Avaya 4621SW IP manual Viewing the Network Audio Quality

Page 64

4620/4620SW/4621SW IP Telephone Options

4.Save the contrast level you set by pressing the Save softkey, or, to restore the previous setting without changing the contrast, press the Cancel softkey.

The first Options Main screen displays.

Viewing the Network Audio Quality

In the event you experience poor audio quality during a call, the problem is likely with your network. Your LAN Administrator might ask you to display this screen to diagnose or troubleshoot audio problems. Although technical in nature, this screen provides information that can help identify causes of poor audio quality.

Note:

The Network Audio Quality button displays only when you are on a call (off-hook).

1.Select Network Audio Quality from the Options Main screen (accessed by pressing the phone’s Option button).

If administered, the Audio Status screen displays.

2.To return to the first Options Main screen, press the Return softkey.

Logging Off the 4620/4620SW/4621SW IP Telephone

Log your telephone off to prevent unauthorized use during an absence, or for privacy purposes. Locate the Log Off option on the first Options Main screen.

! CAUTION:

Logging off deletes all Call Log entries and, unless automatic backup/restore is enabled, returns any options you might have changed to their default values.

1.To log your phone off from any application screen, press the Options button to the right of and below the softkeys.

The first of two Options Main screens displays.

2.Select the Line/Feature button on either side of the Log Off option. The Log Off screen displays the prompt “Do you want to log off?”

64 4620/4620SW/4621SW IP Telephone Release 2.2 User Guide

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Contents 4620/4620SW/4621SW IP Telephone Page Federal Communications Commission Statement Part Means of Connection About This Guide Using the Speed Dial Application Using the Web Access Application Index Issue Date About This GuideOverview Intended AudienceHow to Use This Document What’s New in This DocumentDocument Organization Conventions UsedSymbolic Conventions Related DocumentationTypographic Conventions ConferenceIntroducing Your 4620/4620SW/4621SW IP Telephone Introduction4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone As Call a number, Cancel the current activity, Save entered Indicator SpeakerIndicator Number Name Description4620/4620SW/4621SW IP Telephone About the Feature Key Expansion Unit EU24/EU24BL Navigating Application ScreensFeature is on/active White Phone Application 4620/4620SW/4621SW IP Telephone ApplicationsSpeed Dial Application Call Log Application Web Access Application Optional4620/4620SW/4621SW Telephone Options Automatic Backup/Retrieval Feature Push FeatureAdditional 4620/4620SW/4621SW Functionality Call Appearances Using Your 4620/4620SW/4621SW IP TelephoneMaking Calls Manual Dialing Automatic DialingRedialing using a list of the last six numbers called If all lines are in use, automatic dialing will not workRedialing the last number called Last number dialed is automatically redialedDialing a party using a Speed Dial button Number of the selected person dials automaticallySelected Call Log displays Associated Call Detail screen displaysCall Handling Features Receiving CallsHold ConferenceIcon on the current line changes to the Soft Hold icon Speaker MuteCall is now active Transfer Changing from the Speaker to the handset or headsetRetrieving a Voice Mail Message Logging Off the PhoneForcing a Login to the Phone Reinstating the Phone After a LogoffPage Entering Characters Using the Dialpad Using the Speed Dial ApplicationEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Updating Speed Dial Button Label Information Prompt Select entry to edit displaysDeleting a Speed Dial Button Label Prompt Select label to delete displaysThen If you want toNo deletion occurs. The Speed Dial Main screen displays Page Using the Call Log Application About the Call LogViewing a Call Log Outgoing Calls Main screen displaysAnswered Calls Main screen displays Missed Calls Main screen displaysAdding a Call Log Entry to a Speed Dial Button Deleting Call Log Entries Deleting a Single Call Log EntrySelected entry’s Detail screen displays No deletion occurs and the Call Log’s Main screen displaysDisabling the Call Log Deleting All Entries from a Call LogPrompt Press Delete again to confirm displays Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Navigating Web Pages Web Access AuthenticationPrevious application or options screen displays Navigating the Home Page and Other Standard-Size Web Pages Home page displaysEntering Text on Web Pages Any characters entered are removedEntering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4620/4620SW/4621SW IP Telephone Options Accessing the Options Main Menus First of two Options Main screens displaysThis is the default setting Setting the Redial OptionApplication Options Setting the Phone Screen on Answer? Option Setting the Phone Screen on Calling? OptionSetting the Message Display Rate Setting the Display Call Timers? OptionDefault rate is Slow Setting Visual Alerting Setting the Call Appearance WidthEnabling/Disabling the Call Log Personal Ringing Options First Options Main screen displaysViewing Quality of Service QoS Status Status Screen Viewing OptionsViewing IP Address Status View Status Main Screen displaysViewing Interface Status Changing the Display ContrastViewing Miscellaneous Status Viewing the Network Audio Quality If administered, the Audio Status screen displaysLogging Off the 4620/4620SW/4621SW IP Telephone Display prompts for entry of your password Backup/Restore OptionsReinstating the Phone After a Log Off Settings Saved During a Backup Setting the Automatic Backup Option Setting changes from Disabled to EnabledVerifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File FTP Settings Main screen displays Select Directory Path Select User NameFeature Button Labeling Select View default labels Then Select Relabel feature buttonsSelect Restore default labels Changing a Phone/PC Ethernet Interface Feature Button Labeling screen re-displaysSecond Options Main screen redisplays Selecting an Alternate Language Select either Yes softkey Headsets for 4600 Series IP Telephones Headsets and HandsetsHeadset Connector Type Ordering Code Handset Connector Type Ordering Code Handsets for 4600 Series IP TelephonesTelephone Management Troubleshooting Interpreting Ringer TonesRinging Incoming Tones Meaning Feedback Handset Tones MeaningInterpreting Display Icons Icon MeaningTesting Your Phone Basic Troubleshooting ChartTesting the Telephone’s Lights and Display Problem/Symptom Suggested SolutionBasic Troubleshooting Chart Contact your System Administrator Troubleshooting 4620/4620SW/4621SW Applications Problem/Symptom Suggested ResolutionCall LOG Application Resetting and Power Cycling the IP Telephone Resetting Your PhonePower Cycling the Phone Index Numerical90 4620/4620SW/4621SW IP Telephone Release 2.2 User Guide Right/Left buttons Paging indicator Password 92 4620/4620SW/4621SW IP Telephone Release 2.2 User Guide
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