Avaya 2410, 5410 manual Transfer, To transfer the current call to another extension

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2410user

Transfer

The Transfer feature allows you to transfer a call from your telephone to another extension or outside number.

To transfer the current call to another extension:

1. With a call in progress, press Transfer

2.When you hear dial tone, dial the number to which the call is to be transferred.

3.Do one of the following:

To transfer the call without announcing it, either hang up or press Transfer again. The transfer is complete. The transfer is complete. If the transferred call is not answered within a preset time, it is returned to you.

To announce the call before transferring it, wait for the called party to answer. If the called party is willing to accept the call, press Transfer again to complete the transfer.

If the called party does not wish to accept the call, press Drop. You can return to the held call by pressing its call appearance button.

If the line is busy or if there is no answer, press Drop. You can return to the held call by pressing its call appearance button.

To transfer a held call to another extension:

1.With a call in progress and another call arrives, press Hold and answer the second call.

2.To transfer the new call to the held call, press Transfer and dial the number of the held call

3.Press Transfer again to complete the transfer.

5410/2410 Phone User Guide

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IP Office

Issue 3f (7th October 2005)

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Contents IP Office Table of Contents Table Of Contents 2410 Telephone OverviewCall Handling Buttons System Feature Call Appearance KeysBridged Appearance Line AppearanceIncoming Call ConnectedOn Hold Function ActiveBasic Call Handling Features Answer a CallMake a Call Clearing a Call Headset WorkingSpeakerphone Speed DialTo change from the speakerphone to the handset Redial HoldTo redial previously dialed number To put an existing call on holdTransfer To transfer the current call to another extensionTo transfer a held call to another extension Conference MessageTo add another party to a call Press Conference To add a held call to an active call Press ConferenceUsing Speed Dials Overview of Speed DialsDialing a Speed Dial Number Adding a New Speed Dial Deleting a Speed Dial Editing a Speed DialConverting a Call Log Entry to a Speed Dial Using the Call Log Overview of the Call LogUsing the Call Log Viewing the Call LogMaking Calls from the Call Log Saving a Call Log Entry to Your Speed Dial ListSetting Which Calls are Logged Deleting a Call Log EntryErasing All Logged Calls Changing Options Changing Ringer OptionsTo change the ringer sound To use the Message Lamp for ringing alertsAdjusting the Display Contrast Call Log SetupUsing Self Test Language Automatic Gain Control AGCDefault Phone/Erase All Settings Press Erase or CancelFunction Keys Overview of the Function KeysProgramming Your Own Functions Changing the labels of the Function KeysFunction Key Programming Name Description Toggles DataName Description Toggles Shorthand Programming Mode Admin PagesAdmin1 Longhand Programming Changing Function Key Labels System Features IntroductionMaking Calls Answering CallsCall Forwarding Diverting CallsDo Not Disturb At another extensionVoicemail Default Feature Codes Index Button Programmed 26Feature on Button 26 Index 5410/2410 Phone User Guide IP Office Page AL7 1LZ
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