VTech LS6195-15, LS6195-17, LS6195-16, LS6195-13 user manual Cannot retrieve voicemail messages

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Appendix

Troubleshooting

I cannot retrieve voicemail messages.

•Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently. If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail.

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

•Make sure your computer is powered on.

•Make sure your Internet connection is working properly.

•Make sure that the software is installed and running for your nontraditional telephone service.

•Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.

•In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.

•If you are using a firewall, it may prevent access to your nontraditional telephone service provider. Contact your service provider for more information.

I accidentally changed the LCD language to French or Spanish, and I don’t know how to change it back to English.

•While the handset is in idle mode, press MENU and then enter 364 .

•While the handset is on a call, press MENU and then enter 364 . Then press OFF to exit the menu.

Common cure for electronic equipment.

If the telephone does not seem to be responding normally, do the following (in the order listed):

1.Disconnect the power to the telephone base.

2.Disconnect the cordless handset battery.

3.Wait a few minutes.

4.Connect power to the telephone base.

5.Install the battery again, and place the cordless handset in the telephone base.

6.Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.

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Contents Complete user’s manual Product news RegistrationTable of contents Index Getting started Parts checklistTelephone base installation This Side UP / CE Côté Vers LE Haut Handset battery installationDisplays Put in charger Handset battery chargingVOL Telephone base layoutMute Find Handset Handset layout VolumeINT To enter the handset menu Using the menuPress Select to choose Ringer volume Telephone base settingsHandset ringer volume Telephone base ringer volumeTo turn off the quiet mode Telephone settingsQuiet mode To set the quiet mode durationSet date and time Press Select to select LCD language LCD languageBase LCD language To set the voicemail number Voicemail numberKey tone Clear voicemail indicatorsTo manually turn off the new voicemail indicators Home area code Dial modeAuto answer Make a call Using the handsetUsing the telephone base Telephone operationHandset speakerphone Volume controlAnswer a call End a callTo silence the handset ringer MuteCall waiting Temporary ringer silencingChain dialing Temporary tone dialingTo start the paging tone Check voicemailFind handset WebsiteTo delete a redial number RedialTo review and dial a redial number Transfer a call To join a call Multiple handset useJoin a call in progress HS X is calling IntercomAnswer an incoming call during an intercom call HS 1 is callingCall transfer using intercom About the directory DirectoryPress Delete to erase a digit Add a directory entryAdd contact Enter number Alphabetical search Review directory entriesEdit a directory entry Dial a directory entryDelete contact? Delete a directory entryReassign a speed dial slot Speed DialAssign a speed dial slot Delete a speed dial entry Dial a speed dial numberInformation about caller ID with call waiting Caller IDAbout caller ID Memory match Caller ID logEntries in CID XXX for a few seconds Missed call indicatorReview the caller ID log View dialing options Save a caller ID log entry to the directory Dial a caller ID log entryCaller ID log on Delete caller ID log entriesCaller ID log screen messages To delete one entryRecord your own announcement Answering system settingsAnswering system AnnouncementAnswer on/off Delete your announcementNumber of rings Call screening00 to Remote access codeMessage alert tone Recording time Handset, see To play messages on the handset on Using the answering system and voicemail togetherAnswering system operation Answering system and voicemailOptions while a message is being recorded Message capacityNew message indication To screen a call at the telephone baseTemporarily turn off the message alert tone Call interceptTo play messages on the handset Message playbackTo play messages at the telephone base Options during playbackTo record a memo Delete all old messagesRecord, play and delete memos Delete all msg?Command Description Remote accessTo register a handset AppendixExpand your telephone system Add and register a handsetTo deregister all handsets Deregister handsetsScreen messages Appendix Telephone base icons Handset and telephone base indicatorsTelephone base lights Handset iconsOperation Operating time BatteryMy telephone doesn’t work at all TroubleshootingCannot dial out Appendix Hear other calls while using my phone My calls cut in and out while I’m using my cordless handset My telephone does not receive caller ID when on a call System announces Time and day not set Cannot retrieve voicemail messages Important safety instructions Operating range Precautions for users of implanted cardiac pacemakersECO mode About cordless telephones MaintenanceRbrc seal FCC Part FCC, Acta and IC regulationsIndustry Canada FCC Part 68 and ActaWhat does this limited warranty cover? Limited warrantyHow do you get warranty service? Technical specifications Index Index All rights reserved. Version 1 09/12 91-006037-010-100