VTech CS6529-3, CS6529-4B, CS6529-25 Telephone does not ring when there is an incoming call

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Appendix

Troubleshooting

The telephone does not ring when there is an incoming call.

•Make sure the ringer volume of the handset and telephone base are not set to off (page 11 and page 12).

•Make sure the telephone line cord and power adapter are plugged in properly (page 2).

•The handset may be too far from the telephone base. Move it closer to the telephone base.

•There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.

•If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply).

•The telephone line cord may be defective. Install a new telephone line cord.

•Remove and install the battery again and place the handset in the telephone base.

•Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.

Appendix

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Contents Complete user’s manual Product news RegistrationTable of contents Index Answering system settingsAnswering system operation AppendixGetting started Parts checklistTelephone base and charger installation If you do not hear a dial tone Battery installationDisplays Put in charger Battery chargingTabletop to wall mount installation Installation optionsSee Telephone base and charger installation on Wall mount to tabletop installationTo use the built-in answering system Are you a new cable or VoIP subscriber?To use the voicemail Handset layout VolumeINT Repeat Telephone base layoutTo enter the handset menu Telephone settingsUsing the menu Handset ringer volumeRinger tone Telephone base ringer volumeTo set the duration and turn on the quiet mode Quiet modeTo turn off the quiet mode Set date and time Press Select to choose LCD language LCD languageTo set your voicemail number Voicemail numberClear voicemail To manually turn off these indicatorsHome area code Key toneDial mode Telephone operation Temporary ringer silencing VolumeMute Call waitingTo delete a redial entry Temporary tone dialingRedial To review and dial a redial entryCheck voicemail To access a number in the directoryTo access a number in the caller ID log To access a number on the redial listTransfer a call Web addressTo start paging Find handsetTo end paging Join a call in progress Multiple handset useTo share an outside call Answer an incoming call during an intercom call IntercomCall transfer using intercom About the directory DirectoryPress Select to choose Add contact Add a directory entryDirectory Alphabetical search Review and dial from the directoryTo start an alphabetical search Delete a directory entry Edit a directory entryAssign a speed dial entry Speed dialClear SD #X? Reassign a speed dial entryDial a speed dial number Delete a speed dial entryAbout caller ID Caller IDInformation about caller ID with call waiting Caller ID log Missed call indicatorReview and dial from the caller ID log Memory matchView dialing options Save a caller ID log entry to the directory To delete all entries Delete the caller ID log entriesCaller ID log screen messages To delete an entryRecord your own announcement Answering system settingsAnswering system AnnouncementDelete your announcement Play the announcementTo turn on or off with the telephone base Answer on/offTo turn on or off with a handset Call screening To turn this feature on or offNumber of rings Message alert tone Remote access codeRecording time Answering system operation Using the answering system and voicemail togetherAnswering system and voicemail New message indication Message capacityOptions while a message is being recorded Call interceptTo screen a call at the telephone base To screen a call at a handsetOptions during playback Message playbackTo play messages at the telephone base To play messages with a handsetTo delete all messages with a handset Delete all messagesRecord, play or delete memos To delete all messages with the telephone baseWindow display Description Message window displaysCommand Description Remote accessTo register a handset AppendixExpand your telephone system Add and register a handsetTo deregister all handsets Replace a handsetScreen messages No BatteryAppendix Handset icons Handset and telephone base indicatorsHandset lights Telephone base lightsBattery needs charging when BatteryMy telephone does not work at all TroubleshootingThere is no dial tone My cordless handset isn’t performing normally Low battery shows on the handset screenCharge light is off Telephone does not ring when there is an incoming call Appendix Hear noise on the cordless handset and the keys do not work Experience poor sound quality when using the speakerphoneHear other calls when using the telephone My caller ID features are not working properlyCannot retrieve voicemail messages Out of range or no pwr at base shows on the handset screenMessages on the answering system are very difficult to hear Answering system does not respond to remote commandsOutgoing announcement is not clear Answering system does not record messagesCommon cure for electronic equipment Important safety instructions ECO mode Precautions for users of implanted cardiac pacemakersOperating range Maintenance Energy-saving charging modeRbrc seal About cordless telephonesWhat does this limited warranty cover? Limited warrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsIndustry Canada Technical specificationsIndex Precautions for users of implanted cardiac pacemakers All rights reserved. Version 8 06/13 91-006053-010-100