TMC ET4000 manual To use the transfer ring, To use one of eight personal rings

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Operating Your System

Transferring an Outside Call to All Stations

To use the transfer ring:

1Press TRANSFER twice.

All the other phones will now ring with the transfer ring.

To use one of eight personal rings:

1Press TRANSFER and then the desired dial pad number buttons (from 31-38).

All the other phones will now ring with the personal ring represented by that number.

Press TRANSFER		twice
to transfer a call to all stations

Or use the dialpad num-
bers 31-38 to transfer a
call to all stations with a
personal ring

You may transfer an outside call to all stations by using the transfer ring or one of eight personal rings. If you answer a call that is not for you, and you do not know where to direct it, just press TRANSFER twice. All of the other phones will ring in the transfer ring and the call will be trans- ferred to whoever answers next. The call will remain on hold at your station until another sta- tion picks up the call.

Your EPIC telephone also features eight unique personal transfer rings which you may use to transfer a call to all of the other stations. This feature is helpful if you wish to transfer a call to a particular person who may not always be by a particular phone. Many people find this method of transferring a call more professional and unobtrusive than the traditional method of using voice pages to call people to the phone. You may assign each person their own personal ring, and each time a call comes in for them, you can transfer the call to all stations with their personal ring.

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Contents User’s Guide Please read before using telephoneGetting Started Important Safety InstructionsBefore you begin Packing ListMusic On Hold Adapter Other Optional AccessoriesExternal Paging Adapter Door Intercom/Door Opener AdapterTable of Contents Memory Dialing Index Expanding the Epic SystemAdditional Information Location of Controls LOW BatteryViii Installing Your System Identify Your Existing Wiring System If you have difficulty in identifying wall jacks If you are installing new wiring and jacksLabel the jacks at each location Standard Installation Installing Your System Plan Your InstallationStn Installation WorksheetConnect Second Line Cord Installing Your System Install Desk/Table Top PhonesConnect First Line Cord Install a 9-Volt Battery Optional Connect Power CordVerify Proper Installation Connect HandsetConnect Cords to Telephone Installing Your System Install Wall Mounted PhonesConnect Cords to Wall Reverse Handset HookAttach Telephone to Wall Using Station Names Installing Your System Verifying Proper Installation Following must be done at each station Setting Up Your System Setting Up Your System At a GlanceFollowing must be done at Station #11 To choose which line will be automatically selected Setting Up Your System Setting Automatic Line SelectionTo assign distinctive rings to one or more lines Setting Up Your System Setting Distinctive RingingTurning toll restriction on/off at a particular telephone Setting Up Your System Setting Up Toll RestrictionWorksheet To set the restricted numbers at a particular telephoneL1 Restricted To completely restrict specific lines at a telephoneEnter To set the allowed numbers at a particular telephoneTo set system call privacy on/off At Station #11 Setting Up Your System Setting System Call Privacy On/OffL2 Unconnected To programPage Line indicators Operating Your System Indicator Light DescriptionIntercom Indicator LCD Station In-Use IndicatorsTo choose how each line will ring Operating Your SystemOperating Your System Adjusting Volume Levels To set your system to Tone or Pulse Dialing At Station #11 Operating Your System Making a Tone/Pulse SelectionOperating Your System Making and Answering a Call To make and answer calls using the handsetTo make and answer calls using the speakerphone To redial any of the last five phone numbers you dialed Operating Your System Using RedialTo redial the last phone num- ber you dialed To put an outside call on hold Operating Your System Using Hold To answer a call ringing on another line To switch between lines To make a call on another line To conference another station while on an outside call Operating Your System Conferencing CallsTo conference two outside calls Press Transfer To send a call to Another station To use one of eight personal rings To use the transfer ringTo see the caller ID informa- tion of an incoming call Operating Your System Using Caller IDTo use call waiting caller ID To use the NEW Call LampEntering Area Codes into your Epic telephone To dial a number in the caller listTo delete numbers from the caller list To access your voice mail mes- sages Operating Your System Using Telephone Company Voice MailTo use your NEW Call lamp to indicate voice mail messages To turn off the NEW Call lampOperating Your System Using Flash To turn mute on/off during a call Operating Your System Using MuteOperating Your System To reserve a line that is cur- rently being used Operating Your System Using Line ReserveTo cancel Line Reserve To release call privacy during a call Operating Your System Releasing Call PrivacyOperating Your System Using Toll Restriction To restart the timer from zero Operating Your System Using the Call TimerTo view the elapsed time dur- ing your call To view the length of your pre- vious five callsTo make and answer a call using the headset Page Directory Card Memory Dialing Memory FeaturesTo dial a memory dial number Memory Dialing Using Memory DialTo store a memory dial num- ber To dial a personal directory number Memory Dialing Using Personal Directory DialTo store a personal directory dial number To dial a shared directory number Memory Dialing Using Shared Directory DialTo store a shared directory dial number At Station #11 Storing a switchhook flash into memory Memory Dialing Special Memory FeaturesStoring a hyphen into memory Storing a dialing pause into memoryStoring a Caller ID number into memory Storing one of the last five numbers dialed into memoryPredialing Erasing numbers stored in memoryTo intercom another station Intercom Operation Making Intercom CallsIf your phone is set to Intercom Ring Intercom Operation Answering Intercom CallsIf your phone is set to Intercom Voice If your phone is set to Intercom HandsfreeTo make an All Intercom Operation Making PagesTo page another station Blocking Pages at your telephone Intercom Operation Answering PagesTo answer a page directed to your station or an All To choose how your phone will respond to intercom calls To make an off hook voice announcement Intercom Operation Using Off Hook Voice AnnounceTo respond to an off hook voice announcement Blocking off hook voice announcements at your telephoneTo the room you are monitoring Intercom Operation Monitoring a Room Using the IntercomGuide for Entering Names Intercom Operation Naming StationsTo Name a Station in Your Epic System At Station #11 Private Lines Standard ConfigurationExpanding the Epic System Auxiliary Lines Important NoteTo set up a private Centrex line at your telephone Centrex Operation Using Centrex With Your Epic TelephoneTo assign a distinctive ring to your Centrex line To store a Centrex code into a memory locationTo store the Centrex prefix Centrex Operation Storing the Centrex PrefixChoices are Centrex CSL OFF factory setting Centrex CSL on To set up a telephone as a Centrex consoleTo set up a telephone to ring a Centrex console Using fax machines and computer modems Using other Epic intercom telephonesUsing standard telephones To connect a modem or a fax machine to your Epic phone Additional Information Using the Data/Fax JackExternal Feature Module set as an External Paging Adapter External Feature Module set as a Music On Hold AdapterTo unlock a magnetic door lock To adjust the door intercom bell volume at your telephoneTo answer a door speaker over the intercom Operation During a Power Failure Additional Information Replacing Your BatteryAdditional Information Adjusting Held Call Reminder Additional Information Adjusting Auto Hold Drop Time Additional Information Adjusting Flash Length To erase all feature settings at a particular telephone Additional Information Erasing All Feature SettingsTo set your telephone’s loop voltage detector Additional Information Setting the Loop Voltage DetectorControlled by a wall switch Additional Information Troubleshooting GuideProblem Solution Additional Information FCC Information Automatic Dialers What does your warranty cover? Additional Information Warranty InformationHow do you make a warranty claim? For how long after the original purchase?Limitations and Exclusions Dial, 32-33,46-47 IndexIndex LIB702YY