Avaya 15-601082 manual Failure has occurred during

Page 73

Troubleshooting

AVPP Service Rej. The AVPP has rejected a request from the wireless phone.

System Busy	AVPP is busy or out of
	resources.
System Error	An internal failure has
	occurred in AVPP.
System Locked	AVPP is locked.
(with Busy Tone)
TFTP	A failure has occurred during
ERROR(x):yy	a TFTP software download.
	(x) = The file number which
	was being downloaded; yy is
	an error code describing the
	particular failure. Possible
	error codes are:
	01 = TFTP server did not find
	the requested file.
	02 = Access violation
	(reported from TFTP server).
	07 = TFTP server reported
	"No such user" error.
	81 = File put into memory did
	not CRC.
	FF = Timeout error. TFTP
	server did not respond within
	a specified period of time.
Trying	The phone is attempting to
xxx.xxx.xxx.xxx	register with IP Office at IP
	xxx.xxx.xxx.xxx
Undefined Error	The system is rejecting the
	registration of the wireless
	phone with an unrecognized
	error code.
Updating Code...	The wireless phone is
	downloading new software
	into memory. The number
	icons at the bottom of the
	display indicate which file
	number is currently being
	downloaded.
Updating...	The wireless phone is
	internally updating its software
	images.

The wireless phone will restart and attempt to re-register with the AVPP, which should fix the problem. Report this to your system administrator if it keeps happening.

All call paths are in use, try calling again in a few minutes.

If this condition persists, contact the system administrator.

Try calling again later.

Error code 01, 02 or 07 - check the TFTP server configuration.

Error code 81 - the wireless phone will attempt to download the file again.

For other messages, power off the wireless phone, then turn it on again to retry the download. If the error repeats, note it and contact Technical Support.

None. The display is a progress indicator and may not appear long enough to recognize during a normal check-in.

If this condition persists, contact the Avaya system administrator.

None. When the progress bar fills the display line, the update operation is complete on that file.

None. The wireless phone may do this briefly after a download. This is information only.

Wireless Installation and Configuration Guide	Page 67
IP Office	[15-601082] Issue [1] (1 June 2006)

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Contents IP Office Documentation information Avaya Support Table Of Contents Wireless Phone Installation Table Of Contents Page Declaration of Conformity About this Guide OverviewImportant Information Safety InformationShielded Cables Front Panel of the Avpp Overview of the Avpp Link LEDs Timing Function Multiple AvppInternal Gatekeeper Servers Number of Handsets Avpp CapacityRequirements Overview of Wireless PhoneCcms Phone SpecificationsSystem Components Series Wireless PhonesAvaya Voice Priority Processor Ethernet Switch Access PointsIP Office Router Administrative ComputerTftp Server IP Multicast AddressesPhone Display Overview Introducing the AvppRequired Materials Locating the AvppConnecting to the Avpp Avpp ConfigurationConnecting via the Serial Port IntroductionAvpp System Menu Connecting via TelnetNetwork Configuration Send All Avpp Configuration Wireless Installation and Configuration Guide IP Office  Traffic Class QoS ConfigurationChange Password Adding an Avpp Avpp AdministrationRemoving an Avpp Changing the Master AvppConfiguring the Wireless Phone with IP Office Manager IP Office ConfigurationEnter the FTP Server IP Address Adding a New User Updating the Configuration IP Office Integration Factors Voice Messaging AccessOption MeaningExtension Error Entering an Extension and PasswordPassword = # = OK Extension ErrorExtension Override Password ErrorRetry/Restart Wireless Phone Installation System Configuration Sample Installation and Configuration Sample Setup Phone Setup Avpp Network Configuration TitleOpening and Using the Admin Menu Wireless Phone ConfigurationAvpp IP WEP IP Address Tftp Server IP Default Gateway and Subnet MaskOAI Server IP Call Server IPLearn Always Learn OnceStatic Entry To EnterSite Survey Mode Restore DefaultsLicense Management Security OAI On/Off PasswordCisco FSR Fast Secure Roaming UsernameAdmin PW Extension PasswordUser-defined Preferences Standby Menu Item Long Pulse Page License Management Configuration ProcessPage Press Power On/Start Call Testing a Wireless PhoneSolving Coverage Issues Certifying the InstallationSite Certification Important NoteDetect Overlap or Conflicts Detect dBm CoverageMAC Confirm Supported Data RatesUpgrading Wireless Phones Software MaintenanceSeries Wireless Phones Normal Download Messages Download Failure or Recovery MessagesMessage DownloadUpgrading the Avpp Avpp Troubleshooting TroubleshootingOverview Alarm Text Error StatusNetwork Status ActionPage Gatekeeper Database Software VersionName Major Version Number Filename Access Point Problems Wireless Phone TroubleshootingConfiguration Problems IntroductionMessage Description Wireless Phone Status MessagesDo not Power Page Essid Avpp Power Off/End CallFailure has occurred during Page Avpp IndexAL7 1LZ