VTech LS6195-17, LS6195-15 My calls cut in and out while I’m using my cordless handset

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Appendix

Troubleshooting

My calls cut in and out while I’m using my cordless handset.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

•If you plug your phone in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

•Relocate your telephone base to a higher location. The phone may have better reception when installed in a high area.

•If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

The charge light is off.

•Make sure you plug the power and line cords in correctly and securely.

•Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•Clean the charging contacts on the cordless handset and telephone base each month with a pencil eraser or cloth.

My caller ID isn’t working properly.

•Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone.

•The caller must be calling from an area that supports caller ID.

•Both your and your caller’s telephone service providers must use caller ID compatible equipment.

•If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 2). The filter prevents noise and caller ID problems resulting from DSL interference. Contact your DSL service provider for more information about DSL filters.

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Contents Complete user’s manual Registration Product newsTable of contents Index Parts checklist Getting startedTelephone base installation Handset battery installation This Side UP / CE Côté Vers LE HautHandset battery charging Displays Put in chargerTelephone base layout VOLMute Find Handset Volume Handset layoutINT Using the menu To enter the handset menuTelephone base settings Handset ringer volumeTelephone base ringer volume Press Select to choose Ringer volumeTelephone settings Quiet modeTo set the quiet mode duration To turn off the quiet modeSet date and time Press Select to select LCD language LCD languageBase LCD language Voicemail number To set the voicemail numberKey tone Clear voicemail indicatorsTo manually turn off the new voicemail indicators Dial mode Home area codeAuto answer Using the handset Using the telephone baseTelephone operation Make a callVolume control Answer a callEnd a call Handset speakerphoneMute Call waitingTemporary ringer silencing To silence the handset ringerTemporary tone dialing Chain dialingCheck voicemail Find handsetWebsite To start the paging toneTo delete a redial number RedialTo review and dial a redial number Transfer a call To join a call Multiple handset useJoin a call in progress Intercom Answer an incoming call during an intercom callHS 1 is calling HS X is callingCall transfer using intercom Directory About the directoryPress Delete to erase a digit Add a directory entryAdd contact Enter number Review directory entries Alphabetical searchDial a directory entry Edit a directory entryDelete a directory entry Delete contact?Reassign a speed dial slot Speed DialAssign a speed dial slot Dial a speed dial number Delete a speed dial entryInformation about caller ID with call waiting Caller IDAbout caller ID Caller ID log Memory matchEntries in CID XXX for a few seconds Missed call indicatorReview the caller ID log View dialing options Dial a caller ID log entry Save a caller ID log entry to the directoryDelete caller ID log entries Caller ID log screen messagesTo delete one entry Caller ID log onAnswering system settings Answering systemAnnouncement Record your own announcementDelete your announcement Answer on/offCall screening Number of rings00 to Remote access codeMessage alert tone Recording time Using the answering system and voicemail together Answering system operationAnswering system and voicemail Handset, see To play messages on the handset onMessage capacity New message indicationTo screen a call at the telephone base Options while a message is being recordedCall intercept Temporarily turn off the message alert toneMessage playback To play messages at the telephone baseOptions during playback To play messages on the handsetDelete all old messages Record, play and delete memosDelete all msg? To record a memoRemote access Command DescriptionAppendix Expand your telephone systemAdd and register a handset To register a handsetDeregister handsets To deregister all handsetsScreen messages Appendix Handset and telephone base indicators Telephone base lightsHandset icons Telephone base iconsBattery Operation Operating timeTroubleshooting My telephone doesn’t work at allCannot dial out Appendix Hear other calls while using my phone My calls cut in and out while I’m using my cordless handset My telephone does not receive caller ID when on a call System announces Time and day not set Cannot retrieve voicemail messages Important safety instructions Operating range Precautions for users of implanted cardiac pacemakersECO mode Maintenance About cordless telephonesRbrc seal FCC, Acta and IC regulations FCC PartFCC Part 68 and Acta Industry CanadaLimited warranty What does this limited warranty cover?How do you get warranty service? Technical specifications Index Index All rights reserved. Version 1 09/12 91-006037-010-100