VTech CS6529-25, CS6529-4B, CS6529-3, CS6529-17, CS6529-14, CS6529-16, CS6529-26, CS6529-15 Appendix

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Appendix

Troubleshooting

There is interference during a telephone conversation.

My calls fade out when I am using the cordless handset.

•The handset may be out of range. Move it closer to the telephone base.

•If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

•Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector.

•The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance.

•Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply).

•If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).

I get noise, static, or weak signals even when I’m near the telephone base.

•If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by

DSL interference. Contact your DSL service provider for more information about DSL filters.

•You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

•If you plug your phone in with a modem or a surge protector, plug the phone (or modem/ surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

•Relocate your phone to a higher location. The phone may have better reception in a high area.

•If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

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Contents Complete user’s manual Registration Product newsTable of contents Answering system settings Answering system operationAppendix IndexParts checklist Getting startedTelephone base and charger installation Battery installation If you do not hear a dial toneBattery charging Displays Put in chargerInstallation options Tabletop to wall mount installationWall mount to tabletop installation See Telephone base and charger installation onTo use the voicemail Are you a new cable or VoIP subscriber?To use the built-in answering system Volume Handset layoutINT Telephone base layout RepeatTelephone settings Using the menuHandset ringer volume To enter the handset menuTelephone base ringer volume Ringer toneTo turn off the quiet mode Quiet modeTo set the duration and turn on the quiet mode Set date and time LCD language Press Select to choose LCD languageVoicemail number To set your voicemail numberTo manually turn off these indicators Clear voicemailKey tone Home area codeDial mode Telephone operation Volume MuteCall waiting Temporary ringer silencingTemporary tone dialing RedialTo review and dial a redial entry To delete a redial entryTo access a number in the directory To access a number in the caller ID logTo access a number on the redial list Check voicemailWeb address Transfer a callTo end paging Find handsetTo start paging To share an outside call Multiple handset useJoin a call in progress Intercom Answer an incoming call during an intercom callCall transfer using intercom Directory About the directoryAdd a directory entry Press Select to choose Add contactDirectory To start an alphabetical search Review and dial from the directoryAlphabetical search Edit a directory entry Delete a directory entrySpeed dial Assign a speed dial entryReassign a speed dial entry Dial a speed dial numberDelete a speed dial entry Clear SD #X?Information about caller ID with call waiting Caller IDAbout caller ID Missed call indicator Caller ID logMemory match Review and dial from the caller ID logView dialing options Save a caller ID log entry to the directory Delete the caller ID log entries Caller ID log screen messagesTo delete an entry To delete all entriesAnswering system settings Answering systemAnnouncement Record your own announcementPlay the announcement Delete your announcementTo turn on or off with a handset Answer on/offTo turn on or off with the telephone base Number of rings To turn this feature on or offCall screening Remote access code Message alert toneRecording time Answering system and voicemail Using the answering system and voicemail togetherAnswering system operation Message capacity New message indicationCall intercept To screen a call at the telephone baseTo screen a call at a handset Options while a message is being recordedMessage playback To play messages at the telephone baseTo play messages with a handset Options during playbackDelete all messages Record, play or delete memosTo delete all messages with the telephone base To delete all messages with a handsetMessage window displays Window display DescriptionRemote access Command DescriptionAppendix Expand your telephone systemAdd and register a handset To register a handsetReplace a handset To deregister all handsetsNo Battery Screen messagesAppendix Handset and telephone base indicators Handset lightsTelephone base lights Handset iconsBattery Battery needs charging whenThere is no dial tone TroubleshootingMy telephone does not work at all Charge light is off Low battery shows on the handset screenMy cordless handset isn’t performing normally Telephone does not ring when there is an incoming call Appendix Experience poor sound quality when using the speakerphone Hear other calls when using the telephoneMy caller ID features are not working properly Hear noise on the cordless handset and the keys do not workOut of range or no pwr at base shows on the handset screen Cannot retrieve voicemail messagesAnswering system does not respond to remote commands Outgoing announcement is not clearAnswering system does not record messages Messages on the answering system are very difficult to hearCommon cure for electronic equipment Important safety instructions Operating range Precautions for users of implanted cardiac pacemakersECO mode Energy-saving charging mode MaintenanceAbout cordless telephones Rbrc sealLimited warranty What does this limited warranty cover?How do you get warranty service? FCC, Acta and IC regulations FCC PartTechnical specifications Industry CanadaIndex Precautions for users of implanted cardiac pacemakers All rights reserved. Version 8 06/13 91-006053-010-100
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