Avaya 5410 Redial, Hold, To redial previously dialed number, To put an existing call on hold

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Basic Call Handling Features

Redial

The Redial feature automatically redials a previously dialed extension or outside number (up to 24 digits). Your phone will store the up to ten of the last numbers dialed.

Note: If you have dialed the same number twice in succession, it will only have one appearance in the redial list.

To redial previously dialed number:

1.Press Redial. Use and to step through the entries. When you have located the required number, press the associated key.

Hold

If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can then Hold the first call and answer the second call.

To put an existing call on hold:

1. Press Hold or the Call Appearance button with the symbol against it. The symbol changes to

;showing that the line is on hold.

2.Answer the second call by pressing the Call Appearance button with the symbol against it. The symbol changes to ; showing that the line is connected.

To return to the held call:

1.If you have a call in progress, then first put that call on hold as above.

2.To retrieve a held call, simply press the Call Appearance button with the against it.

Notes:

1.After a pre-set time (defined by your System Administrator), you are reminded that you have a call on hold by the hold icon changing for a few moments to and the phone ringing.

2.If the system feature AutoHold is on (consult your System Administrator) then you can hold an active call () by pressing the second call’s Call Appearance button (). If AutoHold is off, then pressing the second call’s Call Appearance button () will drop the first call.

3.To transfer a held call see Transfer.

5410/2410 Phone User Guide

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IP Office

Issue 3f (7th October 2005)

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Contents IP Office Table of Contents Table Of Contents Overview 2410 TelephoneCall Handling Buttons Line Appearance System FeatureCall Appearance Keys Bridged AppearanceFunction Active Incoming CallConnected On Hold Make a Call Basic Call Handling Features Answer a Call Headset Working Clearing a CallTo change from the speakerphone to the handset SpeakerphoneSpeed Dial To put an existing call on hold RedialHold To redial previously dialed numberTo transfer a held call to another extension TransferTo transfer the current call to another extension To add a held call to an active call Press Conference ConferenceMessage To add another party to a call Press ConferenceDialing a Speed Dial Number Using Speed DialsOverview of Speed Dials Adding a New Speed Dial Converting a Call Log Entry to a Speed Dial Deleting a Speed DialEditing a Speed Dial Overview of the Call Log Using the Call LogSaving a Call Log Entry to Your Speed Dial List Using the Call LogViewing the Call Log Making Calls from the Call LogErasing All Logged Calls Setting Which Calls are LoggedDeleting a Call Log Entry To use the Message Lamp for ringing alerts Changing OptionsChanging Ringer Options To change the ringer soundUsing Self Test Adjusting the Display ContrastCall Log Setup Automatic Gain Control AGC LanguagePress Erase or Cancel Default Phone/Erase All SettingsChanging the labels of the Function Keys Function KeysOverview of the Function Keys Programming Your Own FunctionsName Description Toggles Function Key ProgrammingName Description Toggles Data Admin1 Shorthand Programming ModeAdmin Pages Longhand Programming Changing Function Key Labels Answering Calls System FeaturesIntroduction Making CallsAt another extension Call ForwardingDiverting Calls Do Not DisturbVoicemail Default Feature Codes Button Programmed 26 IndexFeature on Button 26 Index 5410/2410 Phone User Guide IP Office Page AL7 1LZ
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