VTech CS6529-3, CS6529-4B, CS6529-25, CS6529-17, CS6529-14 How do you get warranty service?

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Appendix

Limited warranty

How do you get warranty service?

To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

1.Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and

2.Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and

3.Provide your name, complete and correct mailing address, and telephone number.

Other limitations

This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.

State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

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Contents Complete user’s manual Registration Product newsTable of contents Appendix Answering system settingsAnswering system operation IndexParts checklist Getting startedTelephone base and charger installation Battery installation If you do not hear a dial toneBattery charging Displays Put in chargerInstallation options Tabletop to wall mount installationWall mount to tabletop installation See Telephone base and charger installation onAre you a new cable or VoIP subscriber? To use the built-in answering systemTo use the voicemail Volume Handset layoutINT Telephone base layout RepeatHandset ringer volume Telephone settingsUsing the menu To enter the handset menuTelephone base ringer volume Ringer toneQuiet mode To set the duration and turn on the quiet modeTo turn off the quiet mode Set date and time LCD language Press Select to choose LCD languageVoicemail number To set your voicemail numberTo manually turn off these indicators Clear voicemailKey tone Home area codeDial mode Telephone operation Call waiting VolumeMute Temporary ringer silencingTo review and dial a redial entry Temporary tone dialingRedial To delete a redial entryTo access a number on the redial list To access a number in the directoryTo access a number in the caller ID log Check voicemailWeb address Transfer a callFind handset To start pagingTo end paging Multiple handset use Join a call in progressTo share an outside call Intercom Answer an incoming call during an intercom callCall transfer using intercom Directory About the directoryAdd a directory entry Press Select to choose Add contactDirectory Review and dial from the directory Alphabetical searchTo start an alphabetical search Edit a directory entry Delete a directory entrySpeed dial Assign a speed dial entryDelete a speed dial entry Reassign a speed dial entryDial a speed dial number Clear SD #X?Caller ID About caller IDInformation about caller ID with call waiting Missed call indicator Caller ID logMemory match Review and dial from the caller ID logView dialing options Save a caller ID log entry to the directory To delete an entry Delete the caller ID log entriesCaller ID log screen messages To delete all entriesAnnouncement Answering system settingsAnswering system Record your own announcementPlay the announcement Delete your announcementAnswer on/off To turn on or off with the telephone baseTo turn on or off with a handset To turn this feature on or off Call screeningNumber of rings Remote access code Message alert toneRecording time Using the answering system and voicemail together Answering system operationAnswering system and voicemail Message capacity New message indicationTo screen a call at a handset Call interceptTo screen a call at the telephone base Options while a message is being recordedTo play messages with a handset Message playbackTo play messages at the telephone base Options during playbackTo delete all messages with the telephone base Delete all messagesRecord, play or delete memos To delete all messages with a handsetMessage window displays Window display DescriptionRemote access Command DescriptionAdd and register a handset AppendixExpand your telephone system To register a handsetReplace a handset To deregister all handsetsNo Battery Screen messagesAppendix Telephone base lights Handset and telephone base indicatorsHandset lights Handset iconsBattery Battery needs charging whenTroubleshooting My telephone does not work at allThere is no dial tone Low battery shows on the handset screen My cordless handset isn’t performing normallyCharge light is off Telephone does not ring when there is an incoming call Appendix My caller ID features are not working properly Experience poor sound quality when using the speakerphoneHear other calls when using the telephone Hear noise on the cordless handset and the keys do not workOut of range or no pwr at base shows on the handset screen Cannot retrieve voicemail messagesAnswering system does not record messages Answering system does not respond to remote commandsOutgoing announcement is not clear Messages on the answering system are very difficult to hearCommon cure for electronic equipment Important safety instructions Precautions for users of implanted cardiac pacemakers ECO modeOperating range Energy-saving charging mode MaintenanceAbout cordless telephones Rbrc sealLimited warranty What does this limited warranty cover?How do you get warranty service? FCC, Acta and IC regulations FCC PartTechnical specifications Industry CanadaIndex Precautions for users of implanted cardiac pacemakers All rights reserved. Version 8 06/13 91-006053-010-100