Avaya 4621SW IP manual Conference, Icon on the current line changes to the Soft Hold icon

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Call Handling Features

Conference

The Conference feature allows you to conference up to the maximum number of parties set by your System Administrator.

Adding another party to a call

1.Dial the first party, then press the Conference ( ) button.

The line’s display area changes to white text with a dark gray background. The current call

is placed on hold, the Soft Hold ( ) icon displays, and you hear a dial tone.

2.Dial the number of the next party and wait for an answer.

3.Press the Conference ( ) button again to add the new party to the call.

4.Repeat Steps 1- 3 for each party you want to conference in to the call.

Adding a held call to the current call

1.Press the Conference ( ) button.

The icon on the current line changes to the Soft Hold ( ) icon.

2.Press the Line/Feature button of the held call.

3.Press the Conference ( ) button again. All parties are now connected.

Dropping the last person added to the call

Press the Drop ( ) button.

The last party connected to the conference call is dropped from the call.

Hold

The Hold feature puts a call on hold until you retrieve it.

Placing a call on hold

Press the Hold ( ) button.

The line’s display area changes to white text with a dark gray background, and the Hold

( ) icon displays.

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Contents 4620/4620SW/4621SW IP Telephone Page Federal Communications Commission Statement Part Means of Connection About This Guide Using the Speed Dial Application Using the Web Access Application Index About This Guide Issue DateOverview Intended AudienceWhat’s New in This Document How to Use This DocumentConventions Used Document OrganizationRelated Documentation Symbolic ConventionsTypographic Conventions ConferenceIntroduction Introducing Your 4620/4620SW/4621SW IP Telephone4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone Indicator Speaker As Call a number, Cancel the current activity, Save enteredIndicator Number Name Description4620/4620SW/4621SW IP Telephone Navigating Application Screens About the Feature Key Expansion Unit EU24/EU24BLFeature is on/active White Speed Dial Application 4620/4620SW/4621SW IP Telephone ApplicationsPhone Application 4620/4620SW/4621SW Telephone Options Web Access Application OptionalCall Log Application Additional 4620/4620SW/4621SW Functionality Push FeatureAutomatic Backup/Retrieval Feature Making Calls Using Your 4620/4620SW/4621SW IP TelephoneCall Appearances Automatic Dialing Manual DialingIf all lines are in use, automatic dialing will not work Redialing using a list of the last six numbers calledRedialing the last number called Last number dialed is automatically redialed Number of the selected person dials automatically Dialing a party using a Speed Dial buttonAssociated Call Detail screen displays Selected Call Log displaysReceiving Calls Call Handling FeaturesIcon on the current line changes to the Soft Hold icon ConferenceHold Call is now active MuteSpeaker Changing from the Speaker to the handset or headset TransferLogging Off the Phone Retrieving a Voice Mail MessageReinstating the Phone After a Logoff Forcing a Login to the PhonePage Entering Data on Speed Dial Screens Using the Speed Dial ApplicationEntering Characters Using the Dialpad Editing During or After Entry Name Entry Example Adding a Speed Dial Button Prompt Select entry to edit displays Updating Speed Dial Button Label InformationPrompt Select label to delete displays Deleting a Speed Dial Button LabelNo deletion occurs. The Speed Dial Main screen displays If you want toThen Page About the Call Log Using the Call Log ApplicationOutgoing Calls Main screen displays Viewing a Call LogAnswered Calls Main screen displays Missed Calls Main screen displaysAdding a Call Log Entry to a Speed Dial Button Deleting a Single Call Log Entry Deleting Call Log EntriesSelected entry’s Detail screen displays No deletion occurs and the Call Log’s Main screen displaysDeleting All Entries from a Call Log Disabling the Call LogPrompt Press Delete again to confirm displays Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Previous application or options screen displays Web Access AuthenticationNavigating Web Pages Home page displays Navigating the Home Page and Other Standard-Size Web PagesAny characters entered are removed Entering Text on Web PagesEntering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4620/4620SW/4621SW IP Telephone Options First of two Options Main screens displays Accessing the Options Main MenusApplication Options Setting the Redial OptionThis is the default setting Setting the Phone Screen on Calling? Option Setting the Phone Screen on Answer? OptionDefault rate is Slow Setting the Display Call Timers? OptionSetting the Message Display Rate Enabling/Disabling the Call Log Setting the Call Appearance WidthSetting Visual Alerting First Options Main screen displays Personal Ringing OptionsStatus Screen Viewing Options Viewing Quality of Service QoS StatusViewing IP Address Status View Status Main Screen displaysViewing Miscellaneous Status Changing the Display ContrastViewing Interface Status Logging Off the 4620/4620SW/4621SW IP Telephone If administered, the Audio Status screen displaysViewing the Network Audio Quality Reinstating the Phone After a Log Off Backup/Restore OptionsDisplay prompts for entry of your password Settings Saved During a Backup Setting changes from Disabled to Enabled Setting the Automatic Backup OptionVerifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File FTP Settings Main screen displays Select User Name Select Directory PathFeature Button Labeling Select Restore default labels Then Select Relabel feature buttonsSelect View default labels Second Options Main screen redisplays Feature Button Labeling screen re-displaysChanging a Phone/PC Ethernet Interface Selecting an Alternate Language Select either Yes softkey Headset Connector Type Ordering Code Headsets and HandsetsHeadsets for 4600 Series IP Telephones Handsets for 4600 Series IP Telephones Handset Connector Type Ordering CodeInterpreting Ringer Tones Telephone Management TroubleshootingFeedback Handset Tones Meaning Ringing Incoming Tones MeaningIcon Meaning Interpreting Display IconsBasic Troubleshooting Chart Testing Your PhoneTesting the Telephone’s Lights and Display Problem/Symptom Suggested SolutionBasic Troubleshooting Chart Contact your System Administrator Problem/Symptom Suggested Resolution Troubleshooting 4620/4620SW/4621SW ApplicationsCall LOG Application Resetting Your Phone Resetting and Power Cycling the IP TelephonePower Cycling the Phone Numerical Index90 4620/4620SW/4621SW IP Telephone Release 2.2 User Guide Right/Left buttons Paging indicator Password 92 4620/4620SW/4621SW IP Telephone Release 2.2 User Guide
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