each line will ringOperating Your System Adjusting Volume Levels Operating Your System Making a Tone/Pulse Selection To set your system to Tone or Pulse Dialing At Station #11Operating Your System Making and Answering a Call To make and answer calls using the handsetTo make and answer calls using the speakerphone To redial any of the last five phone numbers you dialed Operating Your System Using RedialTo redial the last phone num- ber you dialed Operating Your System Using Hold To put an outside call on holdTo answer a call ringing on another line To switch between linesTo make a call on another line To conference another station while on an outside call Operating Your System Conferencing CallsTo conference two outside calls Press Transfer To send a call to Another station To use the transfer ring To use one of eight personal ringsOperating Your System Using Caller ID To see the caller ID informa- tion of an incoming callTo use call waiting caller ID To use the NEW Call LampEntering Area Codes into your Epic telephone To dial a number in the caller listTo delete numbers from the caller list Operating Your System Using Telephone Company Voice Mail To access your voice mail mes- sagesTo use your NEW Call lamp to indicate voice mail messages To turn off the NEW Call lampOperating Your System Using Flash Operating Your System Using Mute To turn mute on/off during a callOperating Your System To reserve a line that is cur- rently being used Operating Your System Using Line ReserveTo cancel Line Reserve Operating Your System Releasing Call Privacy To release call privacy during a callOperating Your System Using Toll Restriction Operating Your System Using the Call Timer To restart the timer from zeroTo view the elapsed time dur- ing your call To view the length of your pre- vious five callsTo make and answer a call using the headset Page Memory Dialing Memory Features Directory CardTo dial a memory dial number Memory Dialing Using Memory DialTo store a memory dial num- ber To dial a personal directory number Memory Dialing Using Personal Directory DialTo store a personal directory dial number To dial a shared directory number Memory Dialing Using Shared Directory DialTo store a shared directory dial number At Station #11 Memory Dialing Special Memory Features Storing a switchhook flash into memoryStoring a hyphen into memory Storing a dialing pause into memoryStoring one of the last five numbers dialed into memory Storing a Caller ID number into memoryPredialing Erasing numbers stored in memoryIntercom Operation Making Intercom Calls To intercom another stationIntercom Operation Answering Intercom Calls If your phone is set to Intercom RingIf your phone is set to Intercom Voice If your phone is set to Intercom HandsfreeTo make an All Intercom Operation Making PagesTo page another station Blocking Pages at your telephone Intercom Operation Answering PagesTo answer a page directed to your station or an All To choose how your phone will respond to intercom calls Intercom Operation Using Off Hook Voice Announce To make an off hook voice announcementTo respond to an off hook voice announcement Blocking off hook voice announcements at your telephoneIntercom Operation Monitoring a Room Using the Intercom To the room you are monitoringGuide for Entering Names Intercom Operation Naming StationsTo Name a Station in Your Epic System At Station #11 Private Lines Standard ConfigurationExpanding the Epic System Important Note Auxiliary LinesCentrex Operation Using Centrex With Your Epic Telephone To set up a private Centrex line at your telephoneTo assign a distinctive ring to your Centrex line To store a Centrex code into a memory locationCentrex Operation Storing the Centrex Prefix To store the Centrex prefixTo set up a telephone as a Centrex console Choices are Centrex CSL OFF factory setting Centrex CSL onTo set up a telephone to ring a Centrex console Using fax machines and computer modems Using other Epic intercom telephonesUsing standard telephones Additional Information Using the Data/Fax Jack To connect a modem or a fax machine to your Epic phoneExternal Feature Module set as a Music On Hold Adapter External Feature Module set as an External Paging AdapterTo unlock a magnetic door lock To adjust the door intercom bell volume at your telephoneTo answer a door speaker over the intercom Additional Information Replacing Your Battery Operation During a Power FailureAdditional Information Adjusting Held Call Reminder Additional Information Adjusting Auto Hold Drop Time Additional Information Adjusting Flash Length Additional Information Erasing All Feature Settings To erase all feature settings at a particular telephoneAdditional Information Setting the Loop Voltage Detector To set your telephone’s loop voltage detectorAdditional Information Troubleshooting Guide Controlled by a wall switchProblem Solution Additional Information FCC Information Automatic Dialers Additional Information Warranty Information What does your warranty cover?How do you make a warranty claim? For how long after the original purchase?Limitations and Exclusions Index Dial, 32-33,46-47Index LIB702YY