Avaya 16-300043 Ringing Incoming Tones Meaning, Half Ring ring-ping, Call Waiting Ringback Tone

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Telephone Management and Troubleshooting

Ringing Tones accompany an incoming call. Feedback Tones are those which you hear through the Handset (receiver) or the Speaker.

Ringing (Incoming) Tones

Meaning

 

 

1 Ring --------

Call from another extension.

 

 

2 Rings ------- -------

Call from outside or the System Administrator.

 

 

3 Rings ------ ------ ------

Priority call from another extension, or from an

 

Automatic Callback call you placed.

 

 

Half Ring (ring-ping) ---

A call is being redirected from your phone to

 

another because the Send All Calls or Call

 

Forwarding All Calls feature is active.

 

 

Feedback (Handset) Tones

Meaning

 

 

Busy --- --- ---

Low-pitched, rapid tone (repeated 60 times per

 

minute), signifying the number dialed is in use.

 

 

Call Waiting Ringback Tone ---_

A ringback tone with lower-pitched signal at the

 

end; indicates the extension called is busy and

 

the called party has been given a call waiting

 

tone.

Confirmation ------

Three short tone bursts; indicates a feature

 

activation or cancellation has been accepted.

 

 

Coverage -

One short tone burst; indicates your call will be

 

sent to another extension to be answered by a

 

covering user.

Dial ---------

Continuous tone indicating dialing can begin.

 

 

Intercept/Time-out -_-_-_-

Alternating high and low tone indicating either a

 

dialing error, denial of a requested service or

 

failure to dial within a preset interval (usually 10

 

seconds) after lifting the handset or dialing the

 

previous digit.

Recall Dial - - - -----------

Three shorts tone bursts followed by a steady dial

 

tone to indicate a feature request has been

 

accepted and dialing can start.

 

 

Reorder -- -- -- -- -- --

Fast busy tone repeated every half-second to

 

indicate all phone trunk lines are busy.

Ringback ---- ---- ---- ----

Low-pitched tone repeated 15 times a minute to

 

indicate the number dialed is ringing.

 

 

20 4601 IP Telephone User Guide

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Contents IP Telephone Avaya Inc All Rights Reserved Introducing Your 4601 IP Telephone Index Issue Date How to Use This DocumentAbout This Guide OverviewConventions Used Symbolic ConventionsDocument Organization Conference Related DocumentsTypographic Conventions About This Guide IP Telephone User Guide 4601 IP Telephone Introducing Your 4601 IP TelephoneIntroduction 4601 IP Telephone Dialing Pad ButtonControl 12 4601 IP Telephone User Guide Redialing the Last Number Called Using Your 4601 IP TelephoneMaking Calls Conference Call Handling FeaturesReceiving Calls Hold TransferRetrieving a Voice Mail Message Logging the Telephone OffRegistering the Phone Determining Your Telephone’s Extension NumberUsing Your 4601 IP Telephone 18 4601 IP Telephone User Guide Telephone Management Troubleshooting Interpreting Ringer TonesRinging Incoming Tones Meaning Half Ring ring-pingFeedback Handset Tones Meaning Call Waiting Ringback ToneInterpreting LED Prompts If This LED Is Doing This For This Amount of Time Then22 4601 IP Telephone User Guide Personalizing Your Telephones Ringing Pattern Selecting a Personalized Ringing PatternTesting Your Phone Basic Troubleshooting ChartTesting the Telephones LEDs Problem/Symptom Suggested SolutionBasic Troubleshooting Chart Page Index Numerical28 4601 IP Telephone User Guide
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