Avaya 15-601082 manual Certifying the Installation, Site Certification, Solving Coverage Issues

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Certifying the Installation

Introduction

Conduct a preliminary Site Survey Mode test according to the directions given in this section. Note any areas where coverage is conflicting or inadequate. Note any system difficulties and work with your wireless LAN and/or LAN system administrator to determine the cause and possible remedy. For information on possible sources of difficulties, see Troubleshooting.

Site Certification

Note

The installer should not leave the site before performing installation verification.

These tests must be performed in typical operating conditions, especially if heavy loads occur. Testing sequence and procedure is different for every installation. Generally, you should organize the test according to area and volume, placing numerous calls to others who can listen while you perform coverage tests. Note any areas with excessive static or clarity problems and report it to an Avaya engineer.

The coverage test will also require you to put the wireless phone in Site Survey mode and walk the entire coverage area to verify all access points.

Important Note

The installation is not complete until these certification steps have been performed. Do NOT hand out wireless phones at a site that has not been certified.

Solving Coverage Issues

Coverage issues are best resolved by adding and/or relocating access points.

Overlap issues may be resolved by re-assigning channels to the access points or by relocating the access points.

Wireless Installation and Configuration Guide	Page 51
IP Office	[15-601082] Issue [1] (1 June 2006)

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Contents IP Office Documentation information Avaya Support Table Of Contents Wireless Phone Installation Table Of Contents Page Declaration of Conformity About this Guide OverviewSafety Information Important InformationShielded Cables Overview of the Avpp Front Panel of the Avpp Link LEDs Multiple Avpp Timing FunctionInternal Gatekeeper Servers Number of Handsets Avpp CapacityRequirements Overview of Wireless PhoneCcms Phone SpecificationsSeries Wireless Phones System ComponentsAvaya Voice Priority Processor Access Points Ethernet SwitchIP Office Router Administrative ComputerTftp Server IP Multicast AddressesPhone Display Overview Introducing the AvppRequired Materials Locating the AvppConnecting to the Avpp Avpp ConfigurationConnecting via the Serial Port IntroductionAvpp System Menu Connecting via TelnetNetwork Configuration Send All Avpp Configuration Wireless Installation and Configuration Guide IP Office  Traffic Class QoS ConfigurationChange Password Adding an Avpp Avpp AdministrationRemoving an Avpp Changing the Master AvppIP Office Configuration Configuring the Wireless Phone with IP Office ManagerEnter the FTP Server IP Address Adding a New User Updating the Configuration IP Office Integration Factors Voice Messaging AccessOption MeaningExtension Error Entering an Extension and PasswordPassword = # = OK Extension ErrorPassword Error Extension OverrideRetry/Restart Wireless Phone Installation System Configuration Sample Installation and Configuration Sample Setup Phone Setup Avpp Network Configuration TitleOpening and Using the Admin Menu Wireless Phone ConfigurationAvpp IP WEP IP Address Tftp Server IP Default Gateway and Subnet MaskOAI Server IP Call Server IPLearn Always Learn OnceStatic Entry To EnterRestore Defaults Site Survey ModeLicense Management Security OAI On/Off PasswordCisco FSR Fast Secure Roaming UsernameAdmin PW Password ExtensionUser-defined Preferences Standby Menu Item Long Pulse Page License Management Configuration ProcessPage Press Power On/Start Call Testing a Wireless PhoneSolving Coverage Issues Certifying the InstallationSite Certification Important NoteDetect Overlap or Conflicts Detect dBm CoverageMAC Confirm Supported Data RatesSoftware Maintenance Upgrading Wireless PhonesSeries Wireless Phones Normal Download Messages Download Failure or Recovery MessagesMessage DownloadUpgrading the Avpp Troubleshooting Avpp TroubleshootingOverview Alarm Text Error StatusNetwork Status ActionPage Software Version Gatekeeper DatabaseName Major Version Number Filename Access Point Problems Wireless Phone TroubleshootingConfiguration Problems IntroductionMessage Description Wireless Phone Status MessagesDo not Power Page Essid Avpp Power Off/End CallFailure has occurred during Page Avpp IndexAL7 1LZ