Avaya 03-600759, 16-300043 manual Hold, Transfer

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Call Handling Features

Hold

The Hold feature puts a call on hold until you return to it.

Placing a call on hold

Press the Hold () button.

The Call Appearance Line indicator flashes to indicate the call is on hold.

Returning to the held call

Press the Line button of the held call.

The call is retrieved.

Transfer

The Transfer feature lets you transfer a call from your telephone to another extension or outside number.

Sending a call to another telephone

1.With the call active (or with a held call), press the Transfer () button. The call is placed on hold. You hear a dial tone while the next line activates.

2.Dial the number to which you want to transfer the call. The call is sent to the extension or number you dialed.

3.If you do not want to announce the call, press the Transfer () button again. If you

wish to wait for an answer, remain on the line, then press the Transfer (	) button after
announcing the call.

4. Hang up your handset.

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Contents IP Telephone Avaya Inc All Rights Reserved Introducing Your 4601 IP Telephone Index Overview Issue DateHow to Use This Document About This GuideSymbolic Conventions Document OrganizationConventions Used Related Documents Typographic ConventionsConference About This Guide IP Telephone User Guide Introducing Your 4601 IP Telephone Introduction4601 IP Telephone 4601 IP Telephone Button ControlDialing Pad 12 4601 IP Telephone User Guide Using Your 4601 IP Telephone Making CallsRedialing the Last Number Called Call Handling Features Receiving CallsConference Transfer HoldLogging the Telephone Off Retrieving a Voice Mail MessageDetermining Your Telephone’s Extension Number Registering the PhoneUsing Your 4601 IP Telephone 18 4601 IP Telephone User Guide Interpreting Ringer Tones Telephone Management TroubleshootingCall Waiting Ringback Tone Ringing Incoming Tones MeaningHalf Ring ring-ping Feedback Handset Tones MeaningIf This LED Is Doing This For This Amount of Time Then Interpreting LED Prompts22 4601 IP Telephone User Guide Selecting a Personalized Ringing Pattern Personalizing Your Telephones Ringing PatternProblem/Symptom Suggested Solution Testing Your PhoneBasic Troubleshooting Chart Testing the Telephones LEDsBasic Troubleshooting Chart Page Numerical Index28 4601 IP Telephone User Guide