VTech CS6529-17, CS6529-4B, CS6529-3 Experience poor sound quality when using the speakerphone

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Appendix

Troubleshooting

I experience poor sound quality when using the speakerphone.

•For increased sound quality while using the speakerphone, place the handset on a flat surface with the dialing keys facing up.

I hear other calls when using the telephone.

•Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Contact your telephone service provider.

I hear noise on the cordless handset and the keys do not work.

• Make sure the telephone line cord is plugged in securely.

My caller ID features are not working properly.

•Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.

•The caller may not be calling from an area which supports caller ID.

•Both your and the caller’s telephone service providers must use equipment compatible with the caller ID service.

•The caller ID information shows after the first or second ring.

•If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

The telephone does not receive caller ID while on a call.

•Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider.

•The caller may not be calling from an area which supports caller ID.

•Both your and the caller’s telephone service providers must use equipment compatible with caller ID service.

•If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and

the telephone wall jack. The filter prevents noise and caller ID problemsAppendix caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

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Contents Complete user’s manual Product news RegistrationTable of contents Answering system operation Answering system settingsAppendix IndexGetting started Parts checklistTelephone base and charger installation If you do not hear a dial tone Battery installationDisplays Put in charger Battery chargingTabletop to wall mount installation Installation optionsSee Telephone base and charger installation on Wall mount to tabletop installationAre you a new cable or VoIP subscriber? To use the built-in answering systemTo use the voicemail Handset layout VolumeINT Repeat Telephone base layoutUsing the menu Telephone settingsHandset ringer volume To enter the handset menuRinger tone Telephone base ringer volumeQuiet mode To set the duration and turn on the quiet modeTo turn off the quiet mode Set date and time Press Select to choose LCD language LCD languageTo set your voicemail number Voicemail numberClear voicemail To manually turn off these indicatorsHome area code Key toneDial mode Telephone operation Mute VolumeCall waiting Temporary ringer silencingRedial Temporary tone dialingTo review and dial a redial entry To delete a redial entryTo access a number in the caller ID log To access a number in the directoryTo access a number on the redial list Check voicemailTransfer a call Web addressFind handset To start pagingTo end paging Multiple handset use Join a call in progressTo share an outside call Answer an incoming call during an intercom call IntercomCall transfer using intercom About the directory DirectoryPress Select to choose Add contact Add a directory entryDirectory Review and dial from the directory Alphabetical searchTo start an alphabetical search Delete a directory entry Edit a directory entryAssign a speed dial entry Speed dialDial a speed dial number Reassign a speed dial entryDelete a speed dial entry Clear SD #X?Caller ID About caller IDInformation about caller ID with call waiting Caller ID log Missed call indicatorReview and dial from the caller ID log Memory matchView dialing options Save a caller ID log entry to the directory Caller ID log screen messages Delete the caller ID log entriesTo delete an entry To delete all entriesAnswering system Answering system settingsAnnouncement Record your own announcementDelete your announcement Play the announcementAnswer on/off To turn on or off with the telephone baseTo turn on or off with a handset To turn this feature on or off Call screeningNumber of rings Message alert tone Remote access codeRecording time Using the answering system and voicemail together Answering system operationAnswering system and voicemail New message indication Message capacityTo screen a call at the telephone base Call interceptTo screen a call at a handset Options while a message is being recordedTo play messages at the telephone base Message playbackTo play messages with a handset Options during playbackRecord, play or delete memos Delete all messagesTo delete all messages with the telephone base To delete all messages with a handsetWindow display Description Message window displaysCommand Description Remote accessExpand your telephone system AppendixAdd and register a handset To register a handsetTo deregister all handsets Replace a handsetScreen messages No BatteryAppendix Handset lights Handset and telephone base indicatorsTelephone base lights Handset iconsBattery needs charging when BatteryTroubleshooting My telephone does not work at allThere is no dial tone Low battery shows on the handset screen My cordless handset isn’t performing normallyCharge light is off Telephone does not ring when there is an incoming call Appendix Hear other calls when using the telephone Experience poor sound quality when using the speakerphoneMy caller ID features are not working properly Hear noise on the cordless handset and the keys do not workCannot retrieve voicemail messages Out of range or no pwr at base shows on the handset screenOutgoing announcement is not clear Answering system does not respond to remote commandsAnswering system does not record messages Messages on the answering system are very difficult to hearCommon cure for electronic equipment Important safety instructions Precautions for users of implanted cardiac pacemakers ECO modeOperating range Maintenance Energy-saving charging modeRbrc seal About cordless telephonesWhat does this limited warranty cover? Limited warrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsIndustry Canada Technical specificationsIndex Precautions for users of implanted cardiac pacemakers All rights reserved. Version 8 06/13 91-006053-010-100