VTech CS6529-2, CS6529-4B, CS6529-3 Answering system operation, Answering system and voicemail

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Answering system operation

Answering system and voicemail

Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.

•If XX new messages displays on the handsets and the message window on the telephone base flashes, there are new messages recorded on the built-in answering system. To listen to the messages recorded, press MENU twice on a handset (page 51), or press /PLAY on the telephone base (page 51).

•If New voicemail and display on the handsets, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, press and hold 1 on your handset. See Voicemail number on page 16 to set your voicemail number.

XX new messages

ECO

10:15PM 12/25

New voicemail

ECO

10:15PM 12/25

Some service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service.

Using the answering system and voicemail together

You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a

voicemail message.

Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

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Contents Complete user’s manual Registration Product newsTable of contents Answering system settings Answering system operationAppendix IndexParts checklist Getting startedTelephone base and charger installation Battery installation If you do not hear a dial toneBattery charging Displays Put in chargerInstallation options Tabletop to wall mount installationWall mount to tabletop installation See Telephone base and charger installation onTo use the built-in answering system Are you a new cable or VoIP subscriber?To use the voicemail Volume Handset layoutINT Telephone base layout RepeatTelephone settings Using the menuHandset ringer volume To enter the handset menuTelephone base ringer volume Ringer toneTo set the duration and turn on the quiet mode Quiet modeTo turn off the quiet mode Set date and time LCD language Press Select to choose LCD languageVoicemail number To set your voicemail numberTo manually turn off these indicators Clear voicemailKey tone Home area codeDial mode Telephone operation Volume MuteCall waiting Temporary ringer silencingTemporary tone dialing RedialTo review and dial a redial entry To delete a redial entryTo access a number in the directory To access a number in the caller ID logTo access a number on the redial list Check voicemailWeb address Transfer a callTo start paging Find handsetTo end paging Join a call in progress Multiple handset useTo share an outside call Intercom Answer an incoming call during an intercom callCall transfer using intercom Directory About the directoryAdd a directory entry Press Select to choose Add contactDirectory Alphabetical search Review and dial from the directoryTo start an alphabetical search Edit a directory entry Delete a directory entrySpeed dial Assign a speed dial entryReassign a speed dial entry Dial a speed dial numberDelete a speed dial entry Clear SD #X?About caller ID Caller IDInformation about caller ID with call waiting Missed call indicator Caller ID logMemory match Review and dial from the caller ID logView dialing options Save a caller ID log entry to the directory Delete the caller ID log entries Caller ID log screen messagesTo delete an entry To delete all entriesAnswering system settings Answering systemAnnouncement Record your own announcementPlay the announcement Delete your announcementTo turn on or off with the telephone base Answer on/offTo turn on or off with a handset Call screening To turn this feature on or offNumber of rings Remote access code Message alert toneRecording time Answering system operation Using the answering system and voicemail togetherAnswering system and voicemail Message capacity New message indicationCall intercept To screen a call at the telephone baseTo screen a call at a handset Options while a message is being recordedMessage playback To play messages at the telephone baseTo play messages with a handset Options during playbackDelete all messages Record, play or delete memosTo delete all messages with the telephone base To delete all messages with a handsetMessage window displays Window display DescriptionRemote access Command DescriptionAppendix Expand your telephone systemAdd and register a handset To register a handsetReplace a handset To deregister all handsetsNo Battery Screen messagesAppendix Handset and telephone base indicators Handset lightsTelephone base lights Handset iconsBattery Battery needs charging whenMy telephone does not work at all TroubleshootingThere is no dial tone My cordless handset isn’t performing normally Low battery shows on the handset screenCharge light is off Telephone does not ring when there is an incoming call Appendix Experience poor sound quality when using the speakerphone Hear other calls when using the telephoneMy caller ID features are not working properly Hear noise on the cordless handset and the keys do not workOut of range or no pwr at base shows on the handset screen Cannot retrieve voicemail messagesAnswering system does not respond to remote commands Outgoing announcement is not clearAnswering system does not record messages Messages on the answering system are very difficult to hearCommon cure for electronic equipment Important safety instructions ECO mode Precautions for users of implanted cardiac pacemakersOperating range Energy-saving charging mode MaintenanceAbout cordless telephones Rbrc sealLimited warranty What does this limited warranty cover?How do you get warranty service? FCC, Acta and IC regulations FCC PartTechnical specifications Industry CanadaIndex Precautions for users of implanted cardiac pacemakers All rights reserved. Version 8 06/13 91-006053-010-100