TMC ET4000 manual Important Note, Auxiliary Lines

Page 69

Expanding the Epic System

Auxiliary Lines

You may connect auxiliary lines to Lines 2, 3 or 4 at each station. An auxiliary line is a telephone number that is shared by two or more stations, but which is a different telephone number than the corresponding line at the other stations. You can have up to one auxiliary Line 2, one auxiliary Line 3, and up to two auxiliary Line 4’s.

The Chart below shows an installation where a group of stations shares an auxiliary Line 3. This configuration is useful for workgroups within a company, such as a sales department. Note that in this example, calls coming in on Lines 1, 2, and 4 could be transferred to any station, but calls coming in on Line 3 could only be transferred or taken off of hold by stations within their own group. If this company would like to be able to transfer calls on the L3 AUX telephone number to a station with the Shared Line 3 telephone number, they would need to subscribe to a service such as Centrex from their local telephone company.

Station

User’s

Line 1

Line 2

Line 3

Line 4

Number

Name

Tel #555-1883

Tel #555-2870

Tel #555-3847

Tel #555-8698

 

 

Stn. 11

Michael

Shared

Shared

L3 AUX 1

Shared

(555-6381)

 

 

 

 

 

Stn. 12

Helen

Shared

Shared

L3 AUX 1

Shared

(555-6381)

 

 

 

 

 

Stn. 13

Sarah

Shared

Shared

L3 AUX 1

Shared

(555-6381)

 

 

 

 

 

Stn. 14

Adam

Shared

Shared

Shared

Shared

 

 

 

 

 

 

Stn. 15

Kate

Shared

Shared

Shared

Shared

 

 

 

 

 

 

Stn. 16

Lunch Room

Shared

Shared

Shared

Shared

 

 

 

 

 

 

IMPORTANT NOTE

If you plan to connect any private or auxiliary lines to your system, please refer to the worksheet on page 3, and use it as a guide as you connect the telephone lines to your Epic telephones.

Then you must set each line at each station, so the system can know how the lines are con- nected, and function properly. To do this, go to each station, and follow the instructions found on page 19.

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Contents User’s Guide Please read before using telephoneGetting Started Important Safety InstructionsBefore you begin Packing ListMusic On Hold Adapter Other Optional AccessoriesExternal Paging Adapter Door Intercom/Door Opener AdapterTable of Contents Memory Dialing Expanding the Epic System Additional InformationIndex Location of Controls LOW BatteryViii Installing Your System Identify Your Existing Wiring System If you are installing new wiring and jacks Label the jacks at each locationIf you have difficulty in identifying wall jacks Standard Installation Installing Your System Plan Your InstallationStn Installation WorksheetInstalling Your System Install Desk/Table Top Phones Connect First Line CordConnect Second Line Cord Install a 9-Volt Battery Optional Connect Power CordVerify Proper Installation Connect HandsetConnect Cords to Telephone Installing Your System Install Wall Mounted PhonesConnect Cords to Wall Reverse Handset HookAttach Telephone to Wall Using Station Names Installing Your System Verifying Proper Installation Following must be done at each station Setting Up Your System Setting Up Your System At a GlanceFollowing must be done at Station #11 To choose which line will be automatically selected Setting Up Your System Setting Automatic Line SelectionTo assign distinctive rings to one or more lines Setting Up Your System Setting Distinctive RingingTurning toll restriction on/off at a particular telephone Setting Up Your System Setting Up Toll RestrictionWorksheet To set the restricted numbers at a particular telephoneL1 Restricted To completely restrict specific lines at a telephoneEnter To set the allowed numbers at a particular telephoneTo set system call privacy on/off At Station #11 Setting Up Your System Setting System Call Privacy On/OffL2 Unconnected To programPage Line indicators Operating Your System Indicator Light DescriptionIntercom Indicator LCD Station In-Use IndicatorsTo choose how each line will ring Operating Your SystemOperating Your System Adjusting Volume Levels To set your system to Tone or Pulse Dialing At Station #11 Operating Your System Making a Tone/Pulse SelectionTo make and answer calls using the handset To make and answer calls using the speakerphoneOperating Your System Making and Answering a Call Operating Your System Using Redial To redial the last phone num- ber you dialedTo redial any of the last five phone numbers you dialed To put an outside call on hold Operating Your System Using HoldTo switch between lines To make a call on another lineTo answer a call ringing on another line Operating Your System Conferencing Calls To conference two outside callsTo conference another station while on an outside call Press Transfer To send a call to Another station To use one of eight personal rings To use the transfer ringTo see the caller ID informa- tion of an incoming call Operating Your System Using Caller IDTo use call waiting caller ID To use the NEW Call LampTo dial a number in the caller list To delete numbers from the caller listEntering Area Codes into your Epic telephone To access your voice mail mes- sages Operating Your System Using Telephone Company Voice MailTo use your NEW Call lamp to indicate voice mail messages To turn off the NEW Call lampOperating Your System Using Flash To turn mute on/off during a call Operating Your System Using MuteOperating Your System Operating Your System Using Line Reserve To cancel Line ReserveTo reserve a line that is cur- rently being used To release call privacy during a call Operating Your System Releasing Call PrivacyOperating Your System Using Toll Restriction To restart the timer from zero Operating Your System Using the Call TimerTo view the elapsed time dur- ing your call To view the length of your pre- vious five callsTo make and answer a call using the headset Page Directory Card Memory Dialing Memory FeaturesMemory Dialing Using Memory Dial To store a memory dial num- berTo dial a memory dial number Memory Dialing Using Personal Directory Dial To store a personal directory dial numberTo dial a personal directory number Memory Dialing Using Shared Directory Dial To store a shared directory dial number At Station #11To dial a shared directory number Storing a switchhook flash into memory Memory Dialing Special Memory FeaturesStoring a hyphen into memory Storing a dialing pause into memoryStoring a Caller ID number into memory Storing one of the last five numbers dialed into memoryPredialing Erasing numbers stored in memoryTo intercom another station Intercom Operation Making Intercom CallsIf your phone is set to Intercom Ring Intercom Operation Answering Intercom CallsIf your phone is set to Intercom Voice If your phone is set to Intercom HandsfreeIntercom Operation Making Pages To page another stationTo make an All Intercom Operation Answering Pages To answer a page directed to your station or an AllBlocking Pages at your telephone To choose how your phone will respond to intercom calls To make an off hook voice announcement Intercom Operation Using Off Hook Voice AnnounceTo respond to an off hook voice announcement Blocking off hook voice announcements at your telephoneTo the room you are monitoring Intercom Operation Monitoring a Room Using the IntercomIntercom Operation Naming Stations To Name a Station in Your Epic System At Station #11Guide for Entering Names Standard Configuration Expanding the Epic SystemPrivate Lines Auxiliary Lines Important NoteTo set up a private Centrex line at your telephone Centrex Operation Using Centrex With Your Epic TelephoneTo assign a distinctive ring to your Centrex line To store a Centrex code into a memory locationTo store the Centrex prefix Centrex Operation Storing the Centrex PrefixChoices are Centrex CSL OFF factory setting Centrex CSL on To set up a telephone as a Centrex consoleTo set up a telephone to ring a Centrex console Using other Epic intercom telephones Using standard telephonesUsing fax machines and computer modems To connect a modem or a fax machine to your Epic phone Additional Information Using the Data/Fax JackExternal Feature Module set as an External Paging Adapter External Feature Module set as a Music On Hold AdapterTo adjust the door intercom bell volume at your telephone To answer a door speaker over the intercomTo unlock a magnetic door lock Operation During a Power Failure Additional Information Replacing Your BatteryAdditional Information Adjusting Held Call Reminder Additional Information Adjusting Auto Hold Drop Time Additional Information Adjusting Flash Length To erase all feature settings at a particular telephone Additional Information Erasing All Feature SettingsTo set your telephone’s loop voltage detector Additional Information Setting the Loop Voltage DetectorControlled by a wall switch Additional Information Troubleshooting GuideProblem Solution Additional Information FCC Information Automatic Dialers What does your warranty cover? Additional Information Warranty InformationHow do you make a warranty claim? For how long after the original purchase?Limitations and Exclusions Dial, 32-33,46-47 IndexIndex LIB702YY