Avaya 2410, 5410 manual Call Forwarding, Diverting Calls, Do Not Disturb, At another extension

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2410user

Call Forwarding

Your calls can be forwarded to another extension or an external number either when you are away from your desk (on no answer), when your extension is busy, and all calls (for example when you go on holiday).

•To switch forward direct station (i.e. not Hunt Group) calls on dial *01, to switch it off dial *02.

•To switch forward on busy on dial *03, to switch it off dial *04.

•To switch forward on no answer on dial *05, to switch it off dial *06.

•To set the number to which your calls are forwarded dial *07*201#, forwarding to 201 in this example.

Diverting Calls

You can divert your calls to another extension. In the examples below N is the extension to which you want your calls diverted. Note that, if you do not answer calls at the temporary extension, they are forwarded to your own voicemail or call forwarding number.

At another extension:

•*12*N# from the extension you are temporarily using.

•*13*N# to re-direct the calls back to your own extension, before you return to it.

At your own extension:

•*14*N# from your own extension.

•*14*# to cancel either feature from your own extension.

Do Not Disturb

You may choose to receive no calls at all or only those from particular callers on your exceptions list:

•To switch Do Not Disturb on (with or without exceptions) dial *08, to switch it off dial *09.

•*10*N# to add a number to the exception list.

•*11*N# to delete a number from the exception list.

Note: Your callers, other than your exceptions, either hear busy tone or are re-directed to your voicemail.

5410/2410 Phone User Guide	Page 30
IP Office	Issue 3f (7th October 2005)

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Contents IP Office Table of Contents Table Of Contents 2410 Telephone OverviewCall Handling Buttons Bridged Appearance System FeatureCall Appearance Keys Line AppearanceOn Hold Incoming CallConnected Function ActiveBasic Call Handling Features Answer a CallMake a Call Clearing a Call Headset WorkingSpeakerphone Speed DialTo change from the speakerphone to the handset To redial previously dialed number RedialHold To put an existing call on holdTransfer To transfer the current call to another extensionTo transfer a held call to another extension To add another party to a call Press Conference ConferenceMessage To add a held call to an active call Press ConferenceUsing Speed Dials Overview of Speed DialsDialing a Speed Dial Number Adding a New Speed Dial Deleting a Speed Dial Editing a Speed DialConverting a Call Log Entry to a Speed Dial Using the Call Log Overview of the Call LogMaking Calls from the Call Log Using the Call LogViewing the Call Log Saving a Call Log Entry to Your Speed Dial ListSetting Which Calls are Logged Deleting a Call Log EntryErasing All Logged Calls To change the ringer sound Changing OptionsChanging Ringer Options To use the Message Lamp for ringing alertsAdjusting the Display Contrast Call Log SetupUsing Self Test Language Automatic Gain Control AGCDefault Phone/Erase All Settings Press Erase or CancelProgramming Your Own Functions Function KeysOverview of the Function Keys Changing the labels of the Function KeysFunction Key Programming Name Description Toggles DataName Description Toggles Shorthand Programming Mode Admin PagesAdmin1 Longhand Programming Changing Function Key Labels Making Calls System FeaturesIntroduction Answering CallsDo Not Disturb Call ForwardingDiverting Calls At another extensionVoicemail Default Feature Codes Index Button Programmed 26Feature on Button 26 Index 5410/2410 Phone User Guide IP Office Page AL7 1LZ

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