|
| Troubleshooting |
DHCP Error | DHCP Error 1 | The wireless phone cannot locate |
|
| a DHCP server. It will try every 4 |
|
| seconds until a server is located. |
| DHCP Error 2 | The wireless phone has not |
|
| received a response from the |
|
| server for a request to an IP |
|
| address. It will retry until a server |
|
| is found. |
| DHCP Error 3 | The server refuses to lease the |
|
| wireless phone an IP address. It |
|
| will keep trying. |
DHCP Error 4
DHCP Lease Exp | The wireless phone’s DHCP |
| lease has expired, and the call |
| (if any)cannot continue. |
The server offered the wireless phone a lease that is too short. The minimum lease time is 10 minutes but Spectralink recommend at least one hour minimum lease time. The wireless phone will stop trying. Re- configure the server and power cycle the wireless phone.
The wireless phone failed to renew its DHCP lease, either because the DHCP server is not running, or because the configuration has been changed by the administrator. The wireless phone will attempt to negotiate a new lease, which will either work, or change to one of the above DHCP errors
DHCP NACK error A NACK (Negative ACKnowledge)was received from the DHCP server.
The DHCP lease currently in use by the wireless phone is no longer valid, which forces the wireless phone to restart. This problem should resolve itself on the restart. If it does not, the problem is in the DHCP server.
DO NOT POWER | The wireless phone is in a |
OFF | critical section of the software |
| update. |
None. Do not remove the battery or attempt to power off the phone while this is displayed. Doing so may require the phone to be returned to Avaya to be recovered.
Duplicate IP | The wireless phone has |
| detected another device with |
| its same IP address. |
If using DHCP, check that the DHCP server is properly configured to avoid duplicate addresses. If using static IP, check that the wireless phone was assigned a unique address.
Erase Failed | Download process failed to |
| erase the memory in the |
| wireless phone. |
Operation will retry but may“ eventually” report the error int. error: 0F Power cycle the phone.
Wireless Installation and Configuration Guide | Page 63 |
IP Office |