Answering system operation

Answering system and voicemail

Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left with your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently.

•If on the telephone base flashes and XX new messages

displays on the handset and the telephone base, there are			1 new message
displays on the handset and the telephone base, there are
new messages in the built-in answering system. To listen to
the messages recorded on your digital answering system,			ECO				ANS ON
			ECO				ANS ON
tap	on the telephone base. To listen to messages with a		10:01AM		12/08
tap	on the telephone base. To listen to messages with a
handset, see To play messages on the handset on
handset, see To play messages on the handset on		1 new message
page 51.		1 new message
• If	and New voicemail display on the handset and
the telephone base, your telephone service provider is			AM	ANS		9
the telephone base, your telephone service provider is			AM	ANS	NEW
indicating that it has new voicemail for you. To listen to		10:01 12/08 ON
indicating that it has new voicemail for you. To listen to
your voicemail, press and hold 1/ on your handset or
1 on the telephone base. See Voicemail number on
page 15 to set your voicemail number.

Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service.

Using the answering system and voicemail together

You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.