Avaya 5410, 2410 manual Clearing a Call, Headset Working

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Basic Call Handling Features

Clearing a Call

To clear an established call either: 1. Replace the handset

or

2.Press Drop. You will hear dial tone, unless you are in ‘call center mode’ of working when you will then hear silence.

Headset Working

When a headset is to be used on your phone, it must be plugged in to the headset socket on the base of your phone. To activate the headset and switch off the handset, press Headset. The lamp beside the button is illuminated when headset working is activated.

To answer an incoming call:

1. Press the call appearance key next to the flashing bell icon ():

To clear a headset call: 1. Press Drop.

To manually make a call:

1.Dial the number (remember to include the required access code (for example, 9) for an outside line) and listen to the progress of the call.

To automatically make a call:

Do any of the following:

Press Redial and select from (up to) one of the last ten numbers that you dialed by pressing the associated a call appearance key. The call is made automatically for you

or

Access the Call Log and initiate a call to a specific entry. See Making Calls from the Call Log.

or

Access the Speed Dial List in your personal directory and initiate a call to a specific entry. See Dialing a Speed Dial Number.

When the call is answered, speak to the called party.

5410/2410 Phone User Guide

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IP Office

Issue 3f (7th October 2005)

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Contents IP Office Table of Contents Table Of Contents Overview 2410 TelephoneCall Handling Buttons Call Appearance Keys System Feature Bridged Appearance Line AppearanceConnected Incoming CallOn Hold Function ActiveBasic Call Handling Features Answer a CallMake a Call Headset Working Clearing a CallSpeakerphone Speed DialTo change from the speakerphone to the handset Hold RedialTo redial previously dialed number To put an existing call on holdTransfer To transfer the current call to another extensionTo transfer a held call to another extension Message ConferenceTo add another party to a call Press Conference To add a held call to an active call Press ConferenceUsing Speed Dials Overview of Speed DialsDialing a Speed Dial Number Adding a New Speed Dial Deleting a Speed Dial Editing a Speed DialConverting a Call Log Entry to a Speed Dial Overview of the Call Log Using the Call LogViewing the Call Log Using the Call LogMaking Calls from the Call Log Saving a Call Log Entry to Your Speed Dial ListSetting Which Calls are Logged Deleting a Call Log EntryErasing All Logged Calls Changing Ringer Options Changing OptionsTo change the ringer sound To use the Message Lamp for ringing alertsAdjusting the Display Contrast Call Log SetupUsing Self Test Automatic Gain Control AGC LanguagePress Erase or Cancel Default Phone/Erase All SettingsOverview of the Function Keys Function KeysProgramming Your Own Functions Changing the labels of the Function KeysFunction Key Programming Name Description Toggles DataName Description Toggles Shorthand Programming Mode Admin PagesAdmin1 Longhand Programming Changing Function Key Labels Introduction System FeaturesMaking Calls Answering CallsDiverting Calls Call ForwardingDo Not Disturb At another extensionVoicemail Default Feature Codes Button Programmed 26 IndexFeature on Button 26 Index 5410/2410 Phone User Guide IP Office Page AL7 1LZ
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